Strategic Human Resource Management

This assignment delves into the crucial field of Strategic Human Resource Management (SHRM) within a global business context. It examines various aspects of SHRM, including its influence on employee engagement, performance, and organizational outcomes. The discussion encompasses key topics such as talent management, high-performance practices, and the impact of diverse workforce dynamics in a globalized world.

Human Resource Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Scope and purpose of HRM in terms of resourcing talent and skill for accomplish of
business objectives.................................................................................................................1
P2 Strength and weakness of different recruitment and selection process.............................3
M1 Assess functions of HRM in order to provide appropriate talent and skills for
accomplishing business objectives.........................................................................................4
M2 Strength and weakness of different recruitment and selection approaches.....................4
D1 Critically evaluate strength and weakness of various recruitment and selection approaches
................................................................................................................................................5
TASK 2............................................................................................................................................5
P3 Benefits of different HRM practices within an organisation for both employer and
employee.................................................................................................................................5
P4 Effectiveness of various HRM practices for raising productivity and profitability..........6
M3 Different methods used in HRM practices.......................................................................8
D2 Critically evaluate applicability of various HRM practices.............................................8
TASK 3............................................................................................................................................8
P5 Importance of employee relation in respect to influencing HRM decision making.........8
P6 Key elements of employee legislations with their impact on decision making..............10
M4 Key aspects of employee relation management and legislation which impacted HRM
decision making....................................................................................................................11
TASK 4..........................................................................................................................................11
P7 Application of HRM practices in work related context..................................................11
M5 Provide a rationale for application of various HRM practices......................................12
CONCLUSION..............................................................................................................................13
REFERENCES................................................................................................................................1

INTRODUCTION
Human resource is an important aspects for business organisation through which
association become able to accomplish all goals and targets effectively (Barney, Ketchen and
Wright, 2011). It is an important function of business to management workforce properly so that
all business objectives get accomplish effectively. This project is based on British
Telecommunication whom are providing better and effective services to their users and founded
in year 1969. Thus, it is essential to maintain appropriate environment at workplace. This
assessment summarise about scope and purpose of HRM in terms of gaining best suited talent
and skill person for fulfil business objectives. There are various key elements will get evaluated
whom effectiveness have to understand by managers properly. There are various internal and
external factors will determine which made impact on decision making process of HR. There are
multiple number of practices get perform by HR manager of a company which need to get
evaluated properly.
TASK 1
P1 Scope and purpose of HRM in terms of resourcing talent and skill for accomplish of business
objectives
Human resource management play an appropriate and effective role in an organisation
with a major objective of making effective workforce planning (Bloom and Van Reenen, 2011).
Resourcing for an organisation is related with recruitment and selection of appropriate
employees in an association so that better decision making get promoted. In British
Telecommunication, HR need to be more specific in their working as their major task is to make
their workforce planning effective and appropriate in nature. A major purpose and function of
HRM in context of BT group are stated as follow (5 Major Functions of Human Resource
Management, 2017): Recruitment and selection: One of a major function or a purpose of HR is to select and
recruit such personnel in an organisation whom have better and appropriate skills and
knowledge to do work. It is consider as one of an essential function of HR manager to
gain such people whom have better and effective skills so that overall business objectives
get accomplish for get sustain into keen competitive world. BT group managers need to
recruit such people in an association whom have better and effective knowledge of
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working which are associated with new technology. This will enable them in order to
perform diverse activities properly. Orientation: One of a major step which have to take by employer of a company is to
provide orientation to their new staff members so that they become able to adjust
themselves at workplace (CHUANG and Liao, 2010). It includes description about about
mission, vision, goals and objectives of a company. HR manager have to make
appropriate and effective relation with all new staff members and provide them
orientation as well so that they become able to understand all policies and procedure of
an association properly and effectively. BT group managers need to provide orientation
programmes to each and every employee of a company so that they get aware about
assign duties which support in accomplishing all goals and objectives properly. Maintain good working condition: One of a major duty which have to fulfil by HR
manager of a company is to provide healthy and good working environment in a
company so that employee lead to like an association as well as become productive in
nature (Daley, 2012). This consent enable in reducing the employee turnover of a
company which support in better and appropriate productivity. BT group managers have
to take this factor in consideration properly by resolving all issues and conflicts between
management and employees as well as same working level associates. This support them
in order to enhance better results and increase their future productivity and growth. Managing employee relation: One of a major statement about an association is that
employees are pillars of an organisation whom always support in better and effective
output for a company. Thus, one of a crucial function of HRM is to maintain good
employee relationship so that best ever results generate. For a successful organisation and
its activities, it is important to manage appropriate employee relationship between
employer and employee. British Telecommunication need to make healthy employee
relationship with all working staff so that best suited services get render to all customers
of a company which improve their experience. Thus, management of employee
relationship with all working staff is another duty of HR manager.
