Table of Contents INTRODUCTION...........................................................................................................................1 PART 1...........................................................................................................................................1 Introduction to the Organization..................................................................................................1 Introduction to Organizational structure and structure of the Tesco Company...........................1 Organizational design and their link with organizational structure.............................................2 Two approaches to the contribution of the HR functions towards organizational design...........3 Emerging HR developments and adoption of HR practices in the context of chosen approaches ......................................................................................................................................................4 CONCLUSION AND RECOMMENDATION...............................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Organisationsuccessreferstotheprocessofgrowingandprogressingofthe organization.Itcanbemeasureinanyorganisationtermsuchasprofitability,revenue generation, turnover, brand image, customer satisfaction and achievement of organizational objectives etc. It is very important for every organization and for that, they required sound and sacred managers and leaders(Bailey and et.al., 2018). Present report will give overview of the chosen organisation. It will highlight the organisational structure, organisational design and its relationship with organisational structure. It will also tell about the two approaches which can contribute the organizational design. It will also demonstrate the emerging trends and their link with the approaches. PART 1 Introduction to the Organization Tesco PLC is a large global company established in year 1919. Its headquarter is in Hackney, London, England, United Kingdom. It is one of the leading company in retail industry in the world. It was founded by Jack Cohen. On the basis of the gross revenue, Company is considered to be 3rdlargest company in the retail industry. The company is providing its products and services to the limited market such as United Kingdom, India, Ireland, Thailand, Malaysia, Hungary, Poland and Czech Republic. Tesco Company has given employment to around 4,50,000 employees. Tesco are working under various industry such as Retailing, Banking, Marketing, Telecommunications and hospitality industry (Tesco PLC (TSCO.L),2019). Currently, the key people of Tesco Company are John Allan, who is non executive chairman and Dave Lewis, who is group chief executive officer (CEO). In year 2019, Revenue, Operating income and net income are£63,911 million, £2,206 million and £1,320 million respectively. Introduction to Organisational structure and structure of the Tesco Company Organizational Structure Organizational Structure refers to the framework in which organizational roles, activities, duties and functions arearranged in a sequential order which lead to build an ordered configuration in the organization. It helps organizational staffs to understand how a company would run and operate in systematic manner for the achievement of the organizational goals. Types of Organizational Structure 1
Therearevarioustypesoforganizationalstructureswhichareadoptedbythe organization according to the size of the company, numbers of employees and objectives which required to achieve etc. These organizational structures are as follows - Hierarchical Organizational Structure This organizational structure is one of the most popular organizational structure. It is considered to be traditional one. In this structure, there are various management layers and every employees has supervisors(de Sousa, 2018). This structure is constructed on the basis of power and authorities. Functional Organizational Structure In this organizational structure, the company are divided into various departments on the basis of the functions of the organization. Employees are grouping according to their skills, knowledge and qualification. It is becoming popular nowadays. Flat Organizational Structure In this organizational structure, there is no management layers and employees work under the manager of the company. Thus, there is no power and authority in this organizational structure. Matrix Organizational Structure This organizational structure is the combination of the hierarchical and functional organizational structure. In this structure, teams are forming according to the group of employees who are in the same project or product line. But in this organisational structure, they have to report their functional manager rather than product or project manager. Organizational Structure of the Tesco Company Tesco Company has adopted Hierarchical Organizational Structure. Due to its large size and huge numbers of employees, its structure is highly hierarchical. This structure has three management layers such as Top management level, Middle management level and Lower management level. This structure has help company to define their roles and duties clearly which lead to smooth functioning of the company(Gardner and Paulin, 2018). Organizational design and their link with organizational structure Organizational design Organizational design refers to the procedures which helps company to achieve their organizational goal by doing change in their structure, procedures and systems and redesigning 2
