Improving Professional Communication for Child Safety and Wellbeing
Verified
Added on  2023/06/09
|14
|3193
|351
AI Summary
The report discusses the ways undertaken by the Administration for Children Services in New York City to improve the safety, health and wellbeing of children who have been the victims of abuse, neglect or harm. It talks about the improvement of professional communication, ethical and multicultural implications of the research and more.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Running head:PROFESSIONAL COMMUNICATION Professional communication Name of student Name of University Author note
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
1PROFESSIONAL COMMUNICATION Executive summary The professional communication was improved by designing new protocol to work with families and communicates with them to understand the scenario and then the safety plans were created. The pilot training improved the professional skills, interpersonal and communication skills among the workers, which allowed them to do the right things, i.e., reported immediate cases where children were being harmed to higher authorities, social workers and police to prevent such incidents. Even the human trafficking involving the young children had been reduced to a large extent, which showed positive outcomes and as a HRM manager of the organization, I would like to improve certain areas more and ensure that the workers commit fully towards maintenance of ethical value and take part in the education and training programs. This could make them enough aware and cautious while handling these cases of harm and negligence of children and finally ensure maintenance of ethics, professionalism at work and achieve growth at present and in the future days to come.
2PROFESSIONAL COMMUNICATION Table of Contents Introduction......................................................................................................................................4 Management of education, training and personal or professional development.............................5 Improvement of professional communication.................................................................................7 Ethical and multicultural implications of the research....................................................................8 Conclusion.....................................................................................................................................10 References......................................................................................................................................10
3PROFESSIONAL COMMUNICATION Introduction The report is presented to discuss about the ways or approaches undertaken by the Administration for Children Services in New York City to improve the safety, health and wellbeing of children who have been the victims of some kinds of abuse, neglecting or harm. According to the NYS laws, there are mandated reporters who have been assigned with the roles and responsibilities of reporting about the victims and the subject of harm, negligence or abuse that the children may have experienced. The topic will further illustrate about the causes of such incidents along with the probable negative effects that may be experienced in the future (Beebe & Mottet, 2013). According toMcFadden, Campbell & Taylor(2014), it is the duty of the child care centre workers such as doctors, nurses, teachers, police officers and other social care staffs to report the allegations that are responsible by the law and ensure that immediate actions are undertaken for improving the lives of the children and make them lead a better and healthy life in the future.The Administration for Children Services in New York is dedicated to providing Children’s services and acts as a Governmental agency to promote the health and wellbeing of children and families in New York (Kadushin & Harkness, 2014). Till now, there have been nearly 60,000 cases and investigations that are conducted by the Administration for Children services promote the health, safety and wellbeing of the children in New York City, furthermore deliver child welfare services, juvenile care services and education services too. Because the entire focus is shifted towards the management of health and wellbeing of the children along with the management of social services to ensure that the children are not abused and even not thrown out of their homes due to some kind of negligence or abuse. The children should be placed in the Foster Care, in case they would be removed from their own homes and various programs are implemented for making them deal with their
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
4PROFESSIONAL COMMUNICATION emotions and stressed behaviors (Bosch-Sijtsema M., & Sivunen, 2013). The mission statement of Administration for Children Services is to provide national leadership and develop various scopes and opportunities for the families to create economically and socially productive lives for people and at the same time, foster the development of health and wellbeing to become more supportive and successful to them. Management of education, training and personal or professional development Various mentoring and emotional improvements sessions are to be arranged for the individuals to make sure that they overcome from their grief, distress and understand about the values and beliefs. This could make them more cautious about the roles that they should manage in the future and understand that their lives had not been finished. They would learn to take their own roles and responsibilities and understand the importance of life through interaction with the care workers present at the Foster Care. The Government and regulatory bodies are also responsible for supporting the Administration for Children Services in New York City to ensure that the services are delivered properly and the ethical standards have been maintained to keep the children safe and healthy, considering that the case of harm, abuse or negligence does not occur again (Schoeneborn, 2013). The arrangement of training and education for the employees is needed to make them handle the critical situations and work accordingly to serve the clients and reduce the chances of incidents where children are being harmed or abused. There were investigations done in many cases that showed that through the engagement of families, it would be easy to support the families as well as address the safety related risks and incidences of abuse, harm or negligence to the children.Jones, Savage & Yu(2014) stated that the professional communication will also assist in identifying the areas of weaknesses and gaps
5PROFESSIONAL COMMUNICATION and then address the safety risks, provide parenting classes and arrange training to make sure that the children are not subjected to any kinds of harm in the future. The families are t be provided with necessary help and support to overcome the challenges such as poverty, isolation in terms of social perspective, mental health and illness along with domestic violence cases. All these could reduce the risks of children as well as keep them safe and healthy from any kinds of harm, abuse or negligence (Oswal & Meloncon, 2014). The educational facilities would be promoted and further investigations should be conducted to identifying the cases where the children are the subject of harm or abuse, which has affected their mental and physical health and wellbeing. With a proper vision to create a society where children are kept safe and through partnership working the council of the city, it would be convenient and much easier to expand the preventive services for the children and families in New York. This would furthermore support their positive health and wellbeing. A new protocol has been designed for working with the families who could receive the preventive services and even communicate at regular intervals with the ACS. They could be provided with relevant information resources and probable support to determine the risk factors or children harm or abuse and manage safety plans afterwards to resolve the challenges. The pilot training provided to the professionals of Administration for Children Services in New York City could further contribute to safety, proper health and prevention of trafficking (McFadden, Campbell & Taylor, 2014). There has been a great sense of urgency, which has further helped in doing the right things at the right time to keep them safe and ensure proper support and working in partnership for all the individuals living in New York.
