INTRODUCTION The human resource management is defined as the process of analysing the efficiency of employees and increasing the performance of whole organisation. The various functions that are included in HRM includes controlling, planning, selecting, giving orientation, providing training and development and appraising performance of employees. The main aim of HRM department is to motivate employees and increase the productivity of employees. In the following report, the company which is considered is ALDI. This is a brand started by two German family owned discount supermarketchains. It has around 10,000 stores in 20 countries. The owners of this company are two brothers naming Karl and Theo Albrrecht and this was founded in the year 1946.TheheadquartersofthecompanyareinGermanyandproductsofferedbythis organisation are beverage, food items, sanitary products and household essentials. The following report will describe purpose and scope of HRM. Also this will include the strength and weakness of recruitment and selection approaches. This report consists of HRM practices and employee relation in ALDI. TASK 1 P1 Human resource management is process for managing and handling the activities of employees in achieving goals and objectives of the company. The different functions involved in the human resource department is hiring, recruiting, motivating and providing trainings to employees for better functioning of the company (Banfield, Kay,and Royles, 2018). It is essential for the managers of ALDI to ensure that all needs and requirements of employees are fulfilled by the company. Various trainings are given to employees of ALDI for improving their performance and abilities. The main functions of HR management in ALDI are described below- Training and development –There are various training and development programs that are given to the workers of ALDI. Training and development sessions are given to employees for improving their performance and knowledge. There are different types of trainings provided to employees which includes on the job training and off the job training. On the job training is defined as the training which is provided to employees while working in the organisation. The main objective of such training is to provide skills while working in the company. There are various ways of on the job training provided in ALDI - 1
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Coaching –This is defined as training which is given to employees by an experienced member who is more skilled and have more knowledge about the operation and activities of the company. Mentoring –Each and every trainee is provided a mentor in team who helps in better understanding of tasks and activities of the company. Job rotation– This is helpful for employees as this helps in developing skills of employees. This helps in growing skills and abilities of employees and making them competitive in market. Recruitment and selection– This is an important function of the human resource management of the company. In context of ALDI, it is said that it has a good recruitment and selection process by which this company is able to hire right candidates who can perform effectively in the organisation. For any organisation it is very important to hire the best candidate and hire him so that the productivity and efficiency of the company can be increased. The main objective of ALDI's HR managers is to hire skilled and capable individuals who can attain goals and objectives of the company in specified time frame (Bratton, and Gold, 2017). This company selects the best way for recruitment and nowadaysrecruitment is done through online portals and social media advertisements. Purpose of HRM functions along with their roles and responsibilitiesMaintainingeffectiveemployeerelations–HRMfunctionhasamajoraimfor maintaining an effective relation among employees in the workplace. This will help in maintaining a positive environment in the company and thus efficiency and productivity of the customers will increase. The HR manager has the responsibility to increase employee engagement and employee involvement. Other duties of a HR manager includes building morale of employees and motivating them to work hard.Training and development– Training and development is provided to employees of the company for making them work effectively in the company. These trainings will enhance the skills and knowledge of employees. The main advantage of giving training and development sessions in ALDI is that employees will become competitive in business world. On the job training is given to employees of ALDI and they are made competitive. Approaches of HRM 2
Human resource department of thecompany makes several initiatives to increase the skill and knowledge of existing employees and hiring talented individuals. It is essential for the managers of ALDI to provide good support to its employees and help them in achieving the goals and objectives of the company. The HR department is responsible for providing trainings and motivational sessions that help in supporting and guiding employees how to work better and increases performance. There are following two types of approaches followed by the HR managers. They are listed below Soft HRMin this kind of approach employees are treated as the main resource of the organisation for sustaining competitive in business worldManagers who follow this approach always focus on the enhancing of employee's skills and abilities. I context of ALDI, all employees are given support and guidance for doing well and achieving their targets in given time. Hard HRMthis approach is one in which employees are treated as machinery or building. In such cases employees are treated in such a way as they are not affected by any harsh treatment (Brewster, 2017). Employees are made compatible by using such approach. In such approaches there is a strong link between business plans and resources required for the company. ALDI does not uses this kind of approach in their workplace. A soft approach is used by managers and leaders of ALDI because this helps in removing gapbetweenemployeeandemployerbyincreasingcommunicationbetweenthetwo. Communication plays an important role in the organisation as it helps in better understanding of goals and objectives to employees. Purpose of HRM functions along with their roles and responsibilitiesMaintainingeffectiveemployeerelations–HRMfunctionhasamajoraimfor maintaining an effective relation among employees in the workplace. This will help in maintaining a positive environment in the company and thus efficiency and productivity of the customers will increase. The HR manager has the responsibility to increase employee engagement and employee involvement. Other duties of a HR manager includes building morale of employees and motivating them to work hard. Training and development– Training and development is provided to employees of the company for making them work effectively in the company. These trainings will enhance the skills and knowledge of employees. The main advantage of giving training and 3
