Benefits of HRM Practices for Employer and Employee
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This article discusses the benefits of different HRM practices within an organization for both employers and employees. It focuses on the advantages of training and development, performance appraisal, employee engagement, and more.
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Human Resource Management
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Table of Contents Table of Contents.............................................................................................................................2 INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1. Explainthe purpose and function of HRMapplicableto workforce planning and resourcing an organisation..........................................................................................................3 P2. Explain the strengths and weaknesses of different approaches to recruitment and selection. .....................................................................................................................................................5 TASK 2............................................................................................................................................8 P3. Explain the benefits of different HRM practices within an organisation for both employer and employee..............................................................................................................................8 P4. Evaluate the effectiveness of different HRM practices in terms of raising organisational profit and productivity...............................................................................................................10 TASK 3..........................................................................................................................................11 P5. Analyse the importance of employee relation in respect to influencing HRM decision- making.......................................................................................................................................11 P6 Identify key elements of employment legislation and impact it has upon HRM decision making.......................................................................................................................................13 TASK 4..........................................................................................................................................15 P7. Illustrate the application of HRM practices of in work-related context, using specific examples....................................................................................................................................15 CONCLUSION..............................................................................................................................19 REFERENCES..............................................................................................................................21
INTRODUCTION The personnel in a business setting or in an organisation are regarded and considered as a significant asset in terms of abilities, skills and competencies in relation with running the business and making it a success, these individuals associated with the company are known as human resource and also formally named as workforce(Glendon, Clarke and McKenna, 2016). The human resource management is a practice that undertakes different activities for managing the workforce and employees of a company in order to make them productive enough along with fulfilling the expectations of the organisation. The report is developed on M&S which is a multinational retailer of United Kingdom commonly known as M&S. It were founded in 1884 by Michael Marks and Thomas Spencer and the company is headquartered in England, UK but serves all over the world. The organisation has a very significant employee base which makes it important to hold an appropriate HRM practice and Management staff. The report focuses over the purpose and functions of human resource Management which are applied by organisations in planning and resourcing.Accompanied byitdiverse tacticsof staffing and selection are critically evaluated. Moreover, the next part of the report covers the benefits of numerous HRM practices which are adopted by organisation in relation to both their employees and employer and also the effectiveness it brought to the profit and productivity of the company(Banfield, Kay and Royles, 2018). Furthermore, thesignifanceofworker relation and its influence over the decision making of human resource management are examine also by focusing over different employment legislations which are essential for the company to follow. At the end specific examples are used such as job description and interview notes for showing the application of different HRM practices in work related context. TASK 1 P1. Explain the purpose and function of HRM applicable to workforce planning and resourcing an organisation. Human resource Management is formally notified as HRM, it is the practice which organisation undertakes of recruiting, hiring, deploying and managing the employees and workforce working in the company (Nieves and Segarra-Ciprés, 2015). HRM department of organisations are commonly responsible for creating, putting into effect and overseen policies, governing the people take full responsibility for the people of the company. It is really an
employee management process with an emphasis on personnel’s as an asset to the company and to the success in growth of the business. The HRM ofM&Salso have several different roles, purposes and functions to perform in relation with the company and for the management of the workforce associated with it. The role, function and purposes of HRM M&S are elaborated underneathwhich are applicable to workforce planning and resources in the company (Tharenou, 2015). Role of HRM: Building diverse teams-The diversity in workforce increases the competitiveness of the company. The diverse teams do not share the same point to view and opinions from the very beginning and the HR plays an important role in bringing in the thinking and mentality of different teams. HRM department of M&S is responsible for overseeing the recruitment process for building the diverse teams for the company and it specifically refers to the mixture of different personalities rather than number of women and men in management. Developing and retaining talents-The modern organisations like M&S are significantly dependent upon the quality of their employees and their performances. The company invest a lot of money and time in the development of the workforce for enhancing their abilities and building the competitive advantage (Jennings and Stadler, 2015). Therefore the HRM is responsible for development of employees and their role is to identify the best development opportunities for employees that keep them motivated and loyal towards the organisation allowing them to stay for the longer period in the company. Functions of HRM: The functions of human resource management are classified in three following categories which are mentioned below:Managerial function-Under the managerial functions of HRM of M&S There are several different roles which the department place and areas in which they focus. These managerialfunctionsarehumanresourceplanning,organising,directingand controlling(Reiche and et. al., 2016). Purpose:The sole purpose of managerial function of HRM unit of M&S is to identify the needs of the organisation and fulfil its expectation in relation with the workforce along
