Importance of Employee Relations in HRM Decision-Making for M&S

HUMAN RESOURCE MANAGEMENT

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Introduction
According to (Armstrong, 1999) Human resource management refers to a strategic approach
of development and management acquisition, motivation, of the organization's human
resources. It includes shaping up an appropriate corporate culture and introducing programs
which reflect and support the core values of the enterprise and ensure its success. Being an
essential piece of the mechanical procedures of the organisation, human resource
management guarantees that the human resources accessible are utilized productively in
different activities. Also, it can be characterized as the procedure of the organisation which
handle every relation between employees and the management (Naff at al, 2013).
The following report will present the human resource management function and practices of
M&S in the relation with the employees for a smoothly running process to company
development. Marks and Spencer is one of the leading multinational retail chain with stores in
UK and other parts of the world and the company owns around 1382 stores all over the globe
with 468 stores located at Eurasia and Middle East. The company was founded by Michael
Marks and Thomas Spencer in 1884 and is a public limited company which falls under the
category of retail industry (Corporate.marksandspencer.com, 2016).
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Task 1
P1. Purpose and scope of Human Resource Management in terms of resourcing
Marks& Spencer with talent and skills appropriate to fulfil business objectives.
According to Blake, (1966) The purpose of HRM is to consistently develop
employees in organisation going process. As the function is identified with understanding,
conservation, improvement operating business and incorporation of the potential in the
resources of individuals. The purpose of any function of management in the organisations is
to utilize resources viably for attainment of organisational objective. The essential mission of
Human Resource Management will permanently be to obtain, create, and hold skilled
employees. Adjusting the labour force to the organisation needs, it’s a great supporter of the
business development (Gubman, 1996).
Human resource planning involves forecasting the number of employees available and the
number of qualified employees that will be demanded in the future. HR planning must be
related to business strategies. Business strategy is an action that is taken to achieve the
organisation’s objectives. A common strategy used in order to achieve the objective is that of
increased profitability may reduce the business costs (Wiley.com, 2018).
As per Burnister, (1988) Recruiting the ideal employees and preparing them can meet the
gap between scratching out the best of careers and solid organisation development.
Implementing a successful human resource planning process in M&S enable the human
resource managers to viably design the utilization of the accessible resources in the different
activities of the company. This process directly connects with the greater part of its
employee’s quality to succeeds into important work parts and duties, allowing the
management to preserve great relations with the employees and maintains a productive
working environment condition.
M&S focuses to drive a sustainable business that is both financially productive and socially
and ecologically capable. This incorporates giving to all employees in the UK and abroad a
protected and solid workplace. The organisational culture of M&S promote diversity along
with self-improvement and esteem (M&S, 2018).
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