Human Resource Management in the Service Industry: A Case Study of Hilton Hotels

HUMAN RESOURCE MANAGEMENT
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Introduction......................................................................................................................................3
LO1..................................................................................................................................................4
1.2 Justify a human resources plan based on an analysis of supply and demand for a selected
service industry business.............................................................................................................4
LO2..................................................................................................................................................6
2.1 Assess the current state of employment relations in a selected service industry...................6
2.2 Discuss how employment law affects the management of human resources in a selected
service industry business.............................................................................................................8
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
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Introduction
Administration of the human resource is one of the important factors which are taken into
consideration by each and every association as employees are the heart of company which
supports growth and development. In this report, the chosen organization is Hilton, a chain of
hotels in the UK. The first part of this report will analyze the purpose, role, and plans of human
resource whereas second part will let learners gain knowledge employee relations and
employment legislation.
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LO1
1.2 Justify a human resources plan based on an analysis of supply and demand for a
selected service industry business.
Human resource forecasting is being defined as a procedure which is in relation with recognizing
future as well as present needs of human resources in an association for attaining objectives and
goals by making a link among process of human resource and overall plan of strategies in a
company. It involves approximation of individuals required to execute various activities and
defining how such individuals can be employed. Planning of human resources is important as it
supports to cope up with variations by making estimation regarding requirements and needs of
personnel. It arranges fundamentals for employee’s purposes and growth of HR administration
procedure by generating links with the strategy of business and operations.
There is an essential to need to make an analysis of supply and demand as it is termed as the vital
part in the forecasting of human resource subsequently it assists identifying human reserve
availability in an industry and procurement cost of employees for an association (Snell, et.al.,
2015). The modest atmosphere in regards to the availability of human resource can be evaluated
as well as identified by analyzing supply and demand of staff in that particular industry.
It has been believed by ‘Hilton Hotel’ that need and requires preparation of employees for an
industry in future on the foundation of supply and demand analysis of resources within a Hotel is
significant. For the purpose of examination, the existing workforce in Hotel is compared and
identified with future as well as present desires to predict the petition for employees.
Correspondingly, human resource accessibility in Hilton is recognized with the support of
staffing interventions so as to estimate human resource supply according to planned budget. This
sort of forecasting in terms of workforce’s demand and supply with requirement scrutiny will aid
in overwhelming the alteration and gain the advantage of competitiveness.
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