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with planning, organising and directing the actual performances of the employees which is in favour of the company and for its long-term objectives.Operativefunction-TheoperativefunctionofHumanresourcestaffoffM&Sis concerned about the development of the workforce and managing them by retaining them for the longer period. Under operative functions the role of the HRM department are recruitmentandselection,jobdesigning,performanceappraisal,trainingand development, wage and salary administration, employee welfare, maintenance, labour relations, personnel research and personnel record (Abdul Malek, Budhwar and Reiche, 2015). Purpose:The purpose of operative function is directly related to employees and different activities of a managing them. Under operator function the HRM Department of M&S works for the benefit of employees and focuses in their direction.Advisory function-The HRM is in export unit which is managing the workforce of the company and which makes them prominent for giving advice on the matters related to the workforce of the organisation(Geissen and et. al., 2015). Therefore the HRM of M&S advice to the top level management and other technical department head in relation with managing and bringing the potentials out of the Employees. Purpose:The sole purpose of advisory function is to run the company smoothly and to make sure that the top level management is working according to the different HRM policies and programmes in order to be safe from any unethical practices and in result from legal charges. P2. Explain the strengths and weaknesses of different approaches to recruitment and selection. Recruitmentis the HRM practice and the process that is related with discovering the resources for attracting suitable candidate for applicant for the company to meet the recruitment requirements of staffing (Mone, London and Mone, 2018). Basically recruitment is a process of creating a pool of table candidates who are interested in the job out of which two are selected by the company. There are two forms of recruitment which can be used by HRM department of M&S that is internal and external. Recruitment Approaches: Job Analysis & Competency Framework
This is a process of gathering information about the content and requirements of human resource in the organisation for respective jobs and to identify the context of the jobs which are needed to be performed. This is recruitment process which is essentials to perform for gaining knowledge and accordingly develop the pool of candidates. Once analysis is done then relevant competency frameworks are developed for conducting efficient actions to acquire staff for the vacant jobs post. Internal Recruitment The internal recruitment process is when the business manager the HR manager is looking within the company by the promoting for transferring experts from one office to another.In simple words internal recruitment is a process when employer refers and show interest in the existing workforce and their expertise for the available post. Strength-The strength of internal recruitment procedure is first it is very cheap M&S position with the help of internal recruitment. Moreover, it is also one of the very quick processes of recruiting staff which help managers to easily find a potential employee for Employees with the company itself in a very limited time period. It is beneficial for employees and employer as the workforce gets motivated and as their similar with the company and the empowerment of M&S it is advantages for the organisation as well (George and et. al., 2016). Weakness-The drawbacks of internal recruitment process is form used to restrict the company for bringing fresh talents and that automatically stops the development of company as well. Along with it shifting staff from one position to another result in another vacant position for which it creates an obligation for HR manager to fill it. External Recruitment The external recruitment process is the second phenomena which is useful for M&S for attracting and creating a pool of best talents. The process of external recruitment takes place when the unit of company need to bring fresh talent and enhance the overall performance. Strength-The purpose of external recruitment is bringing new people to the company who have fresh ideas and current expertise which will automatically bring advantages for the company as better performance is conducted along with improved the actions of the employees (B'far and et. al., 2017).
Weakness-The external recruitment process is very time consuming process where there are a lot of different stages involved in it increasing the complexity of the procedure. Therefore due to increased number of stages and long duration of the process the amount of investment in recruitment process also increases drinking use cost and expenses for the company. Selectionprocess initiated once recruitment is completed and the hustle begins for procuring the best candidate for candidates for the organisation. In selection process the department or the employer chooses the best applicant from the pool that was created by the recruitment process. Selection includes a thorough screening and testing of individuals who have provided that resumes for the job and are interested in working with the organisation (Deery and Jago, 2015). Selection Approaches: Ability Test Thisis a procedure conducted for assessing and individual’s performance for the different work related situations and emergencies. Strength-Conducting ability test helps the HR manager in recognising appropriate personality of the applicant who is taking the test and enables in knowing the capabilities, different skills and competencies required by an individual to hold while working for the specific job role. Weakness-The ability testing process is time consuming there the HRM department first have to conduct the test then the selecting panel will evaluate the test of the respondent and marks according to their scores. This is long and time consuming processes which affects the selection process and makes it very long. Interview It is another method of selection which is most commonly used by employers where an interview in panel ask questions from the applicant in relation with the specific job role for which they have applied and according to their expertise and knowledge.