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them according to the changing business environment. It helps managers and leaders of the business to create the departments, chain of commands and structure of the organisation. Elements of Organizational Design There are various elements of organisational design which must be considered during organizational designing. These elements are as follows - Work Specialization During the organizational design, company must focus on the job tasks assign to the given role positions. This is called work specialization. Departmentalization Department refers to the group of people who are involved in same kinds of activities. Company should make sure about the efficient management of departments during organisation design. Chain of Command Change in structure or roles will lead to change in chain of command. Chain of command refers to the order in which authority and power will flow from top management to low management. During the organisation design, company must take look upon the flow of chain of command in the organisation(Gaspary, de Moura and Wegner, 2018). Span of Control It refers to the framework in which numbers of employees are supervised by the manager directly. It will also change during the organisation design. Thus, company should focus on the ideal span of control for the purpose of smoothing functioning of the organisation. Their link with Organizational Structure There is a direct relationship between organisation design and organisation structure of Tesco company. Organisation design is considered to be the foundation of organizational structure. Change in organisation design will directly impact the Tesco's organisation structure which will also change accordingly. Change in organisation design means change in elements of organisation design which lead to change in organisational culture and behaviour in Tesco enterprise. This will lead to change in organisation structure adopted by the organisation. Two approaches to the contribution of the HR functions towards organizational design There are following approaches which contribute towards organisational design - High Performance Management Approach 3
High performance management refers to the process of improvement in performance by creating co-ordination between personal goals of employees and objectives of the organization. In order to align both goals and objectives in High performance management approach, Tesco are doing assess and develop the required skills, knowledge, capabilities and behaviour which lead to improvement in working style (Titov and Umarova, 2017). Thus, improvement in working style will improve the performance of the Tesco's employees as well as organisation. Improvement in performance will improve the working environment and organisational culture of the Tesco firm which will reflect in organisational behaviour. Better organisation culture and behaviour will improve the process of organizational design which lead to improvement in overall Tesco organisation. Resources Based Approach Resource based approach refers to the availability of human resources which make an organisation different from another organisation. Human resources should be valuable, rare, irreplaceable and difficult to copy due to different personalities and skills possess by the employees. Thus, Tesco should focus on their human resources in order to identify the strengths and weaknesses of their. After knowing about their strengths, HR manager along with another managers of the company should allot the task to the employee according to the skills and capabilities and work on the weaknesses in order to convert it into strengths. This will help organization to gain competitive advantages and company's organizational design will improve. Emerging HR developments and adoption of HR practices in the context of chosen approaches Emerging Human Resource Developments There are various emerging human resources developments which are as follows - Technological Human Resource Management There are a lot of changes happen in the field of Human resources due to technological advancement and changes. Today companies are using online review techniques, online skills assessments, online rewards and recognitions and HR bots (Artificial Intelligence). Learning Management System Due to increase in competition level between organisations, every employees are required to learn something new and that employees can be from top management or middle management or lower management(Maduenyi and et.al., 2015). Thus, companies are adopting different types of learning management systems in order to improve the efficiencies of the organisation. 4
Human Resource Practices In The Context Of The Approaches To adopt thelearning management system, Tesco must have to useResources Based Approachin order to provide proper training, development and learning opportunities in order to improve the skills, work style, knowledge and capabilities of the required employees. ToadoptthetechnologicalHRmanagement,TescomusthavetouseHigh Performance Management Approachin order to improve the performance of the employees by using technologies. This will lead Tesco to improvement in the performance of the employees (Mansouri, Singh and Khan, 2018). CONCLUSION AND RECOMMENDATION From the above study, it has been summarized that for the successful organisation, there are not only requirements of products and services or proper operational management. But also, an organisation required a good human resource team. Human resource is an important part of the organisation and they deal with the most important assets of the organisation – Employees and Staffs. Also, they should focus on the organisational structure and design too which are directly linked to each other as well as with objectives. Objectives also changes due to change in externalenvironment.Thus,humanresourcedepartmentshouldanalysistheexternal environment and try to link it with the organisational structure and design. Company should also follow the latest trends and accordingly adopt the approaches in order to create good working environment in the organisation. 5
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REFERENCES Books and Journals Bailey, C., and et.al., 2018.Strategic human resource management. Oxford University Press. de Sousa, S., 2018.Understanding organisational identity as a factor influencing organisational design.(Doctoral dissertation, University of Pretoria). Gardner, S. and Paulin, S., 2018. The journey of self, nature, technology and sustainable organisational design: insights for transformative leadership praxis. InDisciplining the Undisciplined?(pp. 243-254). Springer, Cham. Gaspary, E., de Moura, G.L. and Wegner, D., 2018. How does the organisational structure influenceaworkenvironmentforinnovation.InternationalJournalof Entrepreneurship and Innovation Management. Maduenyi, S., and et.al., 2015. Impact of organisational structure on organisational performance. Mansouri, A.A.A., Singh, S.K. and Khan, M., 2018. Role of organisational culture, leadership and organisational citizenship behaviour on knowledge management.International Journal of Knowledge Management Studies.9(2). pp.129-143. Titov, E. and Umarova, L., 2017. Impact of real and propagated values on organisational success.Congruence of personal and organizational values.pp.13-30. Online TescoPLC(TSCO.L).2019.[ONLINE].Availablethrough: <https://www.reuters.com/finance/stocks/company-profile/TSCO.L> 6