Report on Impact of Training and Development on Employee Performance
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Added on 2019-12-04
Report on Impact of Training and Development on Employee Performance
Added on 2019-12-04
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IMPACT OF TRAININGAND DEVELOPMENT ONEMPLOYEEPERFORMANCE: A STUDYON MARRIOTT HOTEL UK
TABLE OF CONTENTSTASK 1 UNDERSTANDING FOR FORMULATING A RESEARCH SPECIFICATION..........11.1................................................................................................................................................11.2 ...............................................................................................................................................21.3................................................................................................................................................31.4 ...............................................................................................................................................41.5 ...............................................................................................................................................5TASK 2 IMPLEMENTING THE RESEARCH PROJECT WITH AGREED PROCEDURES....62.1................................................................................................................................................62.2................................................................................................................................................62.3................................................................................................................................................7TASK 3: EVALUATING RESEARCH OUTCOMES ..................................................................93.1 ...............................................................................................................................................93.2..............................................................................................................................................133.3..............................................................................................................................................14TASK 4: PRESENTING THE RESEARCH OUTCOMES .........................................................144.1..............................................................................................................................................14REFERENCES..............................................................................................................................15APPENDIX ...................................................................................................................................17
TASK 1 UNDERSTANDING FOR FORMULATING A RESEARCHSPECIFICATION1.1IntroductionAnemployee is the main element for an organisation which helps them in conducting thebusiness operations and functions with an aim to address the desired set of objectives. The typesand level of skills, knowledge and expertise present among the employees is equivalent to theorganisation strength for achieving the planned success. Thus, it is important that the entire teamof the employees should have proper types of attributes and personalities in order to gain theefficiencies of executing the tasks assigned in the stated manner (Noe, 2010). Hence, theemployees need to perform well in the organisation, as the management team is also aimed onthe same motive. For this, they mostly consider training and development as the most effectivemethod for improving the overall functioning and performance given by the employee. Marriott chain of hotels are one of the leading brand in UK which is ranked as one of thetop ten most preferred hotels in the world. They have a Unique Selling Point (USP) of offeringhigh quality services and facilities to their clients and visitors. The team of employees employedin the hotel are the factors that provide great satisfaction to their guests during their stay in thepremises (Khan, Khan and Khan, 2011). In that respect, it is crucial for the managerial team ofMarriott to maintain their level of working and executing their duties and responsibilities. Hence,training and development are the vital elements that supports the organisation in enhancing theoverall performance of the workforces. Background of the studyThe main aim of the study will be “To analyse the impact of training and development onemployee performance” in relation to Marriott Hotel of UK. For conducting an effectiveresearch over the importance of training and development, it is significant to have properguidance, professional knowledge and experience in the same field (Van Vianen, Dalhoeven andDe Pater, 2011). The major focus of the study is on training and development impacts, methodsand overall assessment which will be helpful in addressing the concept and structuring oftraining and development. Marriott hotel is famous for their services and facilities offer to thecustomers which will promote their business to greater heights in the sector. In that concern,1
employees present in the cited hotel are the elements that create a link with the clients andorganisation by their performance and functionalities (Salas, Tannenbaum, Kraiger and Smith-Jentsch, 2012). Thus, training and development is the prime strategy for managerial team forimproving the operational skills of employees.Research aim – To analyse the impact of training and development on employee performance:A study on Marriott Hotel, UKResearch objectives –To identify the different methods of on the job and off the job training within Marriott.To evaluate the benefits and drawbacks of delivering training to workforce.To assess the value of training and development in terms of employee performanceenhancement.To recommend effective ways through which Marriott can design effective trainingprograms within workplace.Research questions – What are the different ways of on the job and off the job training methods withinMarriott?What are the benefits and drawbacks of delivering training to workforce.?What is the value of training and development in terms of employee performanceenhancement?1.2 The process of listing and addressing the factors will be highly responsible for gaining aproper set of information and understanding about the research project. This require appropriateform of knowledge and cognition in the concerned sector. In that context, the methods of trainingand development like mentoring, on the job & off the job training, etc. which will be identify andconsider as the major causes that impacts employee's performance and develops total efficienciesin leading the business to accomplish better results (Grossman and Salas, 2011). A research is akind of analysis and assessment which is generally use with a purpose to identify, evaluate anddetermine the aim of the study. Moreover, analysing the condition and situation of market andtheir business approaches are also major elements that will help in evaluating and determiningthe values of the research.2
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