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Strength-The interview process is considered as one of the most accurate method by the different human resource experts allowing them to actually collect all the relevant data of the interviewee. The respondent are unable to provide any false information as the interviewer and the interviewee is sitting in front of each other and there lies can be court interviewing panel. Weakness-Again the interview process is also very costly as the company have to undertake a lot of expenses and make numerous preparations which consumes use cost and time too. TASK 2 P3. Explain the benefits of different HRM practices within an organisation for both employer and employee. Human resource Management is concerned and focuses with administration of skilled and qualified workforce who is potential enough to perform all the assigned activities and task in the most efficient manner in shoring accomplishment of all goals (Langenwalter, 2019). This is an operational function of HRM and there are several practices which are conducted by the HR staff providing several benefits to the employer and employees. In relation with M&S some of the HRM practices and their benefits for the company and to the workforce are mentioned and elaborated underneath. Training and Development The practice of training and development is there the HRM potentially look for and conduct several sessions and programs for enhancement of skills and knowledge workforce. The sessions and programs are known as training and development sessions. In relation with training and developing better competencies in personnel’sprofessionals are hired by M&S so that the best trainings can be provided to the workforce which helps them in developing potential abilities along with enhancing and updating their existing knowledge(Chadwick, Super and Kwon, 2015). Training and development sessions are helpful for both the workforce and for M&S as both the parties game something out of it. More specific benefits training and development for employer and employee are as follows: Benefits to Employees-In relation with enquiries training and development sessions are beneficial for them as it helps them in improving and improvising their skills, knowledge,
competencies and more importantly experiences based on which ultimately the training sessions contributes in their future career growth. Moreover, it also assist staff in developing their potentials in those respective areas which supports them in exploring and exploiting good opportunities. Benefits to Employer-in context of M&S training and development practice helps the company in improving the productivity and performance is of company as the overall performance is of the staff is improved. As well as it also helps M&S in in joining higher competitive advantage in the market over its rivals. Another benefit to M&S of different training and development sessions conducted for employees is it allows them to develop and maintain skilled knowledgeable workforce in the workplace (Mustak and et. al., 2016). Reward Management Thepracticeofrewardmanagementisbasicallyassociatedandinterlinkedwiththe adoption of such policies that reward the workforce on equitable and fair bases aligning with the values of the company. The reward management practice is concerned with formulation and implementation of numerous strategies and policies that are among towards rewarding people of the company along with creating and efficiently operating a reward structure for the respective organisation.Therewardmanagementpracticeinvolvesfewmonetaryandnon-monetary benefits for M&S and the workforce associated with it. M&S make use of non-monetary rewards for employees in order to provide them development opportunities and the monetary rewards are provided by them to the personnel’s by analysing and evaluating the performances of employee and accordingly providing them monetary benefits. More specific benefit of reward management HRM practices for employer and employee are as follows: BenefitstoEmployees-TheemployeesofM&Sarebenefitedwiththereward management practice as they gets the advantage of getting extra monetary and non- monetary support from company decided their salaries which keeps the motivated and enthusiastic for providing the best service to the company along with keeping them satisfied with the job and the surrounded environment (Kehoe and Tzabbar, 2015). Benefits to Employer-For M&S the benefit of reward management practice is that it helpsthecompanyinenhancingthemoralsofemployeeswhichresultinbetter performances and work productivity. All these result in gaining trust and loyalty of
workforce towards the company which assist in retaining employees for the longer period of time within the company and make use of their expertise for growth and success of the organisation along with bringing competitive advantage as well. P4. Evaluate the effectiveness of different HRM practices in terms of raising organisational profit and productivity. Human resource management as discussed and known is considered one of the most crucial a company undertakes highlighting use contribution in future growth and success of the organisation. The HRM and different HRM practices plays a vital role in managing the workforce within the song and also in keeping them encouraged for accomplishing all the pre- determined organisational objectives (Cronk and et. al., 2019). The HRM practices discussed in the above section in context of M&S are beneficial for the employer and employee. All these HRM practices also bring effectiveness in terms of raising profit standards and productivity of entity as well.The effectiveness of above discussed HRM practices in relation with profits and productivity of company are elaborated below: Training and Development Training and development refers to the learning and enhancement of competencies which is provided by the company to the