Importance of Operational Management - Report

   

Added on  2020-01-16

13 Pages4340 Words107 Views
MANAGEMENT ANDOPERATION
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................1P1. Differentiating the role of leader and function of manager..................................................1P2. Application of role by leader and functions of manager in different situational contextswith reference to M&S................................................................................................................2P3. Applying different models and theories of approach including situational and systemsleadership affecting management operations in M&S................................................................4TASK 2............................................................................................................................................5P4. Key approaches towards operation management and role of leaders and managers at M&S.....................................................................................................................................................5P5. Importance and value of operations management to achieve business objectives of M&S.....................................................................................................................................................6P6. Factors within the M&S environment affecting the operational management and decisionmaking by leaders.......................................................................................................................7Conclusion.......................................................................................................................................8REFERENCES................................................................................................................................9The Benefits of Situational Leadership®, 2012. [Online]. Available through:<https://situational.com/the-cls-difference/situational-leadership-what-we-do/>. [Accessed On:27th March 2017]...........................................................................................................................10
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INTRODUCTIONIn order to improve the efficiency in terms of production and developing products of highquality the role played by leaders and managers is of very importance (Schönsleben, 2016). Thereport has mainly taken into consideration the organization M&S. It is one of the majormultinational British retailers whose headquarters are located in the city of Westminster atLondon. It is famous for its range of products in the field of luxury food items, home-productsand clothings. It was founded in the year of 1884 by Thomas Spencer in Leeds. It basically has atotal of 852 stores spread across UK. The main competitors of M&S are Aldi, ASDA, Tescowhich have established themselves in the retail industry as well.The report also throws light upon the role of leaders manager's functions involved ingetting a task done from the employees. Furthermore, the importance of operational managementhas been analysed (Oriola and Alabi, 2014). The various theories in association withmanagement and leadership have also been discussed.TASK 1 P1. Differentiating the role of leader and function of managerRole of leader:In order to get work done from employees leaders are responsible.All this is done in order for accomplishment of goals set by cited company.Motivation of employees by leaders is an important role played by a leader.Employees are motivated by the communication and leadership skills of leadersfor inheriting in them the vision envisioned by cited organization. They are madeto work in a certain manner for achievement of objectives. Influencing andinspiring the employees in order for enhancing their efficiency & productivitywithin organization is the major responsibility of leader. Function of managers: The designing and managing of work within anorganization in the direction of pre-determined goals & objectives of citedcompany is the key responsibility of manager. In order for accomplishment of theobjectives of company, the managers develop a set of strategies and policies aswell. Different departments of organization have managers to manage the tasks ina systematic way (McShane, 2013). Also, the regular appraisal employees is alsothe duty of a manager in order to analyse the employee performance.1
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Differentiating the role of leader and manager's function: Overall the roles thatare assigned to managers and leader can not be interchanged but there is a certaindifference that occurs between both entities. However, both of them work in orderto work for the accomplishment of goals & objectives of company.More than just being a leader, manager has wider areas of organization to handle.However, it is not necessary that leader has to do the role of manager. Their work area isnarrowed.Fitting well in an organized structure is an important skill of manager. However informalgroups involve leader. Different functions of management are exercised by manager foraccomplishment of goals set by cited organization. Hence, the performance of a manager iscarried out in a more holistic manner in accordance with the management of tasks. Influenceover the people for achieving the group goals in a voluntary manner is done by leader. Only oneaspect of the various functions of management that accounts to be directing employees, isperformed by leader. The top management is responsible for assigning the authority to manager. On the basisof skills, knowledge and abilities possessed within a leader, authority is provided accordingly.For achievement of success manager needs to be effective leader (Marshall, Metters and Pagell,2016).There is no need to serve as manager by leader. Employees are directed to work bymanagers. On the other hand employees are provided motivation to carry out their work by aleader.P2. Application of role by leader and functions of manager in different situational contexts withreference to M&SManagement functions along with various style of leadership can be applied within theenvironment of M&S in order to bring out the changes among policies and strategies. This isdone in order to make the required improvements in operations with reference to company andreducing costs of manufacturing as well.The organization is able to work in a desired direction for accomplishment of theirobjectives set by them by effective functioning of manager and leader. Different functions ofmanagement and numerous traits in the field of leadership help in functioning of the organizationin a proper manner. M&S is currently facing the issue of the fake use of their imitating products2
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