Improving Housing Management Services: Addressing Anti-Social Behaviour and Empty Flats

Housing Report
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Contents
Introduction...........................................................................................................................................3
Two issues in housing management services........................................................................................3
Improving anti-social behaviour............................................................................................................4
Improving empty and boarded flats......................................................................................................5
SMART Plan...........................................................................................................................................6
Conclusion.............................................................................................................................................7
References.............................................................................................................................................8
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From: The Policy Officer, (Mr.BM)
To: The Board of Goldacre Housing Association
date
Introduction and summary
Housing associations have remained commited to tackle anti-social behaviour (ASB).
Housing associations use several mechanisms such as prevention of ASB, supporting victims
of ASB, and enforcing good behaviours amiong the tenants. Just like any other housing
associastions, Goldacre Housing Association have realised that ASB hinders its ability to
attract new tenants hence a negative impact on its revenue genaralisation. Within the purview
of housing management services fall rent collection and maximisation, dealing with repairs
and maintenance, dealing with anti-social behaviour and providing assistance in every arena
of real estate (Lam, 2008, p. 226). Anti Social behaviours also affect Goldacre Housing
Association’s dedication to provide safe and secure housing services such as buying, selling,
renovating and mordernising houses. Recently, the housing association has been experiencing
issues related to the ineffective measure of addressing anti-social behaviour which has
dissatisfied the residents and the empty and boarded flats that have declined the attractiveness
of the sector. The aim of this paper is to address these elements of the housing management
services by providing evidence-based recommendation and constructing SMART plan for the
same. The summary should also very briefly outline the key actions you intend to take
Two issues in housing management services
Heading anti-social behaviour
The Goldacre Housing have over the years put in place several intiative to handle anti social
behaviours. With the introduction of new sanctions and powers, the associyion has a
responsibility to protect its clients from ASB. The association provide a wide range of
community saftety, regenerations initiatives and housing management as aa way of protecting
its tenants. However, this the arising compaints from tenants about ASB in the locality,
associstion ought to come up with effective approach to ASB to address the issues suggested
below.
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