Contribution of Training and Development in Hospitality Industry

HUMAN RESOURCE MANAGEMENT IN
SERVICE INDUSTRIES
TASK 4

4.1 Contribution of training and
development in hospitality industry
Human resource development is essential concept to
develop and maintain efficiency of employees in
hospitality industry. Here, the employees directly deal
with clients which require effective interpersonal
qualities and traits.
Managers of Hilton hotel Stanford focus on providing
training and development sessions to respective
subordinates. It increases efficiency of employees
which ultimately increases profitability and
performance of individuals.

Cont.
Several benefits are addressed by mangers and
employees in conducting training and development
sessions in cited company. Some are described below:
 Improves performance of employees.
 Train new employees.
 Increases profitability of the company.
 Reduction in cost.
 Advance development.

Cont.
Improves performance of employees
Training and development helps to improve and enhance
efficiency of employees. It increases their morale and
ability to handle critical conditions in proper manner.
It develops consistency of employees to perform their
roles and responsibilities.