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Human Resource Management Of Hilton Hotel Report

   

Added on  2020-01-23

18 Pages5384 Words58 Views
Human ResourceManagementIn Travel and Tourismindustries
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Human resource managementINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Role and purpose of human resource management ..............................................................11.2 Human resource plan based on an analysis of supply and demand .....................................3TASK 2............................................................................................................................................42.1 State of employment relation ...............................................................................................42.2 Employment law affects the management of human resources ...........................................6TASK 3............................................................................................................................................73.1 Job description and person specification ..............................................................................73.2 Compare the selection process in two different service industries ......................................8TASK 4..........................................................................................................................................104.1 Contribution of training and development activities to the effective operation .................10CONCLUSION..............................................................................................................................11REFERENCES .............................................................................................................................13
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INTRODUCTIONHuman resource management is a set of functions which are designed in organization tomaximize the service performance of employees. In an organization, human resourcemanagement is mainly focused on the management of the people or employees, policies andsystems. To understand the concept about human resource management, Hilton Hotel Stratford isconsidered according to given case scenario. In US, Hilton Hotel is a market leader in serviceindustry. This report will help to understand both the roles and purpose of human resourcemanagement. The modern and present business environment demands mainly a healthy employerrelationship. This report will throw light on employee relationship which is important for theorganization success. Further, this report will include employment law which affects themanagement of human resources. In this context, concepts about job description and selectionprocess will be defined in this report.TASK 11.1 Role and purpose of human resource management Human resource management function is created to manage all human resourcerequirements of an organization along with improving the performance level of employees orhuman resources. It includes various types of processes which help to recruit, maintain, train allthe human resources in order to achieve and accomplish the goals and objectives of Hilton HotelStratford. Main purpose of HRM is to develop, hire the capable staff members and this alsoreduces the requirement of external recruitment because it makes optimum utilization of existingemployees within organization. The role of HRM is to not only manage and maintain the existinghuman resources but it also plans for unpredictable changes which will affect future staffingrequirements (Importance of Human Resource Management, 2014). Basically, human resourcemanagement is a cost effective method for business to maintain and manage its employees. InHilton Hotel, HRM helps to select and hire the right person for the right post at the right timebecause environment of service industry keeps on changing which is unpredictable. In order toperform the operation and practices efficiently in Hilton Hotel, HRM is mainly concerned withthe development of skills, knowledge and performance of staff employees (Cho and et. al.,2006). Roles and purpose of human resource management are discussed below:Identification of employees requirements1
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