 Training and development: It is one of a indispensable function of human resource
manager of a company. With engagement of employees in training and development
events make them productive in nature by improving their current and future performance
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so that best outcome lead to gain. BT group need to provide effective training and
development session to all employees of a company so that their ability for performing
task get enhance.
P2 Strength and weakness of different recruitment and selection process
Recruitment is define as a searching and gaining the best suited employee for a company
whom have better and appropriate knowledge and skills for performing particular task (Farndale,
Scullion and Sparrow, 2010). It is a duty of HR manager to select only such personnel whom
have better and appropriate skills for filling a particular job vacancy so that business objectives
get accomplish effectively. There are mainly two types of recruitment process are determine
which enable an association to gain appropriate workforce. Both these approaches have several
strength and weakness which need to understand by HR manager of BT group so that best suited
outcome could be gain:
Internal approach: This method will be used by manager of company to promote staff
members to the next level (Gruman and Saks, 2011). It works as a motivation for them and in
addition they will take more interest to accomplish task and activities effectually. Promotion will
be done on the basis of working performance of employees. There are some strengths as well as
weaknesses are associated with this, which is stated as beneath:
Strengths Weaknesses
 It is considered as a cost saving method
which will be used by organisation.
 This sort of methodology assist to
motivate workers of firm which will
improve their working abilities in an
effective manner.
 It helps to save time of superior.
 If manager of firm is utilizing this kind
of method then, they will not able to
use new and unique thoughts into their
business.
 This will demotivate other staff
members who will not getting
promotion. As a result, this will affect
production and profits of entire firm in
a direct or indirect manner.
External approach: This is considered as most effective method because it assists to
bring new people into organisation. They all will have various kinds of creative thoughts or ideas
which aid organisation in improvisation of production as well as profits. If BT is using this
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method then, they will have wide choice to appoint an individual in company. Following are
some strengths and weaknesses in relation to this:
Strengths Weaknesses
 By using this tool, manager will bring
new talent into association which aid
them to produce goods and services in
an innovative manner.
 This will provide opportunities to other
persons as they will apply into firm.
 It will take more time as candidates
who are going to choose by manager
need to give interview.
 This will consume high cost.
M1 Assess functions of HRM in order to provide appropriate talent and skills for accomplishing
business objectives
HRM play an effective role in order to gain better and appropriate talent and skills
personality through which business become able to accomplish all goals and objectives
effectively. Major function of HR manager is to recruit and select such person in an organisation
whom have better knowledge and skills. These appropriate and high knowledge people are
always helpful and potential in order to operate business effectively and accomplish all targets
properly as well. Moreover, for achieving goals and objectives, it is important to provide suitable
training to each individual so that their overall growth and development lead to take place.
M2 Strength and weakness of different recruitment and selection approaches
British Telecommunication recruit and select various individual in an organisation and
thus there are mainly two approaches get evaluated which need to consider by management for
selecting various personnel. The one of the two techniques are internal and external recruitment
and selection method. Both of them have several strength and weakness which need to get
understand by managers for taking beneficial decision:
Basis Internal External
Advantages One of a major advantage is
that it is cost efficient method.
This method support in bring
and gain more and highly
talented workforce.
It support in motivating
employees through internal
This method support in
providing best opportunities to
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promotions. many individuals.
Disadvantages Lack concentrated towards
selection of high and suitable
talent.
It is cost inefficient method
which enhance cost of
selection of suitable talent.
Internal promotions increase
chances of conflicts between
various personnel.
Chances of harming
confidentiality are also more in
nature.
D1 Critically evaluate strength and weakness of various recruitment and selection approaches
According to the..., strength and weakness of various concepts need to understand in an
appropriate manner so that better and suitable results could be gain. It is important to prepare
several strategies and action plan in nature through which business become able to get success
but all such consent need to take place only by determining strength and weakness. Internal and
external approaches of recruitment and selection have evaluate in HRM which need to apply by
managers in an appropriate manner so that better and effective talent people get selected into an
association whom are responsible and have potential to support in accomplishing all goals and
objectives.