development sessions in ALDI is that employees will become competitive in business world. On the job training is given to employees of ALDI and they are made competitive . P2 There are different ways by which the human resource managers of the company hire and recruit employees of the company and this is the best way to increase the productivity of the company (Friedman, 2017). If talented employees are working in the company then it is easy to make them understand goals and objectives of the company and earn profits basically there are two types of recruitment process followed by different companies i.e. internal recruitment and external recruitment. Internal recruitment process:The internal recruitment process is defined as the process by which candidates are selected for job vacancies from within the organisation. This process is a less expensive method for selecting employees for filling the job positions. This process is beneficial as it helps the management of ALDI in managing and handling functions of the company. StrengthWeaknesses This method helps inmotivating employees becausetheyarepromotedtohigher designations. Internal recruitment enhances the expectations ofemployeesfromtheorganisation.A company cannot promote all employees and thus it has to promote the best individual who can effectively work in the company. Internal recruitment is helpful in saving time and money that is required for filling the job vacancyoftheorganisation.Otherwisein external recruitment process a lot of money is invested When employees are promoted it demotivates theemployeewhoisnotpromotedinthe company.Thisalsoleadstoconflictsand fights. External recruitment process:according to this process the employees are hired from outside the organisation. In these cases new talents are hired from outside through colleges, 4
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recruiting companies, job portals, etc. There are strength and weaknesses of hiring employees from outside the organisation and theye are discussed below – StrengthWeaknesses This method is cost-effective.It is not beneficial for candidates who do not have knowledge about computer. Methods of selection in ALDI Company -HR managers of ALDI uses application form for selecting the best candidate from the applicants and this will help in increasing the efficiency of the company. StrengthWeaknesses Ease of comparison for employers. Standardized format Complete details of candidate can be gathered without any misses. This method is time consuming. Details of candidates can be untrue. Some test may be complicated. TASK 2 P3 ALDI is a supermarket chain and it is working at a big level. This company thinks that whenemployeesareprovidedgoodfacilitiesthentheywillworkmoreeffectively.An organisation can develop and grow if employees are working and putting their best potential for achieving goals and objectives of the company. Some of the HR practices involved in ALDI are listed below -Recruitment and selection–Recruitment and selection are both important functions of the company. This is defined as the process by which applicants are selected for fulfilling the job vacancy.ALDI has a well structured recruitment process for hiring and recruiting employees. There is a five step recruitment process that is followed in this companyfor hiring best talent across the world. The recruitment process analyses and evaluates people 5
effectively so that best candidates can be hired for company. This is best way for recruiting employees so that they can achieve goals and objectives in less time. Training and development programs –The human resource management of the company mustprovide training and development to its employees for increasing the skills and abilities of them. This helps them in achieving goals and objectives of the organizationin less time.(Brewster, Brookes and Gollan, 2015).The human resource management of ALDI is responsible for organising different training and development programs for development and growth in career of employees of the company. Also variousmotivational programs are introduced foremployees in order to increase productivity and efficiency of the company. Benefits to employeesBenefits to employers Traininganddevelopmentprograms helps in building skills of the employee forbettermentandmakingthem competitive in business environment. HRM practices helps the management ofALDIingivingpositive environment while working. Employersareabletoincrease efficiency and profits of ALDI. HRMpracticeshelptoretain employees. Recruitingandselectingappropriate candidate for ALDI help in achieving organisational goals in specified time frame. P4 The various HRM practices followed in ALDI are mentioned below -Manpower planning-This is an important function of HRM and according to manpower planning, an action plan is prepared. It includes good strategy and plans that helps in making good decisions for the company.This helps in improving performance of employees and workers who are working in the company. Performance management system-This is a process used by HR department that is responsible for analysing performanceand work of employees working in ALDI. The HR management of ALDI is responsible for aligning the vision, mission and goals of the 6
company with HR strategy. The performance management system evaluates the skill and competencies of an individual and on this basis the HR managers provide effective trainings and learning sessions for employees. TASK 3 P5 Employee relation and engagement: a collaborative approach According to this approach, employees are referred as the essential part for the success of the company. If there is a good relation among workforce, then there will be less conflicts and fights. This will increase employee engagement and involvement. In this way, employees work with full dedication and support the company in increasing growth and development of the company (Harrison, and Lock, 2017). In context of ALDI, the various approaches used for achieving profits and goals provide benefits to the organisation's performance. The effectiveness of approach is given below- ALDI can easily manage the employee relation and enhance bond and affection that is shared among employees and employers. This reduced the conflicts and fights in the organisation and increases the performance of the company. The employee relation approach helps ALDI in building relationship among employees andcollaborativeandcollectiveworkingofemployeessothatefficiencyand effectiveness of employees will increase. Employees are valuable assets that a company has. These are individuals who work hard for achieving the goals and objectives of the company. If there is a positive relation in the workplace then there will be no conflicts and employees can work more efficiently. It is important to keep employees of the company happy and satisfied so the HR managers of ALDI provide compensations and incentives for increasing the satisfaction level of employees. The benefits that good employee relation has on the decision making of ALDI is given below- If there is a good relationship among employees then they will be able to achieve the goals and objectives of the company in specified time. A strong bond between employees and employers will help in reducing conflicts and misunderstanding between workers who are working together. 7
