Table of Contents INTRODUCTION...........................................................................................................................1 Main Body.......................................................................................................................................1 CONCLUSION................................................................................................................................5 REFERENCE...................................................................................................................................6
INTRODUCTION Human resource management refers as a person who is responsible for both functions of organisation as well as for people who are working in a organisation. HRM is the important department in any organisation who control over functions and prepare policies for employees welfare(Paauwe and Boon, 2018). HRM is the management resource who analysis the needs of employeesandmakeeffortstocompletetheirneedsandwants.HRMisvaluablefor organisation whoplays vital role in organisation and increase profitability. To understand role and responsibilities of HRM Bentley Motors has been taken taken that is British manufacturer and luxury car maker organisation. It was founded by W.O Bentley, H.M. Bentley in 1919. This report discusses about role of strategic HR management and balance scorecard that helps to analyse the employees performance in order to accomplish business objectives(Shappell and et. al., 2017). Main Body Strategic human resource management is the process of attracting, developing, retaining employees and rewarding them for the benefit of employees as well as organisation. The main function of HRM is to hire the effective employees who helps to complete the work and attain business objectives(Demir, Wennberg and McKelvie,2017). Strategies are formulated by HR manager who analysis the needs of organisation even each department then strategies are formulated accordingly. For example, HRmanager of Bentley Motors analysis the needs and wants of employee and provide them proper assistance that helps to complete the targets. Whenever, new technology is introduced in market then HR manager is playing a most important role as it conduct training programme and provide training to employees that helps to adopt new technology in order to manufacture new model of sports and luxury cars. So, HRM helps to improve the business performance by developing organisation culture by fostering flexibility and innovation(Lasserre, 2017). HumanresourcemanagerofBentleyformulatesworkforcestrategyanddefines functional processes in order to meet organisational goals. Strategic HRM department is responsible for handing out applications, recruiting employees, payrolls, incentives, rewards and compensates that attracts employees and retain them for long period of time. In regard of Bentley Motors, Human resource management is playing a important role inEvolving Terminology and 1
languageit understand the sea changes in organisation and provide training to employees in order to accept the changes effectively(Strategic role of Human resource management, 2019). This is people centredapproach, that focuses on strength and talent of employees in order to perform business functions. The another strategic role of HRM isWorkplace safety and risk managementin which HR manager of Bentley Motors evaluate the risk of organisation in which employees are working as provide them proper safety that make happy employees and increase the profitability. Moreover, HR manager provide family safety to employees that retain them for long period of time. The another role isCompensation and benefitsthat helps employees to get benefits and compensation which attracts employees and they work effectively.Employee training and developmentrole is performing by strategic HR of Bentley and other organisation such as new policies and plans are introduced by management that helps to produce new car model in selected organisation(McCracken and et. al., 2017). In order to adopt new technology and technical skills HR manager should provide training and development programme that helps to work according to new technologies. Therefore, it is consider as important function that is used to accept the changes and challenges in order to develop the new products and services. By providing training and development education employees become confident that helps to work in perfect manner. The another role of HRM isRecruitment and selectionthat fill the needs of employees inany organisation in order to accomplish business objectives. In context to Bentley Motors, there is need many employees in may department who are recruited by HRM manager by conducting interview round s and selecting best employees for organisation(Webb, 2019). It helps to perform all function in which they are specialised. On the other side,Employer – employee relationis maintained by HRM by performing role and responsibilities. It is important for business organisation to develop employer and employees relations so goals can be achieve effectively(Shet, Patil and Chandawarkar, 2017). Employees should have freedom to share informationwhichtheywantslikesalary,safety,benefits.Traininganddevelopment, compensation and business information so work can completed within efficient time. For instance, such role is played by Bentley's HRM who provide information and share with employees in order to accomplish business goals. The employer should communicate with employees as what they wants and how they can be satisfied so, goals can be accomplish within 2