TASK 2
P3 Benefits of different HRM practices within an organisation for both employer and employee
Human resource management aids to provide advantages to both superior as well as
subordinates in an effective way (Guest, 2011). This helps to improve production as well as
profits of association which will increase their market share and goodwill at marketplace.
Therefore, there are various kinds of benefits to employer of HRM practices: Healthy environment: It is required for human resource professional to formulate and
apply distinctive sorts of strategies as well as policies into business (Jiang and et. al.,
2012). Along with this, there are many policies which are created by government, needs
to implement in firm. Apart from this, it is needed for superior to provide effective
surrounding to their subordinates as this will help them to enhance their working
performance. As a result, workers will able to accomplish coveted targets within limited
period of time.
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 Helpful in team building: It is must for manager to motivate workforce; therefore, they
will fulfil their work in an effective as well as efficient manner. As people are working in
group; therefore, they will complete entire work within provided period of time. This aids
them to satisfy needs and demands of individuals as per their requirement. As a result,
BT will take benefits from their competitors at marketplace.
 Provide support to evaluate policies of firm: It is required for firm to modify their
strategies as per time passes because it helps to maintain interest of staff members in
enterprise. This will assist them to increase their productivity.
Benefits to employees: Enhance performance of employees: With assistance of many kind of HR practices,
superior will improve working execution of staff members (Kehoe and Wright, 2013).
For above stated aim it is fundamental for manager to provide motivation to them; as a
result, they will complete their task within certain time duration. Needs of employees: Employer of BT needs to determine requirements of workers; thus,
by accomplishing it they will boost their morale. There are some labours who need
training session; so that, it is fundamental for them to provide it effectively as this will
help to complete their work timely.
 Healthy environment: Each and every staff member need best and appropriate
surrounding to do work in organisation (Lengnick-Hall, Beck and Lengnick-Hall, 2011).
This helps them in their retention at premises for longer period of time. As a result, they
will complete their work within provided time span and in addition will use available
resources in sufficient manner. It aids to reduce unwanted cost from working procedure
which leads to enhance revenues.
Henceforth, it has been comprehended that HRM practices are beneficial for both employer and
employee as they will be able to accomplish coveted targets within limited period of time.
Therefore, they can compete their competitors at marketplace.
P4 Effectiveness of various HRM practices for raising productivity and profitability
BT wants to meet needs and desires of clients they can beat their rivals and can maximise
their profits. HR practices of organizations play an important role in business expansion and
acquiring higher market share. Main duty of this actions is creative and better service for
employees so that they can work hard and don't leave association in shorter period of time. By
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this firm can capture attention of several members and enhance quality working of corporation.
This practices are helpful in reducing various unwanted expenditures of firms that will ultimately
increase benefits of firm and diminish price of goods and services offered by company. As a
consequence of this tasks manpower management will be able to maximise return on investment
of corporate house. These behavioural practices enhance knowledge and experience of employee
that will enable worker's hard working. Various HR performances are explained as beneath:
Training and Development: This is a program conducted by seniors of organization for
enhancement of skills and specialization of workforce. These enhanced skills and talents will
further improve performance of workers and that will help in business expansion and continuous
growth of association. This event reduces ideal time blocks wastage of resources. T&D function
mostly done for effective working of junior executives that will enable them to attain
organization's objectives within given time.
Flexible working hours: It is essential for every organization to provide flexible working
hours to manpower so that they can work according to their motivation and this will bring a
healthy and positive working atmosphere and also make strong connection between employers
and its employees.
Recruitment and selection: This is task of appoint right candidate at his bets place in
association so that effective working could be promoted (Soltis and et. al., 2013). It is a
prominent action taken by HR managers to assign task to workers according to their talent and
specializations so that they will get work of their choice and it will create motivation into them
and they will work with more enthusiasm.
Measuring Performance: Monitor performance and evaluate them is also a key
responsibility of manpower personnels. Performance measures is necessary for checking needs
of training and development program so that time to time skill generation events could be
conducted (Ployhart and Moliterno, 2011). Working examination is also mandatory for an firm
to determine who is productive asset and who is unproductive asset and whether unproductive
asset can be converted in profit generation resources by T&D function or they have to be retain
from company.
