HRM Impact on Organisational Success and Ethics

HRM IMPACT ON
ORGANISATIONAL
SUCCESS AND ETHICS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
LO1. Roles and Responsibilities of HRM in Hospitality and Tourism Business.......................3
1.a Impact on the Organisation and Personal success.................................................................5
LO2. Recent changes in relation to ethical treatment of the employees.....................................6
2.a Cost/Benefits of working ethically........................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Human resource is the main component of an organisation. The human capabilities are
used to develop the strategies and to perform different business functions that leads the
organisation to grow and become successful. Good practice of management of the human
resource helps in the satisfaction of the employees that increase in the enthusiasm of the
employee to work hard (Stewart and Brown, 2019). This practice to manage human resource
within the organisation is known as Human Resource Management. At the end the HRM is the
technique that allows the optimum utilization of the organisations employees with taking care of
the employees needs. Recent practices in most of the organisations shows that human resources
are viewed as an investment. While some of the organisations believes that human resources are
cost. The HRM helps in the increase contribution of the employees by providing appraisal.
Thus , HRM plays an important role in the management of the organisations as it helps in taking
strategic decisions (Greer, 2021). In this report the roles and responsibilities of the Human
resource manager in the hospitality and tourism business; along with the impact on the
organisations and personal success are explained. Further, recent changes in relation to ethical
treatment with cost and benefits of the ethical working are outlined.
MAIN BODY
LO1. Roles and Responsibilities of HRM in Hospitality and Tourism Business
Hospitality and tourism business consists of the services offered by the hotels, resorts,
restaurants, lodgings and like businesses. It offers services related to travel, leisure, food, tourism
, membership clubs, etc. The employees that are connected to these businesses are the human
resource that provide these services. Management of the human resource is important as the
performance of these business depends upon the quality of services they serve to its customers.
The staff that interact with the customers play an important role in proving the satisfaction and a
sense of familiarity. Human resource Management is an important function of any organisation.
The function consist of recruitment and selection, human resource planning, training of the
employees, development, job analysis, performance appraisal, employee welfare, Compensation
and many more (Banfield and et.al, 2018). The functions are performed by the human resource
manager and the staff.
Recruitment and selection