Importance of Employee Relations in HRM Decision Making

This document discusses the importance of employee relations in influencing HRM decision making. It highlights the role of employee relations in maintaining good working conditions and improving employee morale. It also explores the key elements of employment legislation and their influence on HRM decision making. The document focuses on the case of TESCO, a British multinational supermarket store.

Human Resource

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1. Purpose and functions of HRM.............................................................................................3
P2. Strengths and weaknesses of different approaches to recruitment and selection.................4
TASK 2............................................................................................................................................6
P3. Benefits of different HRM practices for both employee and employer................................6
P4. Effectiveness of different HRM practices in relation of raising organisational profit and
productivity.................................................................................................................................7
TASK 3............................................................................................................................................8
P5. Importance of employee relations in terms of influencing HRM decision making..............8
P6. Key elements of employment legislation and its influence on HRM decision making........9
TASK 4..........................................................................................................................................10
P7. Application of HRM practices using specific examples.....................................................10
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource management is the essential managerial concept that tends to focus on
effective recruitment, selection, induction, performance appraisal and many more and also
comply with several labour laws. In this, the department itself is responsible for effective
development and overseeing the prominent policies which tends to govern workforce and also
helpful in effective development of relationship among them (Azari, Ozger and Cavdar, 2019). It
leads to depict he prominent objectives including the societal which undertake human and social
needs, organisational consider offer effective training and recruitment of employees and personal
depicts the effective opportunity for career development and maintain employee satisfaction. To
carry forward the study, TESCO is considered which is the British multinational supermarket
store situated in England, UK and also become the third largest retailer in world. For this, the
report tends to cover several functions and purpose of HRM and also depict effective practices to
increase profitability and productivity. For this, it also leads to depict the significance of
employee relations and prominent elements of employee legislations that impact the decision
making of HR manager.
TASK 1
P1. Purpose and functions of HRM
HRM is the combination of three basic elements which include human that represent the
prominent skilled manpower, resources represent inadequacy of availability and lastly
management depict the effective use of limited amount of resources.
Purpose of HRM
 The prominent purpose is to ensure the effective working of manpower in company and
also tends to identify that no single post is vacant in the company. Along with this, they also tens to perform prominent roles regarding the effective
consultant in company and also tends to resolve significant conflicts within stipulated
period of time and also tends to carry prominent activities of company in smooth way.
Best fit vs Best practice
Best Fit Best Practice
This approach is also termed as contingency This practices depicts prominent bundles of

model and also assert that there is no universal
way of doing other things that might get
unsuccessful within the organisation. This
approach is quite effective in terms of opting
prominent policies to match with ideal
practices of business objectives.
HR activities that effectively support the
prominent enhancement for the organisational
performance in terms of reaching for
competitive advantage considering the size and
location of company.
Functions of HRM Workforce planning: It is the prominent function of HR manager in terms of determining
and forecasting the effective plans for manpower considering the supply and demand of
employees which is helpful in terms of identifying the any deviation. It also tends to
overlook and examine the effective talent in the company in terms of ensuring that
organisation has prominent manpower with effective skills for prominent job (Collings,
Mellahi and Cascio, 2019). In terms of TESCO, it is the effective process which is
helpful in regard of managing individuals of company by identifying their competencies
and skills.
 Employee relations: It is the basic function of HR department in terms of maintaining the
prominent relationship as it is useful in terms of improving the overall performance of
employees that leads to boost morale of workforce. Along with this, it is the
responsibility of HR manager to maintain terms in company and employees as well (El-
Kassar and Singh, 2019). In context of TESCO, they tends to develop and maintain
prominent relation with their employees by suitably sharing their issues and also offer
solutions to them. Hence, employee relations should maintain suitable terms with
employees considering healthy working conditions.
P2. Strengths and weaknesses of different approaches to recruitment and selection
Recruitment: It is the essential process which is helpful in recruiting new and skilled employees
in the company. It also tends to undertake effective selection and attraction of candidates in
terms of performing particular job role for company (Khalik, Asbar and Elihami, 2020). The HR
manager of TESCO perform it to recruit skilled and competent candidates to perform prominent
roles and responsibilities.
Approaches:

Internal: It depict the process which is helpful in hiring efficient candidate at the vacant job post
and it also has two significant methods: Promotion: It depict the activity considering the progress of employees and they also
tends to promote other post by identifying the effective skills and competences of
employees. Moreover, manpower also promoted under the company from lower post to
higher post. Transfer: It is the effective process of employees which are transferred from one place to
another and somehow at the same post or higher level post.
External: In this, candidates are hired from the external side of company. For this, employees
are hired on the basis of their experience and knowledge and its few methods are discussed as: Advertisement: It is the most popular way which is helpful in recruiting candidates from
the external side of company (Williams and Hunn, 2019). As per this method, the
prominent details are offered to individuals considering the particular job role with the
help of newspaper, television and so on. Campus recruitment: It is reliable in terms of recruiting new candidates which are newly
hired and also has unique mindset and they are hired from colleges, educational entity
and many more.
Strengths Weaknesses
 In this, recruitment is low budget and
rapid to hire candidates for the vacant
job post.
 It is helpful in terms of getting new and
skilled candidates within an
organisation.
 Due to internal method of recruitment,
company does not get new and talented
candidates within an organisation
(Berman and et. al., 2019).
 Moreover, it is quite expensive because
of promotional and advertisement price
factor.
Selection: This process tends to undertake proper screening, short-listing, scrutinising of
candidates as it is essential to identify the qualifications and knowledge of candidates.
Approaches:

 Online screening: It is the process in which prominent applications are used considering
the job with the help of official website, emails and selection and it is depend on the
screening. Interview is the process in which candidates are hired on the grounds of few questions
which is organised as face to face round. Ability and aptitude test is helpful to identify the critical knowledge and ability of
candidates in terms of getting skilled manpower (Chelladurai and Kerwin, 2018).
Strengths Weaknesses
 Online tests are considerable by various
organisations in terms of getting
maximum score in easy way.
 Interviews are useful in terms of
identifying the actual personality of
candidates by analysing them.
 Due to online test, various candidates
get nervous as many questions are
complex and tough.
 Interviews are quite time consuming
and lengthy process.
TASK 2
P3. Benefits of different HRM practices for both employee and employer
Training and development: It is undertaken as the procedure which is helpful to enhance
the overall performance of employees, skills and knowledge as due to this, employees tends to
perform effectively and enhance the overall productivity of company. This process is helpful to
encourage workforce (Stewart and Brown, 2019). In terms of TESCO, on the job training is
helpful which is helpful by them to encourage their workforce and due to this, employees feel
more confident. Benefits of employees: It is beneficial of workforce because due to this, workforce get
prominent chance to get advanced and also make their employees more confident
regarding the working factor.
 Benefits of employers: It is effective for employers as due to this, they get suitable and
efficient candidates in terms of performing effectively without any sort of guidance and
support that leads to save time.

Recruitment and selection: It tends to attract huge pool of candidates towards the
company considering the effective knowledge and competencies to perform prominent job role.
Moreover, by undertaking various ways to recruit employees in company considering internal
and external method for which employees tends to post the job form with the help of various
sources of company (Vivares-Vergara, Sarache-Castro and Naranjo-Valencia, 2016). In terms of
TESCO, external recruitment is effective because by this company get skilled and efficient
candidates and also prepare effective questionnaire to shortlist candidates. For this, few benefits
are mentioned as: Benefits of employees: To recruit effective candidates in TESCO, employees tends to
feel quite good as TESCO is large company which is beneficial for employees to work in
branded company. In addition to this, employees tends to develop their career and overall
performance at the time of working in an organisation (Guest, 2017).
 Benefits to employers: Moreover, various interviews are innovative techniques are used
for prominent hiring of employees considering more enthusiastic and energetic manner
by which they can learn something innovative and also tends to maintain prominent
culture in company.
P4. Effectiveness of different HRM practices in relation of raising organisational profit and
productivity
HRM practices undertake several types of features which are helpful in terms of
improving overall performance and productivity of company which is mentioned as: Increasing organisational productivity: Hiring talented candidates are helpful in terms
of improving the worth of company as it tends to satisfy the needs of candidates in an
effective way. Moreover, HRM practices are identified that both are helpful in
considering the terms and conditions which is useful in instructing and inspiring them
(Shen and Benson, 2016). Moreover, training and development of candidates is helpful to
enhance the confidence level of workforce that leads to enhance productivity for effective
functioning.
 Increasing organisational profitability: It is undertaken as the essential factor which is
helpful in describing the enhancement in profitability and sales that depends on the
company as they tends to hire prominent candidates which is capable enough in terms of
achieving expected outcomes and objectives. Additionally, enhancement is profitability