Motivation Tools: These are techniques that encourages effective working of corporation
and generate loyalty and morale of employees towards their profession and association. This is
general aspect of HR manager that they should be able in enhancing motivational factors of
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workers by which they will be able to motivate their manpower to achieve targets which are
assigned to them in shorter duration of time.
HR practices are inclusion of various tasks and actions that improve overall performance
of association and these are measurement of working quality, motivation of workers, strong bond
amongst manpower and good relation between employees and employers etc.
M3 Different methods used in HRM practices
HR manager of a company have perform various or multiple number of functions with a
clear objective of accomplish targets and objectives and increase profitability of an organisation.
British Telecommunication can use or opt various kinds of methods in HRM practices through
which better and effective practices get encourage. BT can use internal and external recruitment
and selection approach into business so that promotions support in motivating workforce as well
as external factor support in gaining best suited talent as well. Along with this, training and
development involves about on the jib and off the job training method out of which off the job
training is best in order to increase skills and knowledge.
D2 Critically evaluate applicability of various HRM practices
According to the.... there are various HRM practices perform by HR manager of a
company whom are applicable for business for maximise the profitability of business. A HR
manager of BT group perform various activities in an association whom have a specific place in
operating and running for generating profitability. Thus, recruitment and selection is a major
practice of human resource manager of a company. Although, BT group need to select and
approach such individual whom have better knowledge of performing task in order to which
better results and outcome could be gain.
TASK 3
P5 Importance of employee relation in respect to influencing HRM decision making
British telecommunication is a company in which every person share relationship with
his or her fellow workers. Each employees working is human being not a robot so they need to
talk and share their views. Cohesiveness in working with each others helps in better decision
making.
It is important that every employee understand each other and work as a team and put their
efforts for achieving common goals. So some of the importance of employee relations are:-
 Sharing nature among workers:-
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In British telecommunication all the employees working together for common objective which
helps in increasing productivity and reduce cost. In this company,work is divided among
employees according to their specialisation which leads to sound decision making.
 Improved Superior Subordinate relationship:-
In British telecommunication tasks are performed through superior subordinate efforts. Under
this employer assist their subordinate in informal manner so employee easily express their ideas
and problems they facing in tasks. This strategy improved relationship between both of them and
remove all the conflicts . Further,this positive environment enhance team work and increase the
possibility of better decision making.
 Motivation and Loyalty:-
Peaceful and interactive environment increase the motivation level because of teamwork ,reward
policy (Tarique and Schuler, 2010). Every employee in organisation is appreciated on basis of
their performance and efforts they put on achieving their targets on specified time limits. All the
above strategies of company definitely increase motivation factor. Further, company put their
concerns on the retention of skilled worker by providing them salary based incentives which
helps in establishing loyalty factor among working employees.
 Decentralised system:-
This company believed in decentralised system where all the decision are taken by concerning
the opinions of all top,middle and operational level. They emphasis on brainstorming technique
at the time of introducing new product in market. Under this technique every department
gathered at one place and express their view points whether they are relevant or not. The main
objective behind this activity is to evaluate the talent of team which comes in the form of
innovative market strategies, fresh ideas. Sum up of all the process help HRM team in taking
rational decision making.
 Ensure equality:-
HRM team main focus to ensure equality among employees because inequality create
discrimination among employees. British telecommunication HRM team put emphasis on
establishing equitable environment because it increase motivation and remove negativity.
Further, adopting fair salary, reward policy and effective communication help HRM to take
proper decision in time.
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P6 Key elements of employee legislations with their impact on decision making
Sometimes legislations varies from organisation to organization which means law
depends upon number of employees and seldom small enterprises might be exempted from these
regulations (Vörösmarty and et. al., 2010). These are laws which is applicable on company state
wise or nation wise. HRM practices get affected with these rules and regulations. Different laws
that are associated with employees welfare are described as below:
Family and medical leave act, 1993: According to UK Govt. company should provide up
to 12 weeks unpaid leaves to its staff members on medical emergency of himself or his family
members. This must be taken into consideration by HR managers when an employee asking for
medical leave. This increases loyalty of workers towards their occupation.
Minimum Wages and hours act: It is also stated by government of United Kingdom in
The Fair and Labour Standards Act that a worker will do work in 35 to 40 hours in a week and
will only work five days a week. HR team must consider this because if they don't consider it it
will address them to punishment by court.
