Report on Functions and Characteristics of Leader and Manager of M&S Ltd

MANAGEMENT AND
OPERATION

Table of Contents
INTRODUCTION ..........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Roles and characteristics of a leader and manager................................................................1
P2 Application of role of leader and function of manager in different situations.......................2
P3 Theories and model of approaches........................................................................................4
TASK 2............................................................................................................................................6
P4 Approaches to operation management and role of leader and manger.................................6
P5 Importance of operational management in achieving the objective......................................8
P6 Factors that have impact over operational management and decision making......................9
CONCLUSION..............................................................................................................................10
.......................................................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
In this present world, effective management of operations is considered as an integral part
of an organization. In this light, it is a duty of managers and leaders of a business corporation to
effectively management all operations of a company. Operations management is a concept which
is responsible to manage and coordinate all resources that are required to manufacture products
and services of company (Talk, 2016). So, in this given report, various functions and
characteristics of leader and manager of M&S Ltd, which is a company engaged in a business of
retailing of clothes, luxury home products and other luxury items, is discussed. In addition to
this, various approaches used to define leadership is elaborated. Its strengths and weakness are
mentioned along with their functions. Furthermore, importance and value of management and
operations is also given effect regarding to its value addition in terms of success to the company.
In this assignment, different and varied factors affecting operational management of company
are explained.
TASK 1
P1 Roles and characteristics of a leader and manager
Leader and manager is one of the most important factors present in an organization.
considering this, M&S Ltd has a structure comprised of managers and leaders. It is a company
engaged in a business of retail of clothes, food products and other luxury items through many
sections of world. In the context of cited organization, managers and leaders has different tasks
that are vital for growth and development of their business institution (Su and Wang, 2012).
Manager and leader in context of cited organization can be defined as:
 Manager: A business manager can be recognised as a person who is responsible to
drive the works and tasks of others, so that to conduct business related activities and
earn huge profits. He is the person who is responsible for the management of entire
M&S Ltd.
 Leader: He is a person who is held accountable to lead or to command a group of
persons, organization and society or country. In context of business, leader is some one
that is responsible to guide and lead a team which has been assigned to accomplish the
tasks.
Different characteristics of manager and leader are as follows in context of M&S Ltd.:
1