Employees with the sole motive of increasing their skills and knowledge which enables them to perform their respective job roles and duties in the most appropriateandthemostefficientmanner.Itisalsoverysignificantthattrainingand development is one of the most crucial and complicated HRM practices which helps in enhancing the potential of employees ensuring their productivity. In M&S on the job trainings and off the job trainings processes are used in order to provide the best opportunity for individuals to improve their abilities and experiences that helps in attaining the objectives of M&S. Therefore, the competencies of personnel’s are increased and enhanced with the help of training programs which results in improved performance is and that automatically results in increasing profits for the company as the performances are on the highest level and the productivity of the entity is also raised (McPhee, 2015). Reward Management Reward management is another HRM practices which is utilised by organisations for motivating and keeping the staff encouraged enough to make them work with their outermost efficiencies for accomplishing and fulfilling the predetermined goals of the company. the
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motivationlevelofworkforceanddifferentindividualsisdirectlyrelatedwiththeir performances and if employee encouragement is improved then they perform with their utmost potentials and in the most efficient manner. Therefore in M&S the HRM department provides monetary and non-monetary rewards to employees which motivates and encourage them in enhancing their performance level as well. High encouragement level of employees ensures their engagement in the task and activities assigned to them resulting in better productivity and profitability of the company. Reward management HRM practice proven to be very beneficial for M&S in relation with raising their productivity standards as it hardly contributes in promoting healthy and most efficient work culture within the entity. TASK 3 P5. Analyse the importance of employee relation in respect to influencing HRM decision- making. Employee relations It refers to the process of organizations efforts and initiative to manage and maintain the relations of the employers and the employees. In this managers of the company effortlessly work on maintain the relations of the employees so that the workers will work with their full potential and gives the best results to the task and within a specified time. In this Human resource manager can provide the innovative ideas and solutions to solve the problems between the employees and the management so that discipline within the firm can be properly managed and workers will satisfied with their jobs and their working environment. In Marks & Spenser human resource manager can maintain the employee and employer relations to boost the morale of working and due to these staff members gives the appropriate results and it also enhances the performance of individual working and improves the system of the management(Noe and et. al., 2015). Importance of employee relations Decision making in HRM is highly influenced by the employee relations. In this human resource manager can consider employee relation on top to properly planning the reaching the targets without facing any conflicts. In the background of Marks & Spenser, for human resource manager it is easy to take decision and implement in an effective way by maintaining the relations between the staff members and the top level managers. It helps in capturing the new opportunities that helps in earning high market growth and longer sustainability in the firm.
Some of the benefits of the employee relations that influence decisions making can be shown below(Bratton and Gold, 2017). Increasing communication- The major benefits of the employee relations is showing the effective communication between the staff members due to this important information can be circulated in an effective way that gives the productive results to the organization. In case of Marks & Spenser the human resource manager making decisions are highly influenced by the good relations in the members of the company because it maintains the internal processes in a smooth way that helps the manager to focus on other issues and opportunitiesandmakefocusontakingdecisionsregardingachievingthe targets(Sparrow, Brewster and Chung, 2016). Employee satisfaction- The major benefit of the worker relation is the employee engagement in their work. It is only possible due to effective relation between the staff members if they are not suitable connected with other than they will not satisfy with the work and the working environment. To enhance the level of employee satisfaction human resource manager of a Marks & Spenser can analyse and make more preference to satisfyingtheneedsoftheemployeesbyprovidingthemhealthyandfriendly environment at the working place so that everyone connected one another and this helps the manager to take the decision in a positive way. In this every member of the firm can have the right to participate in decision making process where they give innovative ideas for achieving the targets.Positive decision making helps in reaching the goals in a specified time and in an efficient way(Kanki, 2019). Employee empowerment- It refers to that in which manager can give the responsibility to the employee to take decisions regarding specific goals. In case of Marks & Spenser human resource manager can give the right to their workers to feel them secured and part of the organisation. In this they give the right to take decisions on the tactical and operational level which does not any expert advice so that it can encourage the employees for effective working and due to this positive impact on the decision making.This is possible because of good employee relations and due to this employee turnover will be reduce and it will enhancing the profits.