Health and safety act 1970: Employer must set health and safety measures and conduct
its recruitment and selection program on the basis of it (Wright and McMahan, 2011). If it is not
applied by HR managers so this kind of their behaviour will lead them to imprisonment and
application of various charges. If manpower personnel does not consider this rule this will
maximise recruitment cost to company because employees will not be longer part of association.
Anti-discriminatory act: According to this act company can not deny to hire people on
the basis of their caste, religion, gender, colour, races and their national belongingness. Owners
who are running their business from since 20 weeks and have more than 15 workers in
workplace on daily payroll have to consider this regulation. Otherwise it will minimise
employees morale and also diminish goodwill of company in marketplace. If seniors of
organization does this kind of action this will reduce reputation of them in eyes of its workforce.
These are some essential laws and legislations that is to be consider by HR candidates
while they are conducting their practices. Above stated rules are must be helpful in making
strategies and policies for workers beneficiary. If company does not consider these it will
penalise them and will bring higher cost of recruitment and selection and also reduce morale of
workers towards their profession.
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M4 Key aspects of employee relation management and legislation which impacted HRM
decision making
Employee relation is a major thing for which effective HRM decision making get done. It
is essential for BT group to improve the relationship among employee and employer of an
association through which business become able to manage and modify their practices at the time
of need with effective staff contribution. The key aspect of employee relationship is to maintain
equality at workplace so that each and every individual get motivated towards working. Thus,
this section is helpful in order to which better results could be gain. Along with this, HR manager
need to include all legislation in consideration as well so that whenever any change or judgement
lead to take better working get promoted.
TASK 4
P7 Application of HRM practices in work related context
Human rehouse practices are implemented in the organisation as per the nature and theme
of business. British telecommunication company is a service providing company and HRM
practices would remain associated with recruiting and placing the employees and staff related to
communication fields. There are basic elements need to analyse before implementing HRM
practices. It indicates towards understanding the behaviour and actions of employees of
company, mind set and mentality while working in organisation. Setting short term goals,
assigning goals and objectives for sustainable development, achieve core competence are the
main objectives of HRM practices.
Practices should be objective with work related issues and problems. Best employees
relations, job satisfaction, friendly workplace environment, positive attitude towards task and
projects are the key factors to be keep in mind before implementing HRM practices. Key
elements subject to employee relations, legislations and guidelines related to salaries payment,
managing employees, participation in HRM activities should be considered in entire process.
Effective HRM practices are implemented for maintaining discipline and ethical environment
within the organisation. It indicates towards enhancing capacity of work, improving efficiency
and performance of employees. Power and dignity, compliance policies, standards and rules
related to retaining personal identifiable and specific personal identifiable information should be
maintained in secure database management.
Joseph James
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Human resource Professional
[e-mail]
An innovative HR manager of a company with appropriate skills and knowledge about to deal
with diverse situation. Always comes up with a new idea of invention or innovation so that all
kind of situation get manage.
Core competencies
 Recruitment and retention
 Performance Management Employment Law
Education
 Bachelor of commerce in business management
 Master in human resources Thesis on Coaching and Fundamentals in safety & health training
Experience
 Human resources and payroll manager
Winster Churchill, London
2011-2016
Declaration:
I hereby declare that all the information provided is true and is best of my knowledge.
Date: 5th December
Place:
M5 Provide a rationale for application of various HRM practices
It is important in an association to maintain and perform effective HRM practices so that
business become able to accomplish all goals and targets effectively. HR manager of a company
play an appropriate role in order to which effective employee relation, paying salaries, selecting
best candidate etc. consider as major activities. Thus, it is important for BT group managers to
determine all these essentials properly and apply perfectly into an association for gaining best
results and increase of profit margin as well.
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CONCLUSION
It get concluded from a project that Human resource management play an effective role
in an association through which business become able to gain such workforce who is able to
provide best suited return. HR manager of a company have a signified purpose and scope which
related with providing better work environment, selection and recruitment, training and
development. All these factors enable in order to accomplish all business objectives and targets
properly. There are various key elements are evaluated which related with HR management of a
company also get elaborated in this project for making better results and outcome. There are
several internal and external factors get evaluated in HR which made vast impact on decision
making so it is important for HR manager to frame such things in account in order to which
better decision making get encourage.
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REFERENCES
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