Human Resource Management Practices at Marks and Spencer

HUMAN RESOURCE
MANAGEMENT

CONTENTS
INTRODUCTION...........................................................................................................................................2
LO1..............................................................................................................................................................3
P1.............................................................................................................................................................3
M1...............................................................................................................................................................6
P2.............................................................................................................................................................8
M2.........................................................................................................................................................11
LO2............................................................................................................................................................12
P3...........................................................................................................................................................12
M3.........................................................................................................................................................14
P4...........................................................................................................................................................15
LO3............................................................................................................................................................16
P5...........................................................................................................................................................16
P6...........................................................................................................................................................17
M4.........................................................................................................................................................19
LO4............................................................................................................................................................20
P7...........................................................................................................................................................20
M5.........................................................................................................................................................25
CONCLUSION.............................................................................................................................................26
REFERENCES..............................................................................................................................................27
1

INTRODUCTION
Human resource management is a systematic approach to manage the human resource of the
company. Human resource management helps the company to get better output and results as
well as create a good working environment for the company (Primecz, 2018). This assignment
helps to understand the different aspects of human resource management like workforce
planning, recruitment, different types of human resource management practice and their
influence on decision-making and the organisation. The company studied in this assignment is
Marks and Spencer; it is a British multinational retail store and more than one hundred and
thirty years old (corporate.marksandspencer, 2018).
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LO1
P1
PURPOSE AND FUNCTIONS OF HRM APPLICABLE TO WORKFORCE PLANNING AND
RESOURCING
Human resource planning deals with planning and managing the human resource of the
company. It related to different duties and function that the human resource department has
to follow to make human resource management effective and help the company to achieve its
organisation goals (Brewster, 2017). Human resource management provides strategic direction
to the employees and measures their performance for further guidance and support.
The purpose of HRM in Marks and Spence include talent management, labour relation, and
personnel administration (corporate.marksandspencer, 2018). The other purpose of HRM
included recruitment, performance management, workforce planning, promotions and to
improve the working environment (Brewster, 2017).
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Human Resource Management
Source: https://www.vacancycentre.com/advice/hr-management
Workforce planning in HRM is a continuous process that related to planning, scheduling and
monitoring the organisation workforce so that the organisation objectives fulfilled without
delay or any inconvenience (Goodman,2015). Resourcing is the process of hiring and training of
talent from the different source for job roles. The purpose of workforce planning and recruiting
in Marks and Spence is as follows:
 To make a plan of the work in the company and schedule the worksheet according to it
 To forecast working hours that is required in the company for the future and makes
appropriate plans according to them.
 To monitor the working plan by coordinating with different management at all the levels
of the company(Goodman,2015)
 To provide job satisfaction to the all the employee by proper planning of work schedule
 To communicate to all the employees about the working plan
 To hire the people for the various position available in the company
 To execute background and document checks for the people hired
 To monitor the performance of the staff in the company
The functions of HRM applicable to workforce planning and resourcing in Marks and Spence are
as follows:
Continuous Improvement
To undertake the process of continuous improvement in the workforce planning, by the process
of monitoring, evaluation and review at all the levels of management. This helps them to
improve workforce planning in Marks and Spencer.
Conduct Gap Analysis
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Gap analysis is an important part of workforce planning; it helps the company to smooth the
workflow. The gap analysis is done by the HR team at Marks and Spencer, which helps in proper
distribution of work and discover the goals of hiring in future.
Setting Direction
The strategic plan ensures that the resource planning is appropriate and it fulfils all the
requirement of the workforce plan and resourcing. It is the function of HRM that the strategic
direction is achieved in harmony with the workforce plan of Marks and Spencer.
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