Impact of Workplace Discrimination on Employee Motivation

RESEARCH PROJECT
(Impact of workplace discrimination of
employee’s motivation)

EXECUTIVE SUMMARY
It has been evaluated from the research study that, discrimination at workplace tend to
largely affects the mental and physical impact on the employees. It tends to result in lower
motivation level, depression, mental disorders, anxiety, lack of self control, etc. It has been
examined that, Discrimination on the grounds of race, caste, gender, religion, status, etc. results
in lack of job satisfaction among employees, affects workplace environment, impact
collaboration and team work and in turn also affects the brand image and reputation of the
company. This study has demonstrated that, use of qualitative research method is considered to
be very useful in gaining better insight on the particular subject matter. It helps in gaining
analytical and descriptive information on the subject matter related with the impact of
discrimination at workplace associated with employees motivation. The researcher of the study
will carry out thematic analysis and helps in critically evaluating the key elements of the research
objectives. It has been concluded that, discrimination tends to result in affecting the brand
reputation of the company which in turn largely affects the business operations. This study has
recommended that, enhancing communication, empowering employees and motivating them to
participate in decision making helps in eliminating discrimination and attain higher operational
goals and productivity.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
Chapter One: INTRODUCTION.....................................................................................................4
1.1 Background......................................................................................................................4
Rational...................................................................................................................................5
Aim and objectives.................................................................................................................5
Research question...................................................................................................................5
CHAPTER TWO: LITERATURE REVIEW..................................................................................6
2.1 Introduction......................................................................................................................6
2.2 Themes of literature review..............................................................................................6
2.3 Brief summary of literature review..................................................................................8
RESEARCH METHODOLOGY.....................................................................................................9
ETHICAL ISSUE..........................................................................................................................11
TIME PLAN..................................................................................................................................11
CHAPTER 4: RESULTS AND FINDINGS.................................................................................13
CHAPTER 5: DISCUSSION ........................................................................................................19
CHAPTER 6: CONCLUSION and RECOMMENDATION........................................................21
REFLECTION...............................................................................................................................21
REFERENCES..............................................................................................................................23
APPENDIX....................................................................................................................................25
Questionnaire........................................................................................................................25

Chapter One: INTRODUCTION
1.1 Background
Motivation reflects the important aspects through which it assembles the company
integrity to motivate the employees to achieve targets within the stipulated time (Motivation,
2019). In context of employees motivation it carries various aspects which is adapted by
organisation to get better better productivity (Colella and King, 2018). Discrimination in
workplaces is mainly considered to be the negative aspects of the organisation as it mainly
occurs through genders, colour, region, religion or any sexuality issue.
Discrimination is referred to as the unjust treatment to various different categories of the
people on the grounds of age, sex, race, religion, culture, belief, etc. this in turn results in unfair
treatment of individuals which is based upon personal characteristics of an individual.
Discrimination at workplace tend to largely affects the mental and physical impact on the
employees. This in turn leads to depression, mental disorders, anxiety, lack of self control, etc.
which in turn leads employees to become hostile. Perceived discrimination within the workplace
tend to result in affecting both the workplace environment and employee within the organization.
Discrimination within the workplace tends to effect the mental health of the employees rather
than on physical health which eventually tends to lower the motivation of the employees within
the company. Discriminatory practice within the work environment is likely to affect the job
satisfaction of the employees within the organizational context which in turn also influence their
motivation level (Fox, Moroşanu and Szilassy, 2015). Discrimination has negative effect on the
workplace harmony and also effects the job satisfaction levels. This is because discrimination
tends to have psychological impact which in turn largely results in anxiety and depression.
Discrimination also tends to impact the collaboration which in turn leads to rise in the conflicts
within the workplace. Discrimination within the workplace is traumatic because it largely affects
the reputation and brand image of the company. Hence, non- discrimination within the
workplace tend to result in higher employee motivation and high degree of job satisfaction.
Present report is based upon the Sainsbury which was founded by John James Sainsbury
in 1869. It is considered to be one of the second largest supermarket chain in UK carrying
various products and also engaged with 1,86,900 employees carrying their business globally.
They also located at several places and also carried 1415 shops around the world.

Rational
The main reason of choosing this topic is that usually companies discriminate employees
on the bases of their capability and gender regarding accomplishing the task. Thus, the main
aspects of choosing this topic is that the identify the various aspects regarding the discrimination
which is committed by company and also it affects the employees motivation which reflect in
getting better productivity. Thus, from the above issue arises, the reason behind conducting this
topic is that it investigative the aspects relating to managing the employees motivation in respect
of facing discrimination at work place. As various authors had investigate the matter relating to
discrimination at work place thus, it is termed to be the easier task to gather data and information
related to the selected research topic.
Aim and objectives
Aim: To identify the impact of discrimination at workplace relating to employees motivation – A
study on Sainsbury.
Objectives:
 To evaluate the concept of discrimination and motivation among the employees at
workplace.
 To determines the impact arises through discrimination of employees motivation in
organisation.
 To assess the outcomes adapted by organisation in context of discriminating employees at
workplace.
 To provide recommendation to Sainsbury regarding adapting the best methods to
motivate employees through the aspects of discrimination at workplace.
Research question
1. What is the concept of discrimination and motivation among the employees at
workplace?
2. How the impact arises through discrimination of employees motivation in organisation?
3. What is the outcomes adapted by organisation in context of discriminating employees at
workplace?

CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction
Literature review is referred to as a scholarly paper which is very beneficial because it
tends to include current knowledge which in turn includes substantive findings associated with
the methodological and theoretical contribution related to the particular research topic. They are
considered to be as the secondary source which has been collected from already published in
formation. It helps in critically examining the viewpoints of several authors which in turn helps
in bridging the gaps which helps in gaining true and valid information and attain valid conclusive
points.
2.2 Themes of literature review.
Theme 1: Concept of discrimination and motivation among the employees at workplace
According to Marchiondo, Ran and Cortina (2018) the concept of discrimination which
affects the motivation of employees is mainly related to race factors. As every person had their
own capabilities and thoughts to interpret the work. In such perspective discrimination is done by
organisation regarding giving priority to that person which is more knowledgable and familiar
with the work and also the higher job position is offered to them similarly in case of motivation.
Through this perspective employees are motivated as they tried harder to achieve the post by
giving more productive results in workplace.
Nica and Molnar (2016) argued that through motivating employees regarding achieving
the higher post, it results in judging the other employees capabilities regarding not giving
accurate results. As every person had their own skills and strategies to accomplish the task. Thus,
by discriminating them on the bases of genders, race is not fair for the employees working in the
organisation. This results in facing lack of motivation of employees and also it affects the
company reputation and goodwill at lager scale.
Sia, Sahoo and Duari (2015) stated that discrimination is mainly committed by company
in respect of separating the employees who are weak or not accomplish the task better. For e.g.
In case of Sainsbury, they treat their employees equally and also discrimination occurs in respect
of women employees working in the premises. The discrimination mainly reflect the positive
aspects for company as employees which cannot work in hazardous places are to be set for
accomplishing in operational work.