Human Resource Management - NatWest bank Assignment

Human Resource
Management

INTRODUCTION
Human resource management is the process of recruiting employees for the organisation
in order to fulfil the vacant seats for the organisation. It involves several aspects such as job
analysis, planning to recruit effective personnel so the right person will be hired for the job. In
simplex form it refers to the process of recruiting, training and development, motivating
employees by formulating effective laws for the organisation. Along with this it also helps an
organisation to communicate their desired goals and objectives with employees of all
departments. Effective personnel or employee helps an organisation to recruit qualified
employees for an enterprise that plays an important role in growth and success of an
organisation. The organisation chosen for this assignment is NatWest bank which was
established in the year 1968. It is considered in the top four clearing bank of UK. This report
covers the purpose and function of HRM with the strength and weakness that is applicable with
different approach (Sirmon, D.G. and et. al., 2011).
TASK 1
P1
Employees are the main asset for an organisation that helps an organisation to achieve
their objectives with in minimum time period through implementing effective skills. In this task
function and purpose of an organisation that relate with human work-force are mention as below:
Function of the organisation
Recruitment- It is the first function of HRM that helps an organisation to identify the
number of type of employees that are required to fulfil their vacant seats. HR department of
NatWest bank focus more on planning because it helps them to collect and analyse current as
well as future needs for the organisation. So they recruit skilled and capable employees for all
departments that help them to achieve their goals.
Professional development- It is an essential function that help them to identify different
opportunities which are related with government. For increasing professional ethics in their
employees NatWest bank organises different seminars, business show and workshop that
improve the management knowledge and communication skill of their workforce. Along with
this it also motivates employees as they monitor or taken care by superior and HR department.
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Compensation and benefits- To attain the organisational goals and objectives it is
important for NatWest bank to influence their employee. So they are motivated to achieve their
personal and professional goals. For this they adopt new methods through which involves
working hour flexibility, medical insurance, vacation etc. The main intention for providing this
benefits is to retain employees for long term in the organisation.
Purpose of human resource management
Staffing needs- The main function that is performed by human resource management is
to hire potential employees for the organisation. So it is the responsibility of HR officer to
maintain to monitor that laws are not violated while performing the process of recruitment. In
context of NatWest bank HR department communicate or interact with other department of the
organisation in order to identify the skills ad educational level that is required to complete their
work (Moutinho and Vargas-Sanchez, 2018).
Performance appraisal- To evaluate and measure the performance of employees
performance appraisal is created by HR officer through which they tell their employees about
loopholes due to which their performance is reduced. Usually this performance take place in the
organisation on annual basis. Like in NatWest bank the development of performance appraisal is
useful because on this basis management creates promotion, transfer and retention of their
employees in the organisation. Along with this it also helps to identify those employees which
are working hard for the organisation.
P2
Internal and external are the two methods through which an organisation select and
recruit employees for the vacant seats that are present in the organisation. In this task strength
and weakness that relates with them are mention:
Internal method of recruitment
In this method an organisation hire employees from internal department it helps them to
complete the process of recruitment with in minimum time period (Manroop, Singh and
Ezzedeen, 2014). Some method of internal recruitment is as follow:
Present employees- In this method present employees are first preferred by the
organisation. For this they informed about current vacant position to their employees. This
approach is successful for NatWest bank because most of times financial information are
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confidential. So it is beneficial of for HR officer to recruit those employee which is trusted by
them.
Promotions- This process is related with employees of all departments. The major task of
this method is to provide better position to an employee. Along with high responsibilities and
basic pay. This approach help NatWest bank to accomplish their aims and target easily by
providing more salary and responsibilities to their employees (Lu, Zhu and Bao, 2015).
Moreover with this it also motivated employees as they earn more income with a better position
in the organisation.
Strength
 Process of internal recruitment is cost effective method. As it save the amount of training
and development because employees are already familiar with their work.
Weakness
 This method bound the organisation to gain new ideas by hiring employees from inside
the organisation. Moreover this process also demotivated those employees which are not
promoted by the management.
External method of recruitment
This approach is implemented by large organisation which are operating their business at
global level. In this method an organisation recruit employees from external sources some of
them are mention as below:
Advertisement- This method is most simple approach in which recruitment take place by
advertising the vacant seat for the organisation. NatWest bank executed this method for hiring
skilled workers. From recent years this method is most successful as advertisement helps them to
recruit employees from lower position to upper position.