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specific time(Gelfand, Harrington and Jackson, 2017). Good relation between employer and employees states the achievements and enhancement of business entity. Balanced scorecard is a strategic performance tool which is used by managers to keep track the execution of execution of business activities by the employees. Employees are working at different profile by performing different activities which are monitor by managers in order to accomplish business goals(Mamman and et. al., 2018). Scholars says that Balanced scorecard is a management system that looks towards organisation in order to complete the complete business goals. It helps to choose the right things to monitor and measure the performance so goals can be achieve. In context to, Bentley Motors, goals are decided by employer and manager which need to perform by employees. In this situation, performance can beevaluate by Bentley's HR by monitoring that will help to improve the business performance and increase profitability by using Balance scorecard(Balanced scorecard that improves performance, 2019). Balanced scorecard is the strategic management tool which can be use by all organisation in order to evaluate the performance of employees. It identify the problems in internal functions of organisation and monitor the employees performance that helps to know where is need to make improvements. It is also used to rewarding the employees who are performing well in business organisation and increasing profitability. For instance, Bentley Motors is British car manufacture whose manager are up to date from new technology and uses new technology in order to develop new and attractive products. Different roles and responsibilities are delegated by HR manager among employees according to their skills and experiences. The HR manager of respective company monitor the performance of each employees on regular basis that helps to reward them for their good performance(Aguinis, Edwards and Bradley, 2017). Moreover, by using Balance score card manager can maintain the data of good performers and provides training to other employees who are unable to complete target in particular time. Therefore, it has analysed that Bentley Motors can used Balance scorecard for the purpose of communicating well to know the desire of organisation, to align the daily work of employees in organisational strategy, to give preference to product, project and services level and to measure and monitor the progress of business firm in order to attain business objectives. The HR manager of Bentley Motor can identify the downfall in internal functions of organisation and also suggests ways to improve the performance with the help of such management tool. It is important for companies to provide feedback to employees regarding their performance and outcomes. 3
Thus, organisation can use Balanced scorecard to collect the data, gather realistic information,interpretedthemandperformwellthathelpsorganisationtoimprovethe performance of employees by providing guidelines to employees and make future decisions. BusinessorganisationcanachievebusinessgoalswiththehelpofBalancescorecard management system that helps to manage all business activities and make efforts to accomplish goals(Hopkin, 2017). analyse how HRM strategies relate to wider management strategies and organisation capabilities and performance HRM strategies are the set of rules and policies that attracts employees and perform all business activities effectively. HRM strategies such as Overarching strategies and specific strategy that relates to the different aspects to human resource management. In overarching strategy general intention of business organisation that consider how people should be managed and developed and what steps should be taken to ensure that business organisation can attract and retain the people by motivating them(World Health Organization, 2017). And specific HR strategies covers talent management and continuous improvement that helps to increase the business performance and organisation capabilities. HRM strategies arerelated to management strategiesfor instance, by using overarching and specific strategies the business activities of Bentley Motors can be managed thathelps to operate business successfully. If HR strategy are not followed by management then it will be difficult for organisation to manage all function and maintain the profitability also. Moreover, HRM strategies are related to organisation capabilities and performance such as by implementing employees safety, reward management , performance evaluation and employee welfare legislation employees feel happy that helps to work perfectly which increases organisation capabilities as well as performance of employees and organisation (Saridakis, Lai and Cooper 2017). HRM strategies are important for organisation that helps to accomplish the business objectives such as management of skilled employees are recruited by HR manager who analysis the employee's performance and provide proper training and support to employees that helps to performallbusinessfunctionseffectively.Byfollowingallemploymentlegislationand providing benefits to employees are helpful to increase the capabilities and organisational performance as employees feel good and make decision to work for long period of time(Jha and Singh, 2017). 4
CONCLUSION From the above report it can be concluded that HRM is the main function in any industry that perform all business activities effectively. HR is a person who manages all function and formulates the policies for welfare of organisation as well as employees. Strategic HRM refers as activity which is used to maintain the productivity and profitability of organisation. Strategies are developedbymanagerswhohavecontroloverorganisationandthinkaboutwelfareof organisation. Therefore, strategic HRM is playing important role within organisation and enhance the profitability. 5
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