Strategic Human Resource Management

Human Resource Management
STRATEGIC HUMAN RESOURCE
MANAGEMENT – 963516
1

Human Resource Management
Table of Contents
Introduction......................................................................................................................3
Case Background..........................................................................................................................3
Human Resource Management Practices...........................................................................3
Workforce Planning:....................................................................................................................3
Employee empowerment.............................................................................................................4
Performance Management..........................................................................................................5
Improving workplace conditions..................................................................................................6
Conclusion.........................................................................................................................7
Bibliography......................................................................................................................8
2

Human Resource Management
Introduction
Case Background
Health Reach is a business organisation that has been offering healthcare services to over a
million patients every year. Recently, there have been a number of market issues and internal
management issues that have had an impact on the operations and performance of healthcare
centres. A list of these issues is given below:
- High absenteeism and turnover rates
- Low job satisfaction and morale in the nursing staff
- 48% of the nurses are hired on a casual basis
- Lack of empowerment
Dr. Livingstone has decided to consult a human resource specialist to identify certain
components and strategies that would be helpful in improving the situation of the human
resources in the healthcare centre. The plan prepared would also be presented to the Board of
Directors in the coming months.
Human Resource Management Practices
Human resource management aims at optimising the performance levels of the employees by
improving the work conditions for them and by strengthening the relation between employers
and employees. A high performance work system can be established through proper
management of human resources, which becomes even more important in the healthcare
industry as it is totally dependent on the staff for achieving success. The scenario prevailing
at Health Reach is a result of the changing market trends in the industry and can only be dealt
with by ensuring proper management of human resources. The four essential human resource
practices that would help Health Reach in improving its workplace conditions are discussed
below:
Workforce Planning:
Workforce planning is a human resource management function that allows business
organizations to forecast the human resource demand of their workplace and identify ways
that can be used to fulfil the demand. As discussed by Dr. Livingstone already, labour
turnover rates and absenteeism is already high in the health care centre while 48% of the
3