Human Resource Management Function: Doc

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Human ResourceManagement
TABLE OF CONTENTSINTRODUCTION:..........................................................................................................................1Section 1...........................................................................................................................................1a. Function, importance and problems of human resource function:...........................................1b. Strength and weakness of the selection process:.....................................................................2c. Improvements of selection process used by Chocola Fantastica:............................................3Section 2:.........................................................................................................................................3a. Persons specification for the role receptionist:........................................................................3Receptionist......................................................................................................................................5Core Competencies:.........................................................................................................................5Statement......................................................................................................................................6b. Advantages and disadvantages of methods of advertisement for jobs:...................................6Advertisement for jobs within the organisation:..........................................................................6Advertisement for external notice board:....................................................................................6C Recommendations....................................................................................................................7SECTION 3.....................................................................................................................................8LO2 Key elements of human resource management in the organization:...................................82) Flexible working arrangement for staff and its benefits:.........................................................93) Motivates workers through its job roles:.................................................................................9SECTION 4....................................................................................................................................10LO 3 Internal and external factor affecting hrm decision making including employmentlegislation:..................................................................................................................................102) Approaches for engaging workers and improve communication:.........................................113. Influence on recruitment training and development:.............................................................12CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14Books and Journals:...................................................................................................................14
INTRODUCTION:Human resources management is the part of an organisation which focuses on theeffective management of employees working in the company that they could help the companyto achieve their goals and success in the competitive market. Recruitment, selection, induction,orientation, training and development, compensation, motivation, providing benefits,maintaining good relations with the employees and take measures of health and safety of theemployees in the organisation are functions of the human resource management. The main aimof human resources management is to achieve maximum productivity of the company byimproving the effectiveness of the employees working in the organisation. Human resourcesmanagement focuses on the selection of right person in the organization and take measures fortheir training and development of the person so that they can work to achieve the objective of theorganisation. There are various responsibilities of human resource management which is dividedinto three parts i.e. individuals, organisation and career.Section 1a. Function, importance and problems of human resource function:The main purpose of the human resources management is to achieve the goals andsuccess of the organisation through the people working in the organisation by organising varioustraining development programmes. Chocola Fantastica focuses on increasing the performance ofthe employees in the organisation with the maximum level according to their role in theorganisation. The purpose of applying functions of human resources because Chocola Fantasticahave no experience of employment, wanted to improve the quality of the products and need oflarge no. of people in the organisation (Boon, and et.al., 2018). There are various humanresources functions followed by the Chocola Fantastica which are discussed below.STAFFING:This function of human resource management is the recruitment and selection of right person forthe right role that they could maximize the productivity of the organisation. Chocola Fantasticaidentify the number of employees they should have need in the company, and then they starttheir recruitment process. The company conduct the interview schedule with their HR managerand then select the qualified and skilled person in the company.ORIENTATION:1
The organization programmes is organized by the company for helping the new employees thatthey should know about their role, duties and responsibility towards the company (Brewster, andHegewisch, 2017) . Chocola Fantastica held this programmes for clarification of their employeesso that they could take part actively in the work of the company and achieve the objective of thecompany.TRAINING & DEVELOPMENT:It is the most important function of the human resources because it improves the current andfuture performance of the employees by educating and increasing the skills and knowledge of theemployees (Dubravska, and Solankova, 2015). Training and development of employees is animportant part of human resources because it solves the problem of less experience employees inthe Chocola Fantastica.MAINTAINING GOOD WORKING CONDITION:Chocola Fantastica tries to maintain the good working condition so that the employees may likethe workplace and environment. It also provides both financial and non financial benefits to theemployees so that they could work in a most effective manner. By maintaining good workingcondition it will increase the growth of the company and solve the problems of ChocolaFantastica.b. Strength and weakness of the selection process:STRENGTH:Selection of right person in the company with their proper skill and knowledge leads tothe growth and success of the organization and increase the productivity of the company by theirperformance is the strength. Chocola Fantastica adopt the modern technology of selectionprocess where company organize the recruitment process online and then select the desiredemployees. Selection of desired employees in the organization increases the productivity of thecompany and leads to success and growth of the company (Mayo, 2016). The main aim of anycompany is to achieve the profits and this will happen only because of selected desiredemployees in the company. A better selection process is effective in cost and it also reduces thetime and efforts .strength of good selection process leads to decrease the loses and increases theprofits of the organization. Selection process includes variety of tests like personality test, mathstest which help the organization to select the employees with the best ability and skills.2
WEAKNESS:In human resources management selection of an employee with the desired skill and knowledgeincreases the growth of the company (Moutinho, and Vargas-Sanchez, 2018). If the right personsare not selected for the right job then they will leave the job sooner or later and it will affect thecost of the company. In this process a company follows variety of tests and from these test thethere is not proper judgement of skill and ability of the candidates. Some candidates have fear ofexposer they have ability and proper skills, but they have fear of giving test so the company losesthe skilled employees.c. Improvements of selection process used by Chocola Fantastica:MAINTAINS GOOD QUALITY PRODUCTS:Chocola Fantastica improves the quality of products by start selecting the right person forthe right job by minimizing the existing employees from organization if they are not workingwell. A company has need of desired candidate for improving the quality of products by theirperformance (Raven, 2015). If the selected employees maintains the quality of products then thelong distance will give good feedback and shop more and more from the company and this willincrease the productivity the company.NO EXPERIENCE OF EMPLOYMENT :Chocola Fantastica have no experienced of employment in ever-changing workforce sothe human resources management uses the best selection process to employee the right person inthe job. By selecting new employees in the job with proper knowledge and skills will helps inachieving the success and growth of the company. The company start selecting the people whohave knowledge and skills of greeting cards and presents so that they could help in increasing theproductivity and customer satisfaction (Raven, 2015). Success of the Chocola Fantastica dependson their employee performance, efforts and creative skills used in the working condition andenvironment.Section 2:a. Persons specification for the role receptionist:The holder of this post is required to know the core competencies of this post to the higher leveland apply these with full and efficiency in the work. This is the most important method of3
selection of candidates. Company will see these competencies if the candidates are selected inthe selection process.4
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