INTRODUCTION The human resource management is important for the growth of organisation. The human resource management contribute is group of activities to mange the recruitment and attrition rat of employee and their development to carry out functions of organisation accurately. Human being are the flexible and adaptive in nature.
Training and development in service industry The training is part of development process of an employee. Training is specific and given to employee for particular task or for enhancing the skills and capabilities to perform task efficiently. Trainingisshorttermprocessandcomestoendafter accomplishing the needs of training. While the development is continuous and ongoing process. Development is related to overall development of personality, education, knowledge, capabilities of the employee.
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CONTINUED.. TYPES OF TRAINING ON THE JOB TRAINING OFF THE JOB TRAINING The different types of training followed in Hilton hotel industry by human resource manger are job rotation, coach training, one to one training and safety training. The training can be divided into two categoriesonthejobtrainingthataregiventoemployeein workplace, while other is off the job training provided to employee exterior to the workplace.
CONTINUED.. The benefits and importance of training and development experienced by the human resource manger in Hilton hotel are as follows: Traininganddevelopmentdevelopnewcapabilitiesin human resource of Hilton. Training provide motivation to employee in order to work efficiently in new environment. Enhance the motivation in work environmentmorale of employee of Hilton work environment. Traininganddevelopmentdevelopnewskillsinthe workforce in order to carry out specific task assigned to the employee working in different department like operations, logistics division etc. effectively.
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CONTINUED.. The various role of training and development in Hilton hotel are as follows: Performance appraisal:The training and development helps in enhancing the performance of employee and reducing the gap between the performance standards and the current performance of the employee.
CONCLUSION Humanresourcemanagementisanimportantaspectof development of the organisation and growth of business. The human resource being flexible in nature can be trained as required to achieve desired objectives of the organisation. The Hilton 80 roomunitestablishedinStratfordrequirestrainingand development of available human resource as they are new to the organisational and the work culture.
REFERENCES Sparrow, P., Brewster, C. and Chung, C., 2016. Globalizing human resource management. Routledge. Storey,J.,2014.NewPerspectivesonHumanResource Management (Routledge Revivals). Routledge. Wright, P.M. and McMahan, G.C., 2011. Exploring human capital: putting‘human’backintostrategichumanresource management.Humanresourcemanagementjournal.21(2). pp.93-104.
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