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Understanding and Leading Change

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Added on  2020-09-03

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Understanding and Leading Change TABLE OF CONTENTS INTRODUCTION 3 TASK 13 P 1 The impact of change in organisation strategies and operations 3 P2 Ways in which internal and external drivers has affected leadership, team and individual behaviour 5 P3 Measures taken to minimise negative impact of change in organisation6 TASK 27 P 4 Different barriers of change and its influence in leadership decision- making7 TASK 39 P5 Different leadership approach in dealing with change 9 CONCLUSION 10 REFERENCES 11 INTRODUCTION Change

Understanding and Leading Change

   Added on 2020-09-03

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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P 1 The impact of change in organisation strategies and operations......................................3P2 Ways in which internal and external drivers has affected leadership, team and individualbehaviour................................................................................................................................5P3 Measures taken to minimise negative impact of change in organisation .........................6TASK 2............................................................................................................................................7P 4 Different barriers of change and its influence in leadership decision-making.................7TASK 3............................................................................................................................................9P5 Different leadership approach in dealing with change......................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11
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INTRODUCTIONChange is related to innovation in every sector that helps business to grow and develop. Itprovides an insight to business for the future strategies and decisions to be taken. Change isrelated to developing process, system, or procedures. This report shows the way in which changein an organisation affects its business operations and strategies. How internal and external driversaffects change to be implemented. It also shows barriers in implementing change and differentleadership approach that should be followed to deal with change. For undertaking present assignment, organisations selected are Volkswagen and Toyota.These organisations belong to auto mobile sector and operating their business all over the world.The existence of companies on global level requires frequent change management to identify andfulfil customers demand. Thus, this report will show impact of change in their strategies andoperations. TASK 1P 1 The impact of change in organisation strategies and operationsChange in business context is also known as change management. This refers to bringingchange in process or procedures and develops strategies for the future. It is considered asmodifying entire business goals and objectives to deal with changing needs of customers. Thisincludes changing job roles, structure, systems, etc. The change can affect organisation either inpositive or negative way. It depends upon how people and employees working in organisationsadopt these changes (Aitkenhead. and McCann, 2017) For instance, Volkswagen adoptedstrategies of product and market development. It was done to create new product and developnew markets to sell those products. For this, employees and managers developed new strategieson how to innovate products by identifying customers’ demands. They created a strategy toidentify potential customers in the market and what are their tastes and preferences. Volkswagenadopted new technology to bring changes in the business process. It helped them to improve theirproduct quality. Due to this, they were able to produce high quality cars and maintaining it.Volkswagen allotted resources to each department and developed strategies for them. Moreover,the entire systems and process was developed. They forced to hire new people to deal and workwith them. It happened because old workforce resisted that change.
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Toyota is known as world leading auto mobile producer. It was because they wereimplementing change management frequently. So, it was difficult for other companies to reachtheir level. However, in 2009, a major disaster occurred in Toyota. They had to recall 3.8 millioncars in US due to quality problem (Anderson,, 2016). This incident shattered the wholeorganisation and damaged brand image. Then, Toyota started adopting change management. Forthis, they implemented new strategies of quality control and production. They to improve andmaintain product quality adopted strategies such as Just In Time (JIT), Six Sigma. This helpedthem a lot in retaining customers and again competing in the market. This strategy includedinnovating entire production system, process and procedure in manufacturing cars. Employeeswere given new roles and responsibilities. Furthermore, new system was adopted to trainemployee and leaders. They renowned its production system at global level. It was useful inreducing cost per unit and expenses. Also, it helped in creating new product that was cheap andof high quality. Thus, implementing change in way of process and system helped Toyota tobecome a stronger brand again. Types of organisation change- Structural- It refers to change that occurs within the organisation. This consists ofemployees, managers etc. These changes are made to improve communication, workingetc. of employees, policies and duties are modified for smooth flow of businessoperations.Strategic- It refers to making changes in goals, objectives, purpose etc. of organisation.External environment plays crucial role in making this change. Various things likeproducts, services etc. are developed or modified. Process- This step is taken to modify process of working of operations in business. It isdone to bring creativity or innovation in working of employees to achieve better results.Due to this, the efficiency and effectiveness of workers is improved leading to achievehigher goals (Doppelt, 2017).People- It is related to workforce who is responsible for performing tasks to achievegoals and objectives. Generally, it is performed to bring new talent in the organisation forencouraging innovation.
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