Improved organisational culture- Good employees relations helps in making the higher profitabilityandlongersustainabilitytoacompany.itwillencouragesthegood communication and this will maintains and enhance the value of the organisational culture.In case of Marks & Spenser, it helps in influencing the decision making in an appropriate way.This will boost the morale of the business and its profitability(Manda and Wood, 2016). P6 Identify key elements of employment legislation and impact it has upon HRM decision making Employment legislation It refers to all the legal laws and responsibilities that accompany can take that may include the labour relations, workers compensations, wages and hours of work, rights of a human, health and safety of employees. The main aim of making and following the employment laws is to save the workers from the wrong doing in the working place. This law involves the discrimination, minimum wages and the workplace safety laws and it was imposed by the government. These laws may impact the decision making of the human resource management(Mao, and et. al., 2016). Elements of employment legislation and its impact on HRM decisions making There is different employment legislation in context of Marks & Spenser that will emphasis grate impact on the decision making of the human resource management. Properly use of this laws helps in taking the effective decisions that can be shown below(Kanki,Anca and Chidester, 2019). Maternity and parental leave regulation act– This law is related to the employee welfare especially for the women’s so that they parallel manage their personal and professional life in the country like UK that shows the busy country. In this manger of a Marks & Spenser can give the right to take a leave for playing the role related to parents towards their children. This shows the very effective results as it helps in increasing the performance of employees so that task can be achieved within a time. It also motivates and encourages for give their best towards the company and they will satisfy with their job position also. It will positively impact the decisions making of the HRM because of smooth functioning of work. But at the same time it will negatively affect the other employees as they feel insecure and this will arise conflicts due to this HR manager
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cannot focus on taking effective decision related to enhancing the profits and revenues of the company(Bailey and et. al., 2018).In this manager of M&S can provide leverage to their female employees so that they can enjoy their parental vacation and this helps in improving the performance. It helps in positive impact on the decision making because HR manager can clearly focus on taking decisions for completing the task. Safety laws- It refers to the employment law that is taken by the company for the safety of the employees and their regarding to their health. In this human resource manager of a Marks & Spenser can properly focus on the employee’s safety and their health in the working place. This will positively impact the decision making as they help and encourage the employees for working effectively due to this manager can focus on the taking decisions. But at the same time it will negatively affect the decisions as it involves thehugeamountofcostduetothisfinancialresourceofthecompanymay affected(Wilton, 2016).For safety of employees manager of M&S, can provide health insurance for their safety and also focus on providing healthy environment so that they work safely and effectively this will help in earning more profits and also satisfy the employees so that manager can focus on other essential task for longer sustainability. Employee relation act- It is an important act and law that is follow by the manager of the Marks and Spenser for the betterment of the company as it helps in maintaining the culture and decorum within the working place. In these employees that create the misbehaviour and abusive words within the working area they get punished and hardly removed from the organisation. This will positively impact the decision making of the human resource manager. It also helps in removing the unhealthy competition between the staff members and improves the employee’s relations. This will helps in taking the effective decisions regarding to solve the problems. Positive relation of the human resource manger can make the organisation culture effective and it will helps in longer sustainability of the company(Jabbour and de Sousa Jabbour, 2016).