6PROFESSIONAL COMMUNICATION Improvement of professional communication The main goals of the organization are to manage the federal programs properly for ensuring that the improvement of economic and social wellbeing is possible. The families and young individuals should be trained for increasing their own economic independence and enhance the productivity as well. This has improved the professional development and has been reflected in one’s job performance and various reforms associated with the Social work at Administration for Children Services in New York City. As the executive HRM manager, I would like to state that the company has been committed to its services’ excellence and during the past few years, new policies and laws are implemented to maintain good quality services, furthermore support the health and wellbeing of people too (Featherstone et al., 2014). The company has investigated cases where allegations have been made regarding such kind of abuse or harm to the young children, and in case the necessary steps are not taken, the image and reputation may deteriorate as well. Due to the high level of training provided to the social care workers of the organization, they have been skilled and knowledgeable and understood the importance of personal experiences. This has allowed collecting the feedbacks and complaints made by the people and then actions have been undertaken to stop the issue thereafter. With the professional development through training, the workers have learned to cope up with stressful situations and interacted with the other employees at regular intervals to work as an unit for fostering child care (nyc.gov, 2018). Their job performances have improved and it has also made them follow the rules, regulations, codes of conduct and ethics to maintain the professional standards and encourage personal feelings too. BasedonthestatementofPope-Ruark(2014),theprofessionaldevelopmenthas facilitatedthecommunicationprocessnotonlybetweentheworkers,butalsocreated
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
7PROFESSIONAL COMMUNICATION convenience for them to communicate with the children and make them feel safe and secure. The expansion of education and training at the organization helped in delivering appropriate services t prevent child trafficking as well as involved the social media to raise awareness among people (Malyuga, 2015). This was basically done for making people cautious about the occurrence of incidents and made them report to the Mayor or social workers of the organization undertake immediate actions and raise their voices against child trafficking or any other kinds of harm or abuse experienced by children. The pilot training also improved the professional development for the workers and made them work during cases of urgency to do the right for the children and their families who were being served (Reimer et al., 2015). It is also to be noted that proper help and support has been provided by the New Yorkers too to make this a priority and protect children from harm, abuse and negligence. These necessary aspects are needed to improve the professional communication and the individuals working there have experienced professional development and growth to succeed at present and in the future as well. Ethical and multicultural implications of the research The ethical values are managed properly and considered as well by the organizational workers to ensure that the professional standards are maintained. It will not only promote good ethics and values, but also can result in maintaining a stable culture, with a diversified workforce consisting of employees working together as an unit in coordination towards a shared vision and mission. The professional development requires managing proper values and ethics and it can be possible when the workers of the organization will work according to the codes of conduct, laws, rules and regulations (Ivey, Ivey & Zalaquett, 2013). At Administration for Children Services in New York City, the employees have learned to respect each other and interacted among each
8PROFESSIONAL COMMUNICATION other consistently, which established good and positive ethical relationships. Though the codes of conduct and ethics do not represent the multicultural competencies such as skills, knowledge and expertise, high level of commitment of the workers has resulted in serving for the wellbeing of each other. There are skilled counselors who have been appointed by me, as a HRM manager, to focus on the improvement of professional skills among the employees. This has allowed me to clarify certain questions, understand, encourage and assist others to gain power and remain satisfied too. The other practice guidelines applied within the organization have been followed to ensure that any forms of discrimination within the workplace are prevented and the diversity issues are resolved (Hanna, Crittenden & Crittenden, 2013). It is essential for the promotional of a positive culture, where there have been principles of respect and caring that aspired individuals working there to deliver their potential to the optimum level and maintain successful behavioral standards. Multicultural counseling is adopted by the organization to facilitate the professional communication process and professional development through management of trainings and prioritizing on the cultural competence in the service of delivery. The multicultural implications are immense and fall within the ethical aspects, because it has raised awareness of the cultural values, beliefs and biases, which can enhance the skills of employees and make them capable of handling critical situations where there is an occurrence of harm or abuse to children (Fritz, 2013). Not only this, but also the people will gain learning opportunities to understand how the situation can be dealt with and immediate reports can be made to prevent the children become the subject of harm to own self or others. The professional within the organization have become culturally skilled and engaged in communication to eliminate prejudice and ensured that children
