Designing an In-House Training Program for Leadership Skills Development

Running Head: SUPPORT PROGRAM
Training and Development
In-House Training Program
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SUPPORT PROGRAM 2
Executive Summary
The aim of this report is to design and develop an in-house training program to
address the training and development needs of leadership skills identified in assessment 2.
The training program focuses on leadership skills development. Currently, development of
software at Atlassian demands a high level of core knowledge and skills of employees about
information technology. The reason to focus on leadership development program is to make
them gain unique string skills to direct employees towards achieving quality services,
increased production, and awareness about the needed changes. The goal of the training and
development program is to make leaders gain communication, motivational, and coaching
skills. The results indicate that focusing on leadership will help respond to the skill gap at
Atlassian and align leadership with customer services and quality improvement. It is
concluded that training evaluation will depend on analysis of data collected at post-training
from employees and leaders.

SUPPORT PROGRAM 3
Table of Contents
Executive Summary...............................................................................................................................2
Introduction...........................................................................................................................................4
Organisation..........................................................................................................................................4
Overview of Atlassian Corporation....................................................................................................4
Importance of training program........................................................................................................5
Participants............................................................................................................................................6
Explanation of the cohort of who need to participate in the program..............................................6
The Benefit of the program to The Participants................................................................................9
Program Plan.......................................................................................................................................12
Detailed Plan...................................................................................................................................12
Program Objectives.........................................................................................................................13
Schedule and planned activities......................................................................................................14
Method of Delivery..........................................................................................................................14
Instructions for the Trainer..............................................................................................................15
Training Evaluation..........................................................................................................................17
Conclusion...........................................................................................................................................17
References...........................................................................................................................................18

SUPPORT PROGRAM 4
Introduction
Organizations conduct needs assessment activities in different departments to help
them identify existing gaps. Consequently, it is from the identified gaps that human resource
personnel can design appropriate training and development programs (Mirzanti, et al. 2017).
A needs assessment involves a systematic process that organizations apply when they want to
respond to available gaps and needs available between the current conditions as well as the
desirable conditions. Management must measure the discrepancy occurring between the
current conditions and what management seeks to achieve. Objective of this paper is four
fold. The first section explains the reason for undertaking a needs assessment. The second
section explains and justifies the method selected to conduct the needs assessment. The third
section conducts an evaluation of the needed assessment process in order to determine
whether training is necessary. The fourth section examines possible outcomes in case the
needs assessment is not properly planned or conducted.
Organisation
Overview of Atlassian Corporation
Atlassian Corporation Plc operates as an Australian Company with its headquarters at
Sydney. Currently, the company specializes in designing and selling of three groups of
products – for planning, tracking & support, for collaborating & chatting, and coding,
building & and shipping. For example, the first category of products includes Jira software,
Jira service desk, Jira Core, and Statuspace. The second category of products covers
confluence, Trello, Stride, and Hipchat. The third category of products includes the
Bitbucket, Sourcetree, and Bamboo.
Every organization has varying reasons forces management to initiate an assessment
of employee needs. Management can find an opportunity to update their employees