TASK 4 P7. Illustrate the application of HRM practices of in work-related context, using specific examples. JOB DESCRIPTION JOB DESCRIPTION Job role:Marketing Manager Functional Unit:Marketing department Job summary-Amarketing directorjob roles is very crucial and critical responsible for several actives in relation with enhancing the awareness in public about the offering of company to conducting market research along with enhancing the brand image of company. These roles and responsibilities of marketing manager are important but complicated and time consuming. Duties and Responsibilities Analysing and understanding of market Conducting market research Performing sales and purchase actions Provide support and developing strategies for company original and unique supervising thesocial accounts and platforms of entity Preparing and monitoring the budget for marketing Gaining knowledge and implementing it in the company Raising sales standards and reducing cost of entity Complying with all laws and regulation Developing new promotional strategies Effective applications of all plans Qualification and Skills Master and Bachelor degree respective field Group maintaining skills Good communication and management skills
Fluency in speech and speaks English Analytical skills Techno friendly Works ethically Cooperative and supportive nature PERSON SPECIFICATION PERSON SPECIFICATION Job Title:Marketing Manager Department:Marketing AttributesEssentialsDesirable Core CompetenciesEntrepreneurial instinctsandcommercial knowledge. Excellent verbal and written communication. Customer-centred Drivetoworkover multi-channels,totestand learn to improve impacts. Collaborative working and Problem solving abilities. Good communication and managementabilitiesas well. Experience4+ years in marketing rolewithexperience ofmanagingbrand image and projects. Responsiblefor Budget and campaign planning. Experience in professional and qualifying bodies. KnowledgeOrganisationalMarketing application of
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strategy. Amixtureof marketing techniques includingdirect, digitalandsocial marketing. data. INTERVIEW NOTES: Q1.Tell us about the initiation of your career. Q2.What makes you passionate and motivates you about the job or a marketing manager? Q3.How your personal and professional skillset have grown overtime and with past experience? Q4.Howdoyoulearnaboutthevacantpositionofamarketingmanagerinour organisation? Q5.What knowledge you have about our company and what new and creative you can to it specifically in marketing area? Q6.What are the most crucial but important Human Resource Management function and practices? List any three of both. Q7.In your opinion and words what is the definition of marketing and its objectives? Also what marketing aims and expectations of us should be in future in your point of view? Q8.Tell us about some of your core strengths in marketing in relation with skills and knowledge? Q9.Why marketing is important for the organisation like ours? Q10.Last Question why are leaving your current company and your current position? JOB OFFERE LETTER: JOB OFFERE LETTER Marks & Spencer Group Plc. England, United Kingdom June 2, 2020
Mr ABC, Human Resource Representative We aredelighted torecommend youa position ofMarketing ManageratMarks & Spencer Group Plc.This is a full time job position in which 6 days working are included for work within a week.Your initial salary will be$65,000. As a full time employee, you will be entitled to company's benefit package and all thekey attributesof employmentoffer and promote ofour employees are outlined in the enclosed document. If you have any questions regarding the employment policies and procedures, please do not vacillate tocontact us oncell phonenumber +0123456789 Sincerely, Mr XYZ Human Resource Manage Marks & Spencer Group Plc.
RATIONALES FOR SELECTION: The HR department of Marks & Spencer have made use of several documents and tools for recruiting and selecting appropriate candidate for the company and the job role of marketing manager. The job description is provided for rendering information to potential candidates and issued a person specification for particular skill requirements and experience needed. Once candidates are informed and attracted the interview process is conducted for selecting gaining knowledge about the efficiency and skills of the respondent. At the end confirmed applicants are provided a job offer letter inviting them and congratulating them about their selection. CONCLUSION As per the above discussion in the report it has been concluded that human resource management for HRM is a crucial practice which is undertaken by the organisation and that is concerned with workforce planning and resourcing within the company. It includes several practices in relation with management of the staff recruitment, selection, orientation, induction, performance management, reward and recognition, compensation, training and development, succession planning etc. All the different practices and activities that are conducted by the HRM department supports the company in improving the motivation level of employees and encourage them in positive direction for accomplishing all organisational goals and objectives. Moreover, there are to specific recruitment approaches that is internal and external which helps in hiring skilled workforce within the company and developing a diverse workforce. Furthermore, where us HRM practices are also conducted which are efficient and effective enough for both the employer and employeeand also for improving the productivity and profitabilityof the company. The concepts of employees relation and different employee legislations also imposes potential influence over the decision making of HR department and therefore it is very significant that the HRM practices and the HRM of a particular organisation is very essential for smooth running and providing healthy workplace and condition to the employees and people of the company.
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