relies on effective training and development of workforce which is useful in enhancing
the overall efficiency regarding the accomplishment of expected goals and objectives. In
terms of TESCO, they tends to offer prominent training and development programmes to
their employees which is helpful for company and their employees.
Therefore, it is identified that company is capable enough in terms of developing
effective tools and tactics considering their employees. It is helpful in terms of accomplishing
prominent goals and suitable targets. It is also reliable for company which is quite competent in
terms of giving suitable competition to their competitors.
TASK 3
P5. Importance of employee relations in terms of influencing HRM decision making
Employee relations plays an important role in terms of increasing the morale of
employees and also tend to maintain good working conditions in company. In simple words, it is
identified that it is an effort which generate from the side of employers in terms of developing
and maintaining healthy terms to employees. Moreover, in terms of developing positive terms,
employers tends to develop suitable hope in terms of retaining talented employees within an
organisation and by this, thy can effectively get involvement of employees (Namazie and
Pahlavnejad, 2016). In terms of TESCO, it is the duty of managers to develop healthy terms
with their employees which is useful to improve their effectiveness and efficiency at the
workplace. Moreover, in various organisations, employee relations plays an important role
regarding the effective development and success of company as it leads to reduce conflicts, make
them efficient and confident. For this, effective importance of employee relations are mentioned
as:  Elimination of conflicts: In terms of eliminating conflicts in company, employee relation
plays an essential role as by this, tends to perform with full efficiency in an effective way
with suitable coordination and collaboration (Angrave and et. al., 2016). Due to this, it
leads to improve the possibility of increasing conflicts and confusion that eliminate to
zero. Furthermore, by enhancing the effective relationship with management and
employees, TESCO tends to resolve conflicts that impact the decision making of HRM.
Besides this, the HRM manager of respective company leads to make tactics and

strategies in terms of having prominent terms and suitable relations with employees that
leads to clarify for the suitable elimination for the conflicts and confusion.
 Enhancing engagement level: It becomes the duty of HR manager to consider that the
prominent activities and actions of their employees within the company. For this,
effective actions are taking by prominently organising various events in which workforce
collect things at one place for suitable interaction with each other (DeCenzo, Robbins
and Verhulst, 2016). Along with this, it is helpful to enhance their motivation factor of
employees and their prominent terms with their subordinates. In terms of TESCO, their
managerial team tends to get motivate their manpower in terms of engaging their
activities of company that result in effective contribution for the success and growth of
business. Along with this, effective involvement of employees is essential that tends to
enhance relationship with concerning workforce.
P6. Key elements of employment legislation and its influence on HRM decision making
Employee legislations are useful in terms of deciding the prominent standards that are
related with effective circumstances and it is also concerned with suitable development of
employees. Moreover, employee legislations are quite impactful in terms of taking decisions for
the human resource as company is quite accountable for execution of laws that are concerned
with company. In relation with TESCO, they tends to execute prominent laws in terms of
developing prominent collaboration and coordination with employees which are discussed as
underneath: Health and safety act: As per this factor, safety and health of employees is essential
which is the basic focus of HR manager that leads to cover several legislations
considering the health factors at the workplace. For this, the objective of this activity is to
ensure the suitable implementation of prominent compliances which is related with health
and safety of manpower. Along with this, prominent duties are essential considering the
wording and commitment of employers that leads to develop suitable discussion
undertaking the safety measures of workforce (Marchington and et. al., 2016). In terms of
TESCO, their HR manager tends to offer prominent facilities which is related with health
and safety of workers and for any other injury, they tends to set prominent standards
including compensate and prominent amount after the injury of an individual and their

considering standards which is useful for them. Therefore, organisation tends to take
effective responsibilities to their employees as they are valuable for them.
 Equality act: As per this act, no company tends to make suitable discrimination among
their employees on the grounds of caste, sex, gender and many more which is the
effective activity and also developed in terms of preventing employees from any kind of
discrimination with an organisation (Collings, Mellahi and Cascio, 2019). It also leads to
depict that every worker has the right in terms of getting equal pay on the grounds of
their position which they get within the company. Moreover, TESCO has suitable amount
of workforce by which they deal at the international level and due to this, they need to
hire several employees who belongs from various nations. Along with this, HR manager
of TESCO tends to decide for suitable development of standards that are beneficial for
employees in terms of eliminating discrimination among them by setting effective
standards for concerning post which is not relies on the age, gender, caste and so on.
TASK 4
P7. Application of HRM practices using specific examples
It is identified that TESCO has suitable vacant job post for the marketing manager and
the prominent needs are mentioned as:
JOB DESCRIPTION
Job Title: Marketing Manager
Department: Marketing Department
Job Summary: To perform the role of marketing manager, candidate need to conduct effective
market research in terms of increasing knowledge for their needs of customers and also tends to
develop prominent market campaign for company. TESCO, is the large organisation that
effectively believe that customers are essential from any sort of factor and for this, marketing
manager tends to have effective factors in terms of reaching towards the large number of
customers by suitably using promotional techniques.
Duties and responsibilities:
 Organise market research
 Develop effective marketing strategies and plans

 Managing effective social media accounts of TESCO Make sure suitable advertisement of brand
Qualification and skills:
 Masters in marketing field
 Team development skills
 Cooperative, talented and unique with mind
 Must have problem solving and conflict resolution skills
PERSON SPECIFICATION
Job Title: Marketing Manager
Department: Marketing
Attributes Essentials Desirable
Core Competencies Effective critical and
analytical abilities.
Suitable interpersonal and
communication skills.
Team leading and effective
leadership.
Problem solving and conflict
management capabilities.
Experience Minimum 2 years of
experience in marketing
field.
Knowledge regarding
international marketing
deals.
Effective working experience in
marketing field.
Knowledge Effectively tackle social and
digital marketing with the
-

help of promotional tools and
techniques.
Preparatory notes of interview
Interview is essential to identify the prominent personality and attitude of candidates and
it is also performed by HR team in terms of effectively selecting candidates for them. Moreover,
the HR manager of TESCO need to develop suitable questions to organise interview with the
objective of hiring marketing manager and few questions are as follows:
 What are the techniques which are used in measuring the quality of work and steps which
you use to make sure the desired quality?
 What makes you passionate about this work?
 How did you learn regarding the open position? Describe your previous roles and responsibilities as a marketing manager?
OFFER LETTER
TESCO Plc,
November 10th, 2020
PQR
Dear PQR,
We are glad to inform you that you are selected for the post of marketing manager at TESCO
plc. It is the full time job for 5 days in a week with attractive salary and additional package
which is offered to the full time employees.
We are excited for your positive response and for any query contact us. Contact details are
available on the official website.
Sincerely,
Mr, PQR
HR manager
TESCO Plc.
Curriculum Vitae
PQR

Marketing Manager
Mail id: [e-mail]
Contact Number: 291269265
About me: Seeking to work for the versatile marketing professional with effective experience in
same area. Moreover, it tends to deliver suitable performance and services to company
regarding the accomplishment of the objectives of company.
Experience:
 Marketing manager at Cranswick Ltd.
 Evaluate the prominent data for offering suitable results. Develop and manager effective marketing team by implementing effective plans.
Skills:
 Unique and creative
 Interpersonal skills
 Effective learning and problem solving skills.
CONCLUSION
By considering the above discussion, it is identified that HR department is important
within the company in terms of managing their functions and also tends to undertake several
functions which are performed by the HR manager considering the performance appraisal,
training and development, recruitment and so on. Additionally, it also undertake prominent
strengths and weaknesses which is mentioned for effective recruitment and selection undertaking
effective approaches and also tends to discuss advantages and suitable HRM practices that are
helpful in terms of enhancing the profitability and productivity of company. For this, effective
employee relation is essential as due to this it is helpful in various ways in terms of enhancing
the morale and productivity of employees that leads to reduce work pressure. It also tends to
depict the essential factors of employee legislations that prominently impact the decision making
of HR manager.

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