Impact of Human Resource Management on Employee Relations | Tesco
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Added on 2020-02-05
Impact of Human Resource Management on Employee Relations | Tesco
Added on 2020-02-05
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Employee Relations
TABLE OF CONTENTS TASK 1............................................................................................................................................3 1.1 The unitary and pluralistic frames of references..............................................................3 1.2 Changes in trade unionism that affect employee relations...............................................4 1.3 Role of main players in employee relations.....................................................................5 TASK 2............................................................................................................................................6 2.1 Procedures an organisation should follow while dealing with conflict situations...........6 2.2 Key features of employee relations in a conflict situation...............................................7 2.3 Effectiveness of procedures used in a conflict situation..................................................8 TASK 3............................................................................................................................................8 3.1 Role of negotiation in collective bargaining....................................................................8 3.2 Impact of negotiation strategy for a situation in organisation..........................................9 TASK 4..........................................................................................................................................10 4.1 Influence of European Union on industrial democracy in the UK.................................10 4.2 Methods to be used to gain employee participation and involvement in the decision making process of organisation............................................................................................10 4.3 Impact of human resource management on employee relations....................................11 CONCLUSION..............................................................................................................................11 REFERENCES................................................................................................................................1
INTRODUCTION Successfulbusinessdependsoneffectualmanagementofworkandemployee relationship at workplace (Newsom and Kruckeberg, 2012). Human resource management includes strategies to maintain relationship and gain competitive edge in the market. Basically, employee relationship focuses on issues like pay and benefits, working style and safety at workplace. Communication is an important element of employee relationship. Present report is about the giant retail company that is Tesco which serves wide range of products and services across the world. However, the study revolves around managing the employees relation at Tesco enterprise. (Edwards, 2009). TASK 1 1.1 The unitary and pluralistic frames of references Employee relationship is mainly focused on strategic and co-ordinated frameworks which are based on commitment and interest of personnel towards work and workplace.Employee relationship is more emphasized on strategic and integrated framework instead of traditional managerial control and conflicts between employers and employees” (Bach and Kessler, 2011). In this context, there are three models to describe the importance of employee’s relationship. These are Tichy and Devanna's Matching Model, Beer's Harvard Model and Walton's Control to commitment model. There are some frames of references to explain the impact of different perspectives that are interpreted in employee relations to show the implications of successful employee relationship. These are- Unitary frame Pluralist frame Unitary frame is based on thevalues and assumption, it includes the behaviour, conflictsandrelationbetweenemployeesandemployers.Ifthereisaconflictbetween employees, it can prove to be a reason of harm for the work and the place too. However, a conflicting situation between theemployee and manager is also not good as it obstructsthe growth of employee's career development and indirectly affects the organisations productivity (Morris, 2012). There are some elements of unitary frame- Management is the single authority in organisation which has all reserved rights in any case.
Leaders play an important role in context of loyalty and commitment among the workers. Management must ensure about the person who is leading thedepartmentsis an effectiveleader.Further, it must have the quality ofexpressing his or her thoughts efficiently towards the subordinates(Center and et.al., 2008). Conflicts are natural at the place where many individuals work with their different opinions but it is harmful for the organisation and negatively affects company's image. Pluralist frame -In this, management converts the entire organisation into different sub groups, each group lead by itsrespective leaders and follow their regulations. The pluralist frame is divided into two main sub groups that are management and trade unions. This theory believes in some elements and these are- Organisation is made up of different set of beliefs and values. There are opposing factors of leadership and link in organisation. Management plays an important role of mediator between authority and workers. The employee relation stability can be achieved through concessions and negotiation between management and employees through bargaining process. 1.2 Changes in trade unionism that affect employee relations The role of trade unions has become changed in the present scenario. There are different trends that occur in the business that is global competition, change in outsourcing, legal constraints and employee participation that combined in unions and caused collective bargaining process (Ngo and et.al., 2008). There has been a hugechange in trade unionist movement and the waythey respond towards the challenges and opportunities. With the passage of time trade unions have become very powerful but the regulatory firms decided that the it could be sued for damages and harm that is cause by union if they held a strike. Public sector is the sole remaining sector in which trade unions directly influence in employment relations. Furthermore, it has been assessed that in the past period trade unions were less powerful as they were considered as obstruction by the government. Therefore, these movement was banned in the 20th century due to its high amount of intervention in the operations of business entities. Additionally, strikes and lock outs were witnessed in high amount (Hooper and Martin, 2008). However, with the passage of time and growing need to preserve the rights of employees trade unions arrived in new form . This can be experienced in the way Tesco deals with protectingthe rightsof itsemployeesby providing them with safe and secure working
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