Human Resource Management for Service Industries

Human Resource Management
for service industry

It is very important for the organizations to provide their
employees with proper training so that they will be able to
perform their roles and responsibilities effectively and
efficiently. However, organization should identify the areas in
which they lack. In this context, management should monitor
their employee which will help in identifying the areas in
which they lack. With this respect, employees get highly
benefited through training and development programme.
Following are the benefits which management gets through
training:
 Motivation
 Potential
4.1 Contribution of training and
development for Hilton hotel at
Stratford City

Contd.
 Innovation
 Focus

Nickson, D., 2013. Human resource management for hospitality,
tourism and events. Routledge.
Jiang, K. And et.al., 2012. How does human resource management
influence organizational outcomes? A meta-analytic investigation
of mediating mechanisms. Academy of management Journal. 55(6).
pp. 1264-1294.
Renwick, D. W., Redman, T. And Maguire, S., 2013. Green human
resource management: A review and research agenda. International
Journal of Management Reviews. 15(1). pp. 1-14.
Kehoe, R. R. and Wright, P. M., 2013. The impact of high-performance
human resource practices on employees’ attitudes and behaviors.
Journal of management. 39(2). pp. 366-391.
Alfes, K. and et.al., 2013. The link between perceived human resource
management practices, engagement and employee behaviour: a
moderated mediation model. The international journal of human
resource management. 24(2). pp. 330-351.
References

THANK YOU