9PROFESSIONAL COMMUNICATION are being communicated with and a positive emotional connection is established with the children (Jones, Savage & Yu, 2014). Conclusion The topic presented about professional communication process as well as the professional development and growth of individuals working at Administration for Children Services in New York City to improve the health and wellbeing of community and save child children from harm or abuse. There are multiple cases of human trafficking, children being harassed or bullied and even those children who have been the subject of harm or abuse to others. It created negative impact on their mind and deteriorated the physical and mental wellbeing and often the children fail to rectify or resolve the issues properly. To manage these issues, professional standards should be maintained and here the professional communication and development of procedures proved to be useful for promoting good health and creating a better place for them to live in. Administration for Children Services in New York City made sure to arrange interviews for the managerswithpropersupportandhelpfrommyside,whichfinallymaintainedthe professionalism among individuals too. The discrimination based on race, religion, creed, etc. waspreventedtoo,whichmaintainedworkplaceethicsandstabilizedthecultureof the organization, furthermore contributed to the safety and health of children who had been abused or harmed within families. Therefore, it could be stated that the professional communication had been a major aspect of professional development, which contributed to the business performance enhancement ensured consistent service delivery to protect the children from any sort of harm, negligence and misuse.
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
10PROFESSIONAL COMMUNICATION References Beebe, S. A., & Mottet, T. P. (2013).Business and professional communication: Principles and skills for leadership. Pearson. Bosch-Sijtsema, P. M., & Sivunen, A. (2013). Professional virtual worlds supporting computer- mediatedcommunication,collaboration,andlearningingeographicallydistributed contexts.IEEE Transactions on Professional Communication,56(2), 160-175. Featherstone, B., Morris, K., White, S., & White, S. (2014).Re-imagining child protection: Towards humane social work with families. Policy Press. Fritz, J. M. H. (2013).Professional civility: Communicative virtue at work. New York, NY: Peter Lang. Hanna, R. C., Crittenden, V. L., & Crittenden, W. F. (2013). Social learning theory: A multicultural study of influences on ethical behavior.Journal of Marketing Education, 35(1), 18-25. Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2013).Intentional interviewing and counseling: Facilitating client development in a multicultural society. Nelson Education. Jones, N., Savage, G., & Yu, H. (2014). Tracking our progress: Diversity in technical and professional communication programs.Programmatic Perspectives,6(1), 132-152. Jones, N., Savage, G., & Yu, H. (2014). Tracking our progress: Diversity in technical and professional communication programs.Programmatic Perspectives,6(1), 132-152. Kadushin, A., & Harkness, D. (2014).Supervision in social work. Columbia University Press. Malyuga, E. N. (2015). Individual-oriented training in professional communication teaching. ICERI,8, 4807.
11PROFESSIONAL COMMUNICATION McFadden, P., Campbell, A., & Taylor, B. (2014). Resilience and burnout in child protection social work: Individual and organisational themes from a systematic literature review. The British Journal of Social Work,45(5), 1546-1563. McFadden, P., Campbell, A., & Taylor, B. (2014). Resilience and burnout in child protection social work: Individual and organisational themes from a systematic literature review. The British Journal of Social Work,45(5), 1546-1563. nyc.gov. (2018). Retrieved from https://www1.nyc.gov/site/acs/index.page Oswal, S. K., & Meloncon, L. (2014). Paying attention to accessibility when designing online courses in technical and professional communication.Journal of Business and Technical Communication,28(3), 271-300. Pope-Ruark,R.(2014).Acaseformeticintelligenceintechnicalandprofessional communication programs.Technical Communication Quarterly,23(4), 323-340. Reimer, E., Jakobs, E. M., Borg, A., & Trevisan, B. (2015, July). New ways to develop professionalcommunicationconcepts.InProfessionalCommunicationConference (IPCC), 2015 IEEE International(pp. 1-7). IEEE. Schoeneborn, D. (2013). The pervasive power of PowerPoint: How a genre of professional communication permeates organizational communication.Organization Studies,34(12), 1777-1801.
12PROFESSIONAL COMMUNICATION
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.