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A good employee relation helps workers to effectively work and achieve the assigned targets in less time. It is concluded that HR managers of the company will work upon building positive relation among employees and avoiding fights and conflicts so that goals can be achieved in less time. The human resource management should imply effective plans and policies in the organisation so that workers can be given incentives and benefits for increasing profit and productivity of the company. P6 The employee legislations and relations is defined as the framework for go earning and ruling different workers and staff people in thecompany. The managers and leaders of ALDA followsseverallaws for protecting therightsofemployeesand giving themapositive environment where they can work freely. There are various kinds of employment legislation which are followed by different organisations.This is done for making the environment of workplace such that all employees are treated equally and they are given equal benefits. Workers which are working in an organisations should be given some benefits which are our under some rules and regulations (Lu, K., Zhu, J. and Bao, H., 2015).Some of the rules and regulations followed in ALDI are given below Equality right act- this right was given in the year 2010 and according to this act all employeesmustbetreatedequallyinthecompany.Thislawsaysthereshouldbeno discrimination of employees in the workplace and leaders have to manage and take care that such activities must be stopped. In context of ALDI this rule is strictly followed and all employers and employees are given equal treatment and theyare not discriminated on the basis of gender ,age or colour. All workers whether men or women must be treated equally and there should be no bad treatment. The Employment right Act 1993 and 2003- according to this law, employee should be entitled to an salary slip and National Minimum Wage. All employees must be given an agreement for working in the company and this agreement should include all protection statements for employees that company is responsible for safety of employees. Health and safety Act –According to this act it is the responsibility of employers to ensure that employees are working in a good environment and they are not having any health related 8
issue while working on the company. On context of ALDI the management of company ensures that all safety measures are taken for improving the health of employees and that should not get affected by equipments used in operating function of the company. TASK 4 P7 Application of HRM practices in Marks and Spencer is mentioned beneath - ALDI is a big firm that has around 10,000 stores in 20 countries. It is important for this company to handle and manage all tasks and activities in an effective manner.A good HRM helps the company in hiring new employees who are talented and skilled (Marchington, M. and et. al., 2016). A good HRM practise will help in improving the performance of company by using performance management system (PMS). The Application of this system for workforce will help ALDI in achieving objectives of departments and aiding in delivering trainings and coaching for building competency instaff members. Moreover, HRM practices help in good decision making by the managers. The performance management system is needed by ALDI and this will help in improving the performance of employees. Job Description Job Details Post: HR manager Company: ALDI Job Purpose The HR manager has the responsibility of making good employee relation. This individual has to motivate employees by providing effective trainings and coaching to employees. The human resource manager has to satisfy employees of the company and make them achieve their targets in less time. Roles & Responsibilities Maintaining current HR files and databases Updating and maintaining employee benefits, employment status, and similar records 9
Maintaining records related to grievances, performance reviews, and disciplinary actions Person Specification Post:HR Consultant Department:HR department Key:This show that what is required when like an evidence: (A): Application form, (I): Interview, (R): Role AttributesEssentialDesirable Qualification & ExperienceApostgraduateor diplomain management 3-4 years experience in HR field A good experience in human resource and management sothatalltasksand activitiesshouldbe managed effectively. Skills or knowledgeGoodcommunication skills both verbal and non verbal Good decision making ability Ability for adopting changes in themanagementand effectivelyhandlingall employees. Creation of Structured Interview –Interview is defined as a structural form which includes certain questions that are asked to the applicant who come for interview. In ALDI an interview is conducted for the HR manager and there are some questions which are asked to applicants Tell me something about yourself? What are major responsibilities of HR Consultant? How you will develop positive relationship among employees at workplace. Skills you have that makes a better deserving candidate 10
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Job Offer Letter Mr./Ms.LastName Address City, State Zip Code Dear Mr./Ms. Last Name, The ALDI organisation is happy to inform you that you are chosen for working with our organisation. As per our requirements, you are the perfect candidate for doing operations for HR consultant. This is to inform you that as discussed before your joining date will be July, 01. the salary offered to you is $20,000. The benefits given to you during this job will be medical perks, conveyance allowance, all kinds of leaves, etc. health insurance and ESIP will be provided by the company. If you are interested for the above offer. Kindly sign this letter and email it on hr.aldi@xyz.com. Sincerely, First-name,Last-Name Director,Human-Resources ALDI ____________ I hereby accept the HR Consultant, HR department position. _____________________________ Signature _____________________________ Date ---------------------------- Different companies are using latest technology and techniques in recruitment and selection process such as advertising the job vacancies on social networking sites, web portals, company website, etc. This helps the management of ALDI work efficiently and invite a lot of people for the job vacancy. This helps company in inviting thousands of applicants at the same time. It decreases the work load and increases efficiency.New skills are developed in individuals as they have to compete with new and organised ways of selection. 11
CONCLUSION From the above report , it has been concluded that human resource management is essential in formulating strategies and plans that will help in growth and development of the company. The organisation must follow good HRM practices for better performance of the company. Employee legislations are followed in organisation for providing various benefits to employees who are working in the company. This will help in building morale and increasing the motivation of employees. Such employees will help in increasing the productivity and efficinecy of the company. 12
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