Human Resource Management in Virgin Media
Added on 2020-01-28
14 Pages5506 Words403 Views
Human ResourceManagement
Table of ContentsINTRODUCTION ....................................................................................................................................3TASK 1.......................................................................................................................................................31.1 Differentiate between personnel management and HRM...............................................................31.2 Functions of HRM in contributing to organizational purposes.......................................................41.3 Role and responsibilities of line manager in HRM.........................................................................51.4 Impact of legal and regulatory framework in HRM .......................................................................5TASK 2.......................................................................................................................................................62.1 Reasons for human resource planning.............................................................................................62.2 Stages involved in planning human resource requirements............................................................62.3 Comparison between recruitment and selection process in Virgin Media and McDonald.............72.4 Effectiveness of recruitment and selection process in Virgin Media and McDonald ....................8TASK 3.......................................................................................................................................................83.1 Link between motivational theory and reward................................................................................83.2 Process of job evaluation and other factors determining pay..........................................................93.3 Effectiveness of reward systems.....................................................................................................93.4 Methods used by organizations to monitor their employees.........................................................10TASK 4.....................................................................................................................................................104.1 Reasons for cessation of employment...........................................................................................104.2 Employment exit procedures.........................................................................................................114.3 Impact of legal and regulatory framework on employment cessation..........................................12CONCLUSION........................................................................................................................................12REFERENCES.........................................................................................................................................13
INTRODUCTIONHuman Resource Management (HRM) was previously known as Personnel management and itwas completely limited to a single department. It was developed in the bureaucratic setup in which themain focus was given to administration of employees so as to achieve organizational goals. But manycompanies theses days have realized the importance of human resource management in theirorganization. It ensures that right people are at the right position (Mathis, Jackson and Meglich, 2016).They should possess all the necessary skills and knowledge in the workplace. The present report isbased on Virgin Media which provides television, mobile and broadband internet services. It is a Britishcompany which has more than 14000 employees (Virgin Media Company, 2016). They have taken intoconsideration the the impacts of legal and regulatory framework in HRM. Apart from this, they havechanged their reward systems according to the needs and preferences of the employees. Moreover, exitprocedures have been included in the organization to improve their employee turnover ratio. TASK 11.1 Differentiate between personnel management and HRM Personnel management is a traditional approach which has been replaced bu HRM in the pastfew years. It was developed to help in the management of employer employee relationship in theorganization (Berman, Bowman and Van Wart, 2015). On the other hand, HRM is a modern approachwhich focuses on the development and implementation of human resource strategies, maintaining goodculture, values, structure and the quality of the workforce. It has helped Virgin Media Company toimprove the motivation and satisfaction level of the employees. It uses qualitative methods formanaging the employees. The difference between personnel management and HRM are as follows:Personnel managementHuman Resource Management (HRM)It is an aspect of the management and the mainfocus of the manager is to utilize the workforce toaccomplish the goals of the organization (Wilton,2016). It is considered as a branch of management andthey assume employees as valuable and importantassets of the organization. Decisions are taken by the top level managers andthey make sure that all the rules and regulations ofthe company are followed by the employees. HRM allows collective decision making whichincludes employee participation, decentralization,delegation of tasks, competitive environment etc. It is a traditional approach of management.Personnel management has been replaced byHRM which is a modern approach (Brewster,Mayrhofer and Morley, 2016).
Indirect communication Direct communicationFast and integrated decision making (Stone,Lukaszewski and Johnson, 2015).Slow decision makingIt is reactive in nature.HRM is proactive in nature.Job evaluation forms the basis of compensationand payment. Performance of employees plays an important rolein the pay structure. 1.2 Functions of HRM in contributing to organizational purposesHRM has helped Virgin Media Company to improve their employee turnover ratio. It hasallowed them to use their capabilities and fulfill the objective of the organization. It is beneficial for thelong run as it allows the employees tom acquire skills and knowledge. They can achieve their personalfoals along with the mission and vision of the company (Jabbour and de Sousa Jabbour, 2016). VirginMedia Company has been growing and it is essential for the management to make changes in thebusiness according to the needs. Highly committed and motivated workforce does not resist to thechanges in the business which makes it easier for the company to grow. HRM has been beneficial formany organizational purposes such as:Recruitment and training: It is the responsibility of the HR department to formulate plans andstrategies for the recruitment and selecting the employees (Shields, Dolle-Samuel and Plimmer, 2015).They have to make sure that only those people are selected who are best suited for the specific positionin the organization. There are lot of career opportunities in Virgin Media Company. Customer satisfaction: HRM ensures that employees are highly motivated and satisfied in theorganization (Stone and Deadrick, 2015). They change their policies according to the needs andexpectations of the workforce. They in turn provide good customer services which benefits thebusiness. Managing disputes: HRM acts as a counselor and consultant to manage disputes in theorganization (Lussier and Hendon, 2015). They makes sure that disputed does not hamper theproductivity as well as relations between the employees. Motivation of employees: Employees are allowed to take part in the decision making processof the organization. They are given all the facilities so that they can perform their work easily. It hasallowed Virgin Media Company to reduce absenteeism and employee turnover ratio (Gatewood, Feildand Barrick, 2015). Performance appraisals: HRM department provides suggestion to the employees so that theycan improve their work. Performance appraisals are done at regular intervals in Virgin Media Company.
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