Challenges Faced by ICL Student Job Search Hub and Solutions

Running head: RECRUITMENT PROCESS
Recruitment Process
Name of the Student
Name of the University
Author note

1
RECRUITMENT PROCESS
Table of Contents
Introduction:....................................................................................................................................3
Discussion:.......................................................................................................................................3
Part A: Written report:.....................................................................................................................3
Overview of the four issues faced by ICL Student Job Search Hub:..............................................3
Delayed response to email by candidates:.......................................................................................3
Complexity in the collection process of data:..............................................................................4
Negative perceptions and misunderstanding regarding Student Job Search Hubs:.....................4
Deficiency of manpower:............................................................................................................5
Challenge chosen to resolve-Negative perceptions and misunderstanding regarding SJSH
(McGee, 2015):............................................................................................................................5
Resolving to the identified challenges or issues:.............................................................................6
Innovation and improvement:......................................................................................................6
Ethical conduct:...........................................................................................................................6
Social responsibility:...................................................................................................................7
Cultural intelligence:...................................................................................................................8
One conflict that arose:....................................................................................................................8
Part B: Written reflection:...............................................................................................................9
Positive workplace culture:..............................................................................................................9
Conclusion:....................................................................................................................................12

2
RECRUITMENT PROCESS
Bibleography:................................................................................................................................13
List of figures:
Figure 1. Innovation tools................................................................................................................7
Figure 2. Characteristics of positive workplace culture................................................................11

3
RECRUITMENT PROCESS
Introduction:
The corporate entities today are facing severe challenges in sustaining in the market and
generate high revenue. The factors responsible for these issues can be stemmed in the operational
methods of the companies or can be rooted in the market. The practices like lack of proper
customer communication can result in loss of customers. Similarly, the factors like competition
in the market are responsible externally for these issues. The present paper would delve into the
business issues which ICL Student Job Search Hub was facing in the market.
Discussion:
Part A: Written report:
Overview of the four issues faced by ICL Student Job Search Hub:
Delayed response to email by candidates:
The first issue which ICL Student Job Search Hub faced was the job searching
candidates, its main target customers delayed checking and responding to emails. This delayed
responses and further actions from the candidates’ end not only affected the job acquisition of
the former but also affected the revenue generation of the firm. It can be pointed out that job
related emails have limited tenure beyond which they do not have any utility. The delayed
checking of the job related emails often resulted in the candidates losing job opportunities. It can
also be pointed out that the firm provided the students with resume making assistance and
arranged for visits to job fairs. It can also be pointed the online job search firm first had to enter
into contract with employers to provide them with high quality talent. Thus, delay in candidate
response, especially after assigned interview date was over, have severe consequences on the