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Human Resource Management Functions in Marks & Spencer

   

Added on  2020-10-05

15 Pages4632 Words384 Views
HUMAN RESOURCEMANAGEMENT
Human Resource Management Functions in Marks & Spencer_1
Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1PART 1............................................................................................................................................1Introduction of organisation including mission statement, purpose and core business objective.....................................................................................................................................................1Purpose, roles and responsibilities of HR function and its significance in achieving businessobjectives.....................................................................................................................................2Approaches to workforce planning, development and training, recruitment and selection,reward system..............................................................................................................................3Case study example to examine different methods used in HR practice....................................4PART 2............................................................................................................................................5Design of job specification .........................................................................................................5Documentation of preparatory notes for interviews and selection criteria.................................6Template job offer for desired candidate....................................................................................7Evaluation of Process and rationale for conducting HR practices..............................................8Approaches and effectiveness to employee relation & engagement with mention of flexibleorganisation, working practice and employer of choice.............................................................8Aspects of employee legislation in context with organisation....................................................9Evaluate how employee relation and legislation informs decision making and meeting ofbusiness objectives....................................................................................................................10CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONHuman resource management is defined as a contemporary and umbrella term whichdescribes the development and management of workforce in a firm. It is a strategic approach sothat people in an organisation can be effectively managed (Alfes and et. al., 2013). Thisassignment is based on Marks & Spencer which is a UK based multinational retailer dealing inhome products, food items and clothes. Company is headquartered in Westminster, London andoperates at global level. This report will cover mission, purpose and objectives of business alongwith purpose, roles and responsibilities of HR function. Approaches of workforce planning,recruitment, selection, development and training, reward system, performance management isdiscussed. Beside this, job specification is designed and documentation of notes for interview,job offer, processes and rationale of HR practice is discussed. Effectiveness of employeerelation, employee engagement, employment legislation along with their impact on decision-making is mentioned.LO 1P1: Purpose and functions of HRMM&S is a renowned Britain based retailer deals in clothing, food items and homeproducts. Company is listed on London stock exchange and headquartered in Westminster,London, UK. At present company is operating at more than 1460 locations and include manybrands under it such as Limited edition, Per Una, Autograph, Classic, Blue Harbour etc.According to the reports of 2018, company is employing around 80,787 employees.Mission statement: The mission statement of company is divided into three aspects which arevision, mission and value of company. Vision: To became a standard against which performance of other companies will bemeasured. Mission: To deliver aspirational quality which is accessible to all. Value: The value of M&S is to offer innovation, trust, high quality service to theircustomers. Purpose: The main purpose of M&S is to became an international, multi-channel andsustainable retailer so that high profitability and customer trust can be attained in a propermanner (Boon and et. al., 2018). 1
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Business objectives:To regain their supremacy and leadership in Food & clothing. To achieve this objective,company is required to translate their authority into value, superior quality and appeal. To enhance their market-shares, sales and profit margins by improving their offeredservices and products. To attract, retain and motivate high calibre staff members so that high organisationalproductivity can be retained. Functions and purpose of HRMIn every organisation, it is the responsibility of HR department to perform differentfunctions so that welfare of employees within an organisation can be maintained in a propermanner. Employee induction manual is a document which include different aspects like sicknessbenefit, leave application, employee benefit program, claim forms and other necessaryinformation which must be acknowledged by a worker working in a firm. Functions of HRMIn this context, main function of human resource department are recruitment and training,compliance with labour laws, payroll and benefits, tax compliance and record keeping,maintaining employer-employee relations and preparing worker performance improvement plan. Recruitment and selection: It is the procedure of screening, selecting and captivatingqualified candidates for a specific job role or position. Role and responsibility of this HRfunction is to reduce the cost of M&S by eliminating incompetent and unproductivecandidate in a proper way (Collings, Wood and Szamosi, 2018). This will benefits M&Sin hiring only capable and productive workforce. Managing employee relations: Workforce is considered as a pillar in everyorganisation, if relation among employees is not strong, it is not possible for them toperform business activities or operations in a proper manner. Roles and responsibility ofthis function is to organise those activities and events through which workers in M&S canacknowledge each other at professional and personal level. Purpose of HRMPurpose of Human resource management is to attract capable and qualified people so thatorganisational productivity can be increased considerably.2
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