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Human Resource Management Assignment | Marks & Spencer (M&S)

   

Added on  2021-01-03

20 Pages6459 Words395 Views
FinanceProfessional DevelopmentDesign and CreativityData Science and Big DataPsychology
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HUMAN RESOURCEMANAGEMENT
Human Resource Management Assignment | Marks & Spencer (M&S)_1

TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Functionality and purpose of HRM.......................................................................................1P2: Evaluation of Strength and weakness of various approaches used for recruitment andselection for Marks & Spencer....................................................................................................4Effectiveness and benefits of HRM Practices.............................................................................6LO 3.................................................................................................................................................8P5. Analysis of Employee relations............................................................................................8P6. Impact of Employment legislation........................................................................................9LO 4...............................................................................................................................................11P7. Application of HRM practices............................................................................................11RECOMMENDATIONS...............................................................................................................16CONCLUSION..............................................................................................................................16REFERENCES..............................................................................................................................17
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INTRODUCTIONHuman resources are defined as the personnels who are working within the organisations.These assets are very crucial because the entire operational activities depends upon the efficiencyand skills of human resources. For ensuring the success of organisations it is critical that humanresource management (HRM) strategies are effectively integrated in company. The unskilledemployees can lead to difficulties in achieving business goals. The employment legislation isalso an important part of the HRM practices (Stone and Stone, 2013). The report will discuss the purpose of implementing HRM in organisations. It will alsodescribe the functionality of HRM and role of recruitment and selection process in meeting thebusiness needs. The document will also explain the elements of HRM and their impact onperformance of organisation. It will discuss the case study of Marks & Spencer (M&S) that howcompany apply these management practices in its functions. M&S is well known multinationalretailer which provides services in retail segment. The quality services and performance ofcompany has drawn the attention of different consumers as well as competitors of company. Thestudy will also evaluate the organisational and external factors which can affect the decisions andpractices of human resources. TASK 1 P1 Functionality and purpose of HRM The key objective and purpose of HRM is to organize and coordinate people so that theycan be effective to achieve the business goals of company. Apart from providing resources tocompany for achieving goals HRM also aims at providing job satisfaction to its employees sothat skilled people can be retained as a part of the organisation (Arulrajah, Opatha andNawaratne, 2015). The HR professionals of M&S assume that relationship with the human assetsof company is essential for the growth of organisation. Purpose of HRM: The purpose of human resource management practice is to fulfil the needs oforganisation and its employees by focusing on various technology, processes and people withinthe internal environment of company. These practices aims at providing necessary organisationalresources so that human assets of the company can manage accomplish their business activitieseffectively. 1
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Functions of HRM: The key functions performed by the HR department of M&S for managingits resources and workforce are as follows: Functions related to workforce planning: Human assets are the key components of any organisational structure. Without efficientmanagement of these resources the success of business is always at risk. Thus the HR departmentof the organisation develop strategies and plans to prepare a workforce which is capable enoughto achieve business goals. If organisational workforce is not controlled or managed then therewill be increased risk of failure in business (5 Major functions of human resource management,2017). For instance HRM of M&S follows strict recruitment criteria so that their skills can beused for the benefits of company. Similarly for creating an excellent workforce HRM performsseveral operations such as providing trainings and creating efficient work culture. Thesefunctions are described in detailed as below: Selection and recruitment: Human assets are integral part of the company. HR department ofthe organisation aims at hiring talented employees so that they can effectively perform therequired business activities (Wang, Chiang and Tung, 2012). The lack of skills in employees canbe harmful for the performance and brand value of M&S. Thus, HRM ensures that duringrecruitment process due care is maintained. Organising training and development programs: The newly recruited employees are not awareof the organisational culture of M&S. Hence, HRM conducts induction and training programs sothat employees can adjust themselves as per the requirements of company. If there is need ofskill development sessions which can enhance the growth and performance of company thenHRM can also organise such development and training sessions. Management of good employee relations: The behaviour of the employees greatly affects thesuccess of company. For this purpose HRM of M&S assures that its human assets are alwayscomfortable and satisfy with the policies and procedures of company. It not only improves theirperformance but also help organisation to retain skilled employees. HRM uses variousmotivational techniques, compensatory benefits and advantages so that employees can build aprofessional as well as emotional relation with the company (Kaner and et.al., 2013). The goodemployee relations can deliver company high quality services and new levels of achievements. 2
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