Placement- It is the process of direct recruitment that bring positive results for the
organisation for considering specific jobs like technical and professional jobs. NatWest bank
develop positive relationship with university, collages and other educational institutions in order
to get suitable and right candidate for the organisation. So it is easy for them to attain their
technical goals easily by hiring skilled employees.
Strength
 External recruitment helps an organisation to bring new ideas that provide benefits to the
organisation in upcoming future.
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Weakness
 This process increases the cost of the organisation as company need to invest money in
advertisement (Welch, C. and et. al., 2011). Moreover it is also time consuming process
so in spite if suitable candidates are not present then overall process is waste for
organisation.
TASK 2
P3
In present scenario HRM business practice is the most beneficial part for an organisation.
This process work for monitoring the work of employees so management guide them to achieve
their gaols effectively. Some HRM practice of NatWest bank is mention as below:
Fair compensation- The main practice that is performed by HR department is to measure
the performance of employees in order to paying fair remuneration and compensation to them.
This is an essential element for the NatWest bank which helps them to motivate their employees
because it reduces discrimination among employees through formulating transparent
performance card for them (Kakuma and et. al., 2011).
Development of skill- According to this HR practice an organisation invests good amount
of money for providing effective training to their employees. This process start after recruiting
the suitable candidates for the vacant seat. In this process NatWest bank provide effective
training to their employees in order to attain their goals effectively.
Benefits to employer and employee
Benefit to employees Benefit to employers
 Fair compensation helps an
organisation to maintain effective
business practice. This helps them to
maintain positive results for the
organisation.
 Effective skills helps an employee to
achieve their personal goals along with
professional goals. Moreover it helps
them to accomplish their goal with
 It is important for organisation to
improve the skill of suitable candidates
so they accomplish organisational goals
with the availability of current
resources.
 With implementation of fair
compensation an organisation identifies
those employees which are effectively
working with them.
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efficiency and effectiveness.
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P4
Nowadays HR department perform different types of function that are crucial part for an
organisation. In undertakes different aspect such as to manage human capital, providing effective
training and development to them (Gruman and Saks, 2011). Moreover, to manipulate complex
situation through which and management of NatWest bank is able to retain their employees for
longer period in the organisation. Example- In a situation where a single person is not able to
complete their operation then function of all employees collapse within the organisation that
reduce the productivity of organisation. Therefore, HRM practice play an important role in
managing and organising the functions of organisation. Some practice that help organisation to
raise their profits and productivity is as follow:
Prefer human to machine- Today industries are growing day by day which determines
that there is tough competition is exist in the market among all industries. It results that most of
the organisation prefer machine rather than humans to complete their operations within minimum
time period. While HR department of NatWest bank focuses on human because it is difficult of
machine to respond like human brains. Thus human improves the productivity of business
activities through responding on complex situation by implementing their brain that are
performed by organisation.
Transparency- Transparency is the key for success for an organisation it is beneficial for
all departments as they communicate goals and objectives effectively between all employees
and departments of organisation. Whenever there is change in the function of organisation it is
difficult for employee to execute them effectively. Therefore HR officer delegates essential roles
in the organisation through dividing their gaols efficiently to functional and operational
department of the organisation. It is easy for Employees to understand the needs of organisation
so they achieve them efficiently which increase their profits (Gomes and et. al., 2012).
Always with the employee- In an organisation recruitment and retirement both activities
plays an essential role in the organisation. For the NatWest bank it is important for them develop
effective strategy that relates with employees. The main agenda of HR department is to identify
the essential needs of its employee. It impacts on productivity of organisation if employees need
are fulfilled then they work with more motivation in the organisation.
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TASK 3
P5
Every employee who is working with the organisation shares an effective and certain
relationship with other co-workers that are working with them. Their is huge difference between
human beings and machines which governs that human play an essential role in all functions of
the organisation (Ganopoulos and et. al., 2013). Example- Human develops better ideas while
discussing with each other due to which there is better outcomes will be generated in the future.
