Performance Management Approaches in Tesco Plc

This assignment delves into the critical role of performance management within organizations, focusing specifically on Tesco Plc. It examines diverse performance management approaches such as comparative, attribute, behavioral, results-oriented, and quality-based methods. The assignment analyzes how these approaches contribute to evaluating employee performance, fostering a positive work environment, and achieving organizational goals. It emphasizes the importance of HR managers utilizing these insights for auditing personal qualities, behaviors, and identifying strengths to overcome barriers in organizational development.

DEVELOPING
INDIVIDUALS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Explain professional knowledge, skills and behaviours assessed by HR:.............................1
P2. Personal skills audit and prepare development plan.............................................................3
P3 Differences between organisation and individual learning, training and development.........4
P4 Need of continues learning and professional development for sustainable business
performance:...............................................................................................................................6
TASK 3............................................................................................................................................7
P5 Understand HPW contribute employee engagement and competitive advantage:................7
TASK 4............................................................................................................................................8
P6: Approaches to performances management...........................................................................8
CONCLUSION................................................................................................................................9

INTRODUCTION
Under any firm, the emergence of teams and individual are controlled by HR manager. Team is
the group of accumulation of firm's representatives towