Harrods Ltd CSR Project Evaluation & Improvement

This assignment critically evaluates a project focusing on implementing corporate social responsibilities (CSR) initiatives to enhance competitive advantages and sustainability of Harrods Ltd. The project involves planning resources, time, and cost management, data collection strategies, graphical presentation, and reflection on personal working abilities for future improvements. Specific areas for improvement include listening skills, creating goal-oriented team environments, and managing differences in team attitudes.

MANAGING SUCCESSFUL
BUSINESS

TITLE
“To identify significance of CSR implementation to increase competitiveness and
sustainability of small scale enterprise”: A case study on Harrods Ltd.
INTRODUCTION
Corporate social responsibility plays vital role in organisation's effectiveness and its
competitive advantages. However, it is useful for increasing marketing and competitive
strategies of the entity at higher level. This report is to understand significance of CSR
implementation for competitive advantages for Harrods Ltd. It is small unit enterprise belonged
to retail sector provides groceries and food items to customers across UK. In this regard,
different tools for project are to described including data collection methods, timescale to
implement project's activities. Including this, various approaches used in conducting survey and
data collection will be introduced through this assignment. However, project plan and effective
tools for accomplishing tasks for competitive advantages and sustainability in market can
identify. Thus, learners are able to understand concept of project and different aspects for its
completion.
TASK 1
P1) Project's aims and objectives for Harrods Ltd
This present project is to understand CSR implementation for competitiveness and
sustainability of Harrods Ltd for building up society's trust with groceries and food items
provided by the entity (Kerzner, 2013). However, project's aim and objectives can be understood
as follows:
Aim of the project:
“To understand significance of Corporate Social Responsibility (CSR) implementation to
sustain market position of Harrods Ltd.
Objectives of the study:
Targets of the project for effectiveness of Harrods Ltd are as follows:
 To identify usefulness of CSR implementation on organisation's effectiveness.
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 To understand advantages of CSR approach regarding competitiveness and sustainability
of Harrods Ltd.
 To recognise link between CSR implementation and customer satisfaction for the small
scale enterprise.
 To recommend suggestions for implementing CSR approach for enhancing competitive
strategies of Harrods Ltd for longer time period.
Thus, project is to be completed for CSR implementation to sustain good position of
enterprise in competitive market for longer time period. However, with the help of this project, it
is recognised that deep understanding towards social responsibility and achieving customers'
satisfaction can be understood (Leach, 2014). With the help of implementation of CSR activities,
organisation has benefits to maintain their relations with stakeholders such as management,
customers, suppliers, etc. With this regard, the company able to generate more effective results
that helps to operate different activities in the business. Including this, relationship of CSR with
effectiveness of Harrods Ltd and its competitiveness is to be identified. Therefore, effective
knowledge can acquire regarding project on CSR importance for entity's sustainability.
The project is on understanding significance of CSR activities for competitive advantages
and business operations of Harrods Ltd. For this purpose, managers' views on actual performance
of entity and for project are to be analysed. Including this, all tools considering for project are to
described as cost incurred, time consumed for its tasks, segmenting work its team members.
Therefore, importance of corporate social responsibility for Harrods Ltd can be understood
efficiently with the help of this project.
With the help of this project usefulness of applying CSR activities can be identified to
increase profitability and competitiveness of Harrods Ltd. In accordance to this, impact of CSR
on business performance as financial performance and management of entire business activities
are analysed. However, various ideas are generated for providing goods and services as of
customers' requirements and fulfilling them.
P2) Management plan including all aspects for project
Project is considered as accomplishing any task for implementing business operations of
any organisation and improving its services. It is an approach for management of entire business
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operations and implementing all activities efficiently with team building and coordination of all
workers. Project plan includes different tools to be considered for implementing its activities to
increase competitiveness and long term sustainability for longer time period. For this purpose;
factors included for planning and decision making includes cost, timescale, team work, required
resources and fund etc (Mir and Pinnington, 2014). Therefore, below mentioned tools are
required to be considered for project and CSR implementation of Harrods Ltd are as follows:
 Cost: In this process, expenses incurred for different project's activities are identified
including data collection, labour and additional overhead costs (Zeng, Tam and Tam,
2015). In addition to this, plan is created for incurring cost on each project activity for
Harrods Ltd. Therefore, expected return on investment can be set affect project and cost
effectiveness for the organisation. The above table shows cost which incurred in the
present research:
Table 1: Cost planning for project
Plan Cost (£)
Selecting research topic 200
Research topic 100
Estimating cost for project (Budget) 250
Literature review 100
Data collection 300
Interpretation 200
Result evaluation 100
Comparing cost incurred as expected 100
Project closure 200
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However, effective cost is set to be incurred on accomplishing tasks of the project. It will
be successful to get success in starting process to end on CSR implementation for business
operations of Harrods Ltd. Therefore, good reputation of entity can be sustained in market as
building up society's trust with enterprise's services.
 Timescale: In this project plan, time for each activity of project is set for
accomplishment and proper management of all tasks. For example; time to be spend on
data collection, preparing and implementing strategies are set for which project can be
completed efficiently. Including this, by considering this factor for planning on CSR
implementation for Harrods Ltd, adequate time is targeted on which prepared strategies
are implemented systematically (Garel, 2013).
Table 2: Time frame for project
Activity Time frame
Determining research topic 1 week
Preparing problem statement 1 week
Formulating strategies and time frame for all
tasks
2 weeks
Literature review 1 week
Selecting research methodologies 2 weeks
Data interpretation 1 week
Evaluating outcomes 5 weeks
Project closure 2 weeks
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 Teamwork: For managing project's tasks, team is build by leader to segment work
among all workers of the group. In this process, leader segmented work among team
workers also analyses their performance for working in group. Including this, for project
on CSR implementation for Harrods Ltd, team is build up of manager, team leader and
co-workers. However, work is also segmented among them according to ability and
working efficiencies (Perry and Towers, 2013). Thus, teamwork aspect is also considered
for project on CSR implementation for Harrods Ltd to increase its competitive strategies
and long term sustainability on large scale.
 Communication: It is two way process for sharing data, information from person to
person as well place to place. However, for completion of project, it is essential to share
goals and strategies among team workers. Therefore, variety of ideas are generated for
success of project on CSR implementation for competitive advantages of Harrods Ltd and
effective team work. Including this, it is recognised that communication is one of the
needed tool for project and its completion. In addition to this, through communication
and sharing ideas among team workers for effective coordination and accomplishing
tasks (Hawrysz, 2013). Thus, communication is the most useful aspect for creating
understanding and project planning as well reaching out to its completion efficiently.
 Risk: Project manager also forecasts and analyses which risks can arise for task
accomplishment. It is recognised that different risks can occur for project on CSR
implementation in Harrods Ltd such as; inefficient fund, lack of adequate resources, lack
of coordination among team members and so on. Therefore, for project planning, these
risks are also evaluated on which pre planning and strategies are formulated for CSR
implementation for Harrods Ltd to sustain its good position in market for longer time
period (Baumann and et.al., 2013). Moreover, planning for adequate resources and fund
are made for success of project and implementing all strategies effectively. Thus,
different risks occurred in project completion are forecast as well strategies are made for
implementing strategies effectively.
Hence, above mentioned all tools are identified for project and its completion regarding
CSR implementation for Harrods Ltd. However, costs, time, risks and different factors are
analysed for accomplishing tasks effectively (Schilke, 2014). Thus, by preparing this planning
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process, it is forecast that project can be succeed effectively with the great coordination to all
team members for sustainability of small scale enterprise in competitive market for longer time
period efficiently.
P3) Work breakdown structures and Gantt chart to present timeline for project
Work Breakdown Structure:
This structural framework is related to present all project's activities step by step
systematically. In this way, process from starting up to completion of tasks are recognised affect
success of CSR implementation for Harrods Ltd (Denrell and Powell, 2016). Thus, work
breakdown structure for the entity regarding project can be understood as:
Gantt chart:
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Illustration 1: Work Breakdown Structure

Gantt chart is defined as bar chart to present project schedule from start to finish the
tasks. This chart is to present sequences and stages of project activities for CSR implementation
for Harrods Ltd. However, analysis on project activity that is on priority and can be postposned
is done (CSR activities in competitive advantages, 2017). Therefore, for project report, timescale
for project activities can be expressed as below:
Illustration 2: Gantt chart
Here, project schedule is from 1st July 2017 to 10th September 2017. In which, all
activities and time consumed on each one is identified. At first, for finding research topic and
problem statement, plan is set for 6 days and further for time frame and strategic plan, it is
schedule of 3 weeks as from 7th July to 27th of the month in which consideration on all tools is
done for project including cost, time, work segmentation etc. However, plan is to implement for
9 weeks overall in each activities included as literature review for 1 week, selecting research
methodologies for 2 weeks and data collection as well interpretation is for 6 weeks. In the end,
conclusion and performance of workers are evaluated and it is plan of 2 weeks. Therefore,
project is to complete through this strategy and implementing time frame for all tasks.
Network diagram:
It refers as presenting network of all activities of the project to show activities from start
to end up. It is structural presentation to identify connection and all steps for project on
implementation for Harrods Ltd. However, network of all action plans to be implemented for
project can be understood as:
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Illustration 3: Network diagram for project plan
Time Schedule:
Table 3: Time schedule for project's activities
Task Name Duration Start Finish Predecessors
Finding research topic and problem
statement 1 wk Sat 7/1/17 Thu 7/6/17
Setting time frame for all tasks 3 wks Fri 7/7/17 Thu 7/27/17 1
Literature review 1 wk Fri 7/28/17 Thu 8/3/17 2
Selecting research methodologies 2 wks Fri 7/28/17 Thu 8/10/17 1,2
Data collection and analysis 6 wks Fri 8/4/17 Thu 9/14/17 3
Evaluating conclusion 2 wks Fri 8/11/17 Thu 8/24/17 2,3
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M1) Comprehensive project management plan
Project management plan includes consideration on different tools as cost, time schedule,
woprk segmentation among team workers etc. Therefore, for competitive advantages of Harrods
Ltd, planning on all tools is created affect its profitability and sustainability in competitive
market for longer time period. However, it is considered that by identifying all the factors will be
effective for success of project and increasing marketability and competitiveness of the
enterprise at maximum level (Garel, 2013). Thus, implementing strategies according to project
management plan will be effective for CSR implementation and improving efficiencies of the
small scale enterprise.
D1) Critical evaluation on project management process and applied research methodologies
On critical evaluation of the project, it is recognised that implementing all tools for
project are quite difficult. Similarly, it is costly and time consuming process for implementing
CSR and enhancing competitiveness. Including this, it is difficult to achieve coordination of each
team member for working in group for project affect its effectiveness and success (Kerzner,
2013). Therefore, it is required for project manager and decision maker to consider all factors
critically as well preparing strategies according to project plan. Including this, it is essential to
prepare strategy regarding optimum allocation of resources and fund for project on CSR
implementation for Harrods Ltd. Thus, through considering all the factors critically will be able
to get success and implementing all activities effectively.
TASK 2
P4) Research methods to meet project's aims and objectives
Questionnaire: It is process for conducting survey and analysing respondents' views on
CSR implementation and sustaining its market position (Kerzner, 2013). In addition to this, it is
recognised that it consists of list of questions regarding corporate social responsibility for
services of Harrods Ltd. However, researcher is going to collect data using primary data
collection method through conducting survey with 10 managers of the organisation. Therefore,
he prepares questionnaire of questions regarding CSR implementation on competitiveness of the
enterprise. These questions are mentioned below:
Name:
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Department belonged to....
Q.1 What about market position of Harrods Ltd?
 Effective
 Satisfied
 Ineffective
 Dissatisfied
Q.2 Comment on CSR implementation approach of the small scale enterprise.
 Effective
 Ineffective
Q.3 In your opinion, is organisation able to satisfy its customers at maximum level with
groceries and food items?
 Yes
 No
Q.4 Regarding you, which depart of Harrods Ltd is responsible at most for the project?
 Finance
 HR
 Marketing and production department
Q.5 Which of the following tool is required to be improved for CSR implementation?
 Customer satisfaction
 Economic growth
 Marketability
Q.6 Regarding you, can sustainability of Harrods Ltd in competitive market increase through
CSR implementation?
 Yes
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 No
Q.7 From the following, which would be the best option for CSR implementation for Harrods
Ltd?
 Analysing customers' requirements
 Advertising goods and services attractively
 Proper production and distribution of goods
Q.8 As per you're forecasting, what would be sustainability position of enterprise in the next
two years?
 Developing
 Declining
Any suggestion for CSR implementation for Harrods Ltd..................
Thematic analysis: Respondents' views on CSR approach of Harrods Ltd can be
understood as below thematically:
Theme 1: Respondents' views on market position of Harrods Ltd
Effective 3
Satisfied 4
Ineffective 2
Dissatisfied 1
Total number of respondents 10
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Interpretation: At first, researcher asks about respondents' views on market position of
Harrods Ltd at its store for selecting respondents and asking questions to them. It is interpreted
that 7 out of 10 are express positive opinions on marketability of the small scale enterprise. On
behalf of this interpretation, it can be forecast that this market value and competitiveness of the
enterprise can be enhanced at higher level in the future time also will be able to increase
customer loyalty towards groceries and food items.
Theme 2: CSR implementation approach of small scale enterprise
Effective 8
Ineffective 2
Total number of respondents 10
12
Effective Satisfied Ineffective Dissatisfied
0
0.5
1
1.5
2
2.5
3
3.5
4
Column C
Illustration 4: Market position of Harrods Ltd

Interpretation: through asking this research question, managers views on CSR
implementation of the entity can be analysed for competitive advantages and further business
operations. However, 80% respondents are agreed that small scale enterprise implement social
responsibility effectively also impacts on its competitiveness and marketability. Besides this, it is
recognised that CSR implementation approach of Harrods Ltd is quite effective that can be
maintained and sustained for longer time period. Along with this, it can be forecast that
enterprise can achieve competitive advantages of the enterprise in the future time period.
Therefore, by implementing social responsibility, its efficiency can be enhanced for further
years.
Theme 3: Customer satisfaction of Harrods Ltd
Yes 6
No 4
Total number of respondents 10
13
Effective
Ineffective
0 1 2 3 4 5 6 7 8 9
Column C
Illustration 5: CSR implementation approach of the enterprise

Interpretation: Through this research question, respondents' views on customer
satisfaction of Harrods Ltd is identified. It is presented through bie graph presented above where
blue colour represents positive while orange for negative. However, it is identified that customer
satisfaction with services of small scale enterprise is quite effective that can be maintained for
the future time. Through this interpretation, it can be forecast that good relationship with its
customers can be established and maintained for longer time period. It influences productivity
and profitability of the organisation affect demand for goods and market position of the
enterprise effectively.
Theme 4: The most responsible department for CSR implementation in Harrods Ltd
Finance department 3
HR department 4
Marketing and production
department 3
Total number of respondents 10
14
6
4
Yes
No
Illustration 6: Respondents' views on customer satisfaction of Harrods Ltd

Interpretation: In this research, respondents' views on accountable department of
Harrods Ltd can be identified. However, 4 out of the overall express favour for HR department is
the most responsible for CSR implementation for the small scale enterprise. Similarly, remaining
6 favour marketing and finance department for this approach and competitive advantages for
longer time period. Therefore, with the help of coordination of all departments' managers and
team working, organisation can increase its sustainability effectively.
Theme 5: Factor which is required to be considered for CSR implementation
Customer satisfaction 6
Economic growth 1
Marketability 3
Total number of respondents 10
15
Finance department
HR department
Marketing and production department
0 0.5 1 1.5 2 2.5 3 3.5 4 4.5
Column C
Illustration 7: Department which is responsible for CSR implementation in Harrods Ltd

Interpretation: In this data interpretation, the most considered factor for CSR
implementation in Harrods Ltd is expressed through above presented bie graph. Here, blue
colour represents customer satisfaction, orange for economic growth and yellow is for
marketability. However, 60% managers view that customer satisfaction is the most required
factor for CSR implementation in Harrods Ltd. Including this, they also express that by
considering customers' requirements, organisation can achieve effective competitive advantages
as well will be able to sustain its effective goodwill in market for longer time period. Therefore,
customer satisfaction is the most essential factor to build up their trust as well for maintaining
good relationship with them.
Theme 6: Respondents' views on sustainability of small scale enterprise through CSR
implementation
Yes 7
No 3
Total number of respondents 10
16
6
1
3
Customer satisfaction
Economic growth
Marketability
Illustration 8: Factor which is required to be considered for improvement

Interpretation: It is analytical research on which respondents' views are identified on
sustainability of small scale enterprise through CSR implementation. In this way, 7 out of the
overall respondents are confident that organisation is able to increase its sustainability in the
future time. Including this, they also express their views that marketability and competitive
strategies of organisation can be enhanced on larger scale for sustain in market for longer time
period. Thus, through implementing strategies as establishing good relationship with customers
and fulfilling their requirements will be able to maintain small scale enterprise's position in
competitive market for longer time period efficiently.
Theme 7: The best method for project and competitive advantages for enterprise
Analysing customers' requirements 5
Advertising goods and services attractively 3
Production and distribution of goods on
large scale 2
Total number of respondents 10
17
Yes No
0
1
2
3
4
5
6
7
Column C
Illustration 9: Sustainability of Harrods Ltd

Interpretation: Through this response, managers' views on the best and suitable method
for CSR implementation in Harrods Ltd can be analysed. Likewise, it is recognised that 50%
respondents are agreed with the tool for analysing market requirements and fulfilling customers'
requirements with groceries and food items of the enterprise. Therefore, organisation can gain
effective competitive advantages and customers' interest towards groceries and food items of the
enterprise efficiently.
Theme 8: Forecasting on sustainability of Harrods Ltd in the future time
Developing 9
Declining 1
Total number of respondents 10
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Analyzing customers' requirements
Advertising goods and services attractively
Production and distribution of goods on large scale
0 1 2 3 4 5 6
Column C
Illustration 10: Appropriate method to implement CSR for Harrods Ltd

Interpretation: In the end, researcher asks about forecasting on CSR implementation for
Harrods Ltd regarding competitive advantages and its sustainability in market for longer time
period. In this regard, 90% respondents forecasts positively on CSR implementation tool for the
small scale enterprise and achieving competitive advantages. However, they express their point
of views that organisation will be able to increase its competitiveness to face competition and
sustaining its market position efficiently.
M2) Accuracy and reliability of applied research methods
For data collection process, researcher asks questions regarding CSR implementation for
Harrods Ltd to employers of the organisation. In this regard, through conducting survey, it is
recognised that collected data is accurate as accurate position of entity has been recognised.
However, project plan CSR implementation activity is quite reliable as well can improve its
services on larger scale for competitiveness (Baumann and et.al., 2013). Including this, research
method as conducting survey is accurate and reliable to analyse actual performance of the entity.
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Developing Declining
0
1
2
3
4
5
6
7
8
9
Column C
Illustration 11: Forecasting on competitive advantage for Harrods Ltd through CSR
implementation

Therefore, actual position of Harrods Ltd is determined that is to be maintained and improved for
further business operations.
TASK 3
P5) Research and data using appropriate tools
For data collection as employees' views on CSR implementation for Harrods Ltd using
different tools of research are described as:
Research approach : This approach is adopted by qualitative researchers to develop a
pattern on the basis on data collection. These includes deductive, inductive and adductive
approaches, but here used and discussed is research approach (Zeng, Tam and Tam, 2015).
Inductive approach : This research approach is used for fact finding and getting strong
evidence on collected data (Garel, 2013). However, new theories and innovations are used for
conducting research and further implementation for Harrods Ltd on CSR implementation.
Research philosophy : For data collection, researcher is to use interpretivism approach as
interpretation on collected data. Therefore, different ideas are generated regarding improving
CSR for competitive advantages and increasing efficiency of Harrods Ltd.
Research design: For data collection process, different research designs can be used such
as; descriptive. It involves both positive and negative aspects for analysing actual position of
Harrods and implementing plans to enhance its competitive advantages for longer time period. In
this research for gathering respondents' views on project, researcher is to use descriptive
approach (Hawrysz, 2013). Thus, all details and different tools for the project can present
effectively for competitive advantages for small scale enterprise.
Research methods: Data are collected through conducting survey, using online links for
analysing market position and so on. Therefore, actual market position of Harrods Ltd is
recognised in terms of CSR implementation by which its competitiveness and marketability can
be enhanced on larger scale (Schilke, 2014). Therefore, for collecting data, researcher is to
conduct survey of 10 managers of Harrods Ltd belonged to different departments for collecting
their views on CSR implementation for competitive advantages and longer term sustainability
effectively.
Thus, above mentioned all tools are used for data collection and conducting research for
CSR implementation in the small scale enterprise. As inductive approach, descriptive design
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structure and interpretivism philosophy for data conducting research and data collection.
However, information are to gather at primary level for data collection and survey with
respondents to ask questions with them regarding services of Harrods Ltd. However, actual
position of entity can be identified as well variety of ideas for further implementation and longer
term sustainability (Mir and Pinnington, 2014). On the basis of collecting these data, Harrods Ltd
can increase its marketability and competitiveness effectively.
P6) Recommendations for project on CSR implementation for Harrods Ltd
Following recommendations are required to be considered for project as:
 Ethical considerations should be considered during data collection at secondary level.
 Prepared strategies must be implemented in certain time period and according to cost
incurred in project.
 For encouraging team workers for effective contribution for working in group to
accomplish its tasks and all activities.
Thus, by considering above mentioned recommendations, research should consider all
ethical considerations like; do not try to access restricted sites of competitive entity's for market
position. Similarly, for conducting market research, timing and accurate feedback should be
recorded for analysis and further operations. Therefore, consideration on all managers' views are
required for further implementation and increasing efficiency for competitiveness effectively.
Thus, it will be effective for small scale enterprise to increase competitive advantages and
effectiveness on higher level. Similarly, it will be good for enhancing its profitability and longer
term sustainability in market. Including this, different strategies can be applied for entity's
effectiveness and enhancing its efficiencies (Denrell and Powell, 2016). Thus, project will be
succeed through considering above recommendations for CSR implementation for Harrods Ltd.
It is recognised that managers' views are quite positive on CSR implementation for
competitive advantage for Harrods Ltd. However, its position is effective and can be maintained
in the future as well with the help of this project and implementing further operations. Therefore,
by considering above mentioned recommendations, project will be succeed effectively.
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M3) Selection of appropriate tools and techniques and justified recommendations
For research process, researcher of uses different approaches for survey and analysing
employers' views on CSR implementation for Harrods Ltd. It is identified that use tools and
techniques for research is appropriate as well able for further implementations. Including this, it
is analysed that appropriate techniques has been used for conducting survey and gathering
information also variety of ideas are generated to improve competitive strategies at maximum
level. Along with this, recommendations to be considered for project are as; preparing strategies
for CSR implementation and considering ethical considerations to build up society's trust with its
services on large scale (Zeng, Tam and Tam, 2015). However, it is justified that project planning
and recommendations are appropriate for project and further CSR implementation to achieve
competitive advantages and longer term sustainability. Thus, project can be succeed more
efficiently for effectiveness of Harrods Ltd and enhancing its marketability and competitive
strategies on larger scale for longer time period.
TASK 4
P7) Reflection on performance
In this project on identifying use of CSR activities for increasing competitiveness of
Harrods Ltd, it is recognised that I improved several skills as well learned different techniques
for success of the project. However, I improved communication and problem solving skills
remains able in team building and encouraging workers for working in group. Besides this, I
learned to create positive and peaceful environment of the enterprise by listening towards
workers' requirements and accomplishing project's tasks. Along with this, by reading articles of
newspapers and business magazines, I learned to adopt effective leadership style affect project
and completing tasks. Similarly, I improved my skills for effective coordination in team work as
well motivating group workers for project. Therefore, through this project, I learned to enhance
work abilities and increasing ability to handle pressure with pace. However, I improved my
leadership style for team building and getting each worker's contribution for working in group.
Therefore, through project and contributing in team work, I learned different techniques
for task accomplishments in determined time. It made be time punctual and disciplined as well
remains effective for increasing work abilities and different skills for project management. Thus,
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through this project, I improved my professionalism as well personality encourages me for
handling situations in the future.
M4) Project management process and quality research and own learning/ performance
Project management process including its factors for CSR implementation to achieve
competitive advantages. It is analysed that by following on all activities of the project
appropriately will be effective for its success (Leach, 2014). However, it is quality research for
analysing competitiveness strategies and their implementations. Therefore, it is essential to
consider all tools for project and its management process including cost, time schedule and work
segmentation among team members.
Including this, through contribution in implementing project's activities, I improved
different skills as communication, problem solving, leadership, team building etc. Likewise, I
learned to encourage workers for effective coordination and developing skills at maximum level.
However, it is analysed that these learned skills will be able to accomplish project in further
years more efficiently (Perry and Towers, 2013). Thus, according to individual reflection, I
improved several skills and project management tools to gain success effectively.
D2) Critical evaluation on reflection of project outcomes
On evaluation of project critically including activities and individual reflection, it is
determined that I learned different skills but some of them are required to be improved more. For
example; listening, creating environment of goal oriented team etc for further years. However, I
felt like it is difficult to create positive environment of organisation due to differences in attitude,
perception and other factors among team members (Mir and Pinnington, 2014). Therefore, I
would like to improve these skills for success of project in the future time affect management
plan, decision making process and professionalism.
CONCLUSION
It is concluded that corporate social responsibilities plays vital role in competitive
advantages and sustainability of any enterprise. In this regard, different project management
tools for CSR implementation in Harrods Ltd are introduced for competitive advantages and
increasing its market position. Moreover, project planning including cost, time and resources has
been introduced for small scale enterprise. In addition to this, different research approaches for
data collection and implementing strategies are described through this assignment. Besides this,
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effective graphical presentation of collected data as managers' views on CSR implementation is
expressed for increasing competitiveness and further implementations. Including this, reflection
on individual's working abilities for project is introduced. Thus, CSR implementation for
competitiveness of the enterprise has been understood effectively through this report.
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REFERENCE
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APPENDIX
Log book
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