So it is mandatory for all employees of NatWest bank to share healthy relation at the workplace
due to which positive environment take place in the organisation. Some elements which show
importance of employee relations for better decision making is as follow: Complex issue- Sometimes there is difficult or complex situation are generated in the
organisation. So it is difficult for superior or manager to take decision alone therefore if
employee generated better relationship among them then it is easy for then it is easy for
them find out several alternatives of complex situation. Like NatWest bank provide
guidance to their employees which determines that training and development play crucial
role for employees. As they increase the thought process of employee's in order to take
effective decision for organisation. Easy to approach- Healthy relations between all fellow workers help an organisation to
divide the work load that increases the responsibilities of all employees. So if work is
divided among all employees then they perform better. But in other it also generates
conflict among employees which impact on its decision-making. To overcome from it is
responsibility of HR department to develop healthy relation among employees so they
make effective decisions for organisation (Chelladurai and Kerwin, 2017).
 Reduce employ turnover- NatWest bank develops an effective relations among
department through creating an healthy work environment in the organisation. This
results that the relationship between employees is more effective among all departments.
Moreover they feel more energetic and motivated toward their work which reduces the
employee turnover and absenteeism also.
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P6
Each organisation formulates effective laws, legislation, rules and policy to perform their
business activities in ethical manner. This helps them to retain in the market for longer period
otherwise in complex circumstances if management of NatWest does not follow the legislation
then industrial authorities or government are in power to stop their organisational activities.
Some of the act which impact on decision of HRM is as follow:
Equal pay act, 1970- The impact of employment legislation on HR officer to take
decision is related with job and remuneration act (Brewster, Brookes and Gollan, 2015). This act
is formulated to reduce the discrimination between employees. It stated that employee whether it
is male or female is equally paid according to their responsibilities. So in context of NatWest
bank it is important of them to execute this act which helps them to create effective results for
the organisation in order to take effective decisions.
Disability discrimination act, 1995- In this act an organisation is essential for them in
order to organise their goal. It is civil right law in these countries develop social rights and laws
that make effective provision for organisation. These act defines that mental or physical
impairment with circumstances of employees which impacts on their day to day activities. So
due to incapable employee’s operations and decision are impacted on organisation (Bratton and
Gold, 2017).
Employment rights act, 1996- According to this act employee are benefited with
different rights that generates their interest among the work that is performed by them. It refers
to an agreement or contract that generated between employees and employer to complete their
goals. Under these act the right that are provided by the organization to their employees are
mention. Employment act impact on decision making of an organization as they generate
effective results through taking correct decisions to face different situations.
TASK 4
P7
NatWest is operating their business in retail and commercial bank which is a complex
and confidential industry. It involves all transaction that are related with commercial enterprise.
So the human resource department of NatWest follow the below document to recruit effective
employees for vacant seat.
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Application of HRM practice for NatWest bank is as follow:
In present scenario NatWest is operating their business at global level. Along with this
they are also belong to the position in commercial bank. It determines that there are large number
of employees are working with them due to which it is easy for them to complete their work
within minimum time period (Bloom and Van Reenen, 2011).
Job Description
Job details
Post: Finance Manager
Company: NatWest
Job Purpose
The advertisement contains the whole details about the vacant seat. For this large number of
application are invited that contain basic detail about the organisation. In involves the basic
details of employee which undertake qualification, background and personal details about
candidate. For post of NatWest finance manager they involve information about market and
accounts that is essential skill for them to perform the job.
Roles and Responsibilities
1. To consider effective policy that organise and control employees of the NatWest to
complete their goals effectively.
2. To manage the work and programs of an organisation that relates with financial
department of organisation.
3. To gain the knowledge of all accounts whether they relate with financial accounting
and management accounting.
4. In order to perform their activities by following essential legislation that are
important for finance employee to follow.
5. Training and development of new employee's and to organise different seminar for
finance team to become familiar within the organisation.
For conducting the above activities HR manager is responsible to hire a suitable
candidates for the NatWest who is able to complete their work smoothly. Moreover, it also helps
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them to increase the skills of their employees through which work as an asset for the
organisation.
CONCLUSION
From the above report it is concluded that Human resource department is essential
department for the organisation. This helps them to recruit effective and skilled employees for
the organisation. HR Officer explore different methods in order to increase the capabilities of
human work-force. Moreover in present scenario the market is very competitive so it is essential
for organisation to identifies their strength and weakness to attain their objectives effectively. At
last different HRM practice are implemented that are beneficial for organisation and their
employees to complete their work.
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REFERENCES
Books and Journals
Online
Sources of recruitment of employees 2017. [Online] Available
through<http://www.yourarticlelibrary.com/recruitment/sources-of-recruitment-of-
employees-internal-and-external-sources-recruitment/25954>. /
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