Importance of Emotional Intelligence

Running head: Importance of Emotional intelligence
Importance of Emotional intelligence
Name of the Student
Name of the University
Authors Note

Running head: Importance of Emotional intelligence
Question one
Emotional intelligence refers to the ability to identify one’s own emotions as well as
others. It is the ability to manage the emotions of one’s own and other in an emotionally
effective way. This term was coined in 1990’s and then onwards this term became well
recognised both personally and professionally1. There are five principles of emotional
intelligence, they are, self-awareness, self-control, adaptability, empathy, conflict
management. Self-awareness is the ability to recognize ones emotions, especially in the
moment when they arise instead of being swept by them. Self-regulation refers to the skills of
self-control and the ability to manage emotions, desires, and behaviours aimed for a positive
outcome.
Question 2
There can be five ways for a leader to inspire one’s own team. It is very important to
keep the followers motivated. Since emotionally intelligent leaders are naturally self-
motivated, they are self-aware and confident of their abilities. Rather than depending on the
material object, they know to keep themselves motivated by having a positive attitude in
work. This kind of attitude also helps to build stronger relationships2. The leaders know that it
is very demotivating to work in the hostile environment, thus they listen and empathise with
others through their thick and thin. In this way, they are able to provide employees with the
autonomy they need to for working in a flexible fashion. As they are self-aware and they will
develop a proper understanding of their strengths and weakness this ability will help them to
regulate their attitude against other. It is very much important for the leaders to give then the
autonomy so that they can govern themselves, which in turn will keep them motivated.
Question 3
1 Peter PC, Honea H. EMOTIONAL INTELLIGENCE, BEHAVIORAL PROCRASTINATION, AND
ONLINE (OVER) CONSUMPTION. The Dark Side of Social Media: A Consumer Psychology Perspective.
2017 Sep 14.
2 Petrides KV, Mikolajczak M, Mavroveli S, Sanchez-Ruiz MJ, Furnham A, Pérez-González JC. Developments
in trait emotional intelligence research. Emotion Review. 2016 Oct;8(4):335-41.

Running head: Importance of Emotional intelligence
A culturally diverse workgroup can be very beneficial for the business, only if the
leader can effectively engage the workforce in the business. In order to communicate with
culturally diverse workforce it is important for leader to be aware of the disparate perception
of the intensity of emotions. This needs effective ways of using emotional intelligence. For
example in America, emotions are very legible externally which is very much different from
Japanese. In Japan, they are very docile and they assign higher ratings to emotion which are
internally experienced. Similarly, Asian people can be very restless with their emotions that
can prevent them from participating in the business environment. If I have to interact with
them in workplace, my style of interaction would be quite different. I would ask people
belonging from a Japanese background to tell me how they feel about the work but for an
America, the feedback form will be enough and the same with an Asian. However, my style
to interaction will more depend on the personality trait of the workers working there.
Question 4
Emotional intelligence is directly related to lowering the stress level in workplace.
This is because if one can manage their own emotions properly and the emotions of other
there will less chances of conflict3. Interpersonal communication reduces the stress level and
manages the interpersonal functioning of the employees. Higher emotional intelligence also
ensure better job satisfaction and thus reduces the stress level. Use of emotional intelligence
can act like an eye opener and this can be done by available practical methods to influence
change. Encouraging them in very steps with an appreciative feedback towards a good morale
and confidence amongst staff member could help the employees to interact effectively. This
kind of interactional pattern will help to strengthen a cohesive and supportive environment to
thrive in. establishing positive relationship will help to alleviate the pressure of work and
venting of negative emotions.
3 Mayer JD, Caruso DR, Salovey P. The ability model of emotional intelligence: Principles and updates.
Emotion Review. 2016 Oct;8(4):290-300.

Running head: Importance of Emotional intelligence
Project one
1) What are your emotional strengths and weaknesses?
Strengths and weakness depends on the perception of the individual. This is because others
may not perceive the way in which I define my weakness as weakness. However, I am good
will conflict management and I am self-aware of my own emotions4. Since I can recognise
my emotions assess myself accurately, this will provide me a realistic evaluation of my
strengths and limitations. With my ability of being self-reflective, I have self-control over my
disruptive emotions. Thus, I remain transparent to the standards of honesty or integrity.
However, due to lack of exposure and empirical experience I am hard on social awareness
ness skills and relationship management. Joining the form will help me reflect on my
relationship management skills, thus it will provide me with visionary leadership qualities.
2. What are personal causes of stress in your work life and how do you deal with them?
Stress refers to a state of mental or emotional strain or tension; in my case I do not
take tension rather, I try to solve it in diligent manner. As a result, there is tendency where I
sometimes overthink and are stressed. In my personal life the only thing that stresses me is
my health condition, since I am prone certain chronic diseases, they sometimes obstruct the
free flow of work5. I would admit that it is not always easy to deal with them because visiting
doctor and keeping drug dosage always in track is quite not possible in my routine of work6.
Therefore, Ignorance to health standards primarily results from my lack of knowledge about
the mind and body coordination. Medication was necessary and without my conscious effort
it became a part of my habit and now I think I have overcome that phase. Therefore, it is very
4 Goleman D, Boyatzis R. Emotional intelligence has 12 elements. Which do you need to work on. Harvard
Business Review. 2017 Feb 6;84(2):1-5.
5 Skaalvik EM, Skaalvik S. Job Satisfaction, Stress and Coping Strategies in the Teaching Profession-What Do
Teachers Say?. International Education Studies. 2015;8(3):181-92.
6 Laschinger HK, Borgogni L, Consiglio C, Read E. The effects of authentic leadership, six areas of
worklife, and occupational coping self-efficacy on new graduate nurses’ burnout and mental health: A
cross-sectional study. International journal of nursing studies. 2015 Jun 1;52(6):1080-9.