Process of Performance Management and Recommendations

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY..................................................................................................................................4
1. Reflection.................................................................................................................................4
2. Job description and Person specification of management positions within hospitality
industry........................................................................................................................................7
3. Process of Performance Management and Recommendations to minimize staff turnover,
identify training needs and enhance promotions.......................................................................11
4. HR policies and Practices.....................................................................................................14
CONCLUSION..............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Human resource management refer to the process of developing the human resource into
the organization and also to increase the human resource and provide the organization with
resources to make the working in business. HRM is the process of developing and maintaining
the human resource into the organization. Human resource management help the employee and
management of the organization in develop performance and do the recruitment and selection
process into workplace (Khan, Rasli and Qureshi, 2017). They full fill the desired place and
position by hiring of new candidate. HRM works to increase the Human resource of the business
and provide training and development to the new employee. Holiday Inn are one of the top hotel
in UK, and they are providing one of the best services in the hospitality industry. Holiday Inn are
the subsidiary of the continental hotels, Holiday Inn was founded in 1952 and the founder of the
organization are Kemmons Wilson. The report will explain the reflection on the contemporary
issues and emerging trends which are associated with the Human Resource management In the
hospitality industry. The job descriptions and the job specification will be discussed in the report.
The report will further explain the process of project management.
MAIN BODY
1. Reflection
Human resource management is a kind of strategic approach which is used by
organizations for recruitment, development, employment, and for wellbeing of employees
working within organization (Wilkinson and Wood, 2017). I think HRM or human resource
management is one of the most important part of an organization that help business in retaining
talented employees, motivating workforce so that they can work upon enhancing their overall
performance, build strong relationship between employee and employees, provide proper time to
time training and development opportunities to employees so that they can work upon enhancing
their existing skills and knowledge in order to fulfil their roles and responsibilities in an
appropriate manner. According to me, HRM is important in hospitality industry as well because
HRM in this industry helps organizations in training their employees as per changing trend,
motivate them so that they can work upon fulfilling needs and requirements of their customers as
per their expectation level.
According to me there are various kinds of contemporary issues that are being faced by
human resource department in hospitality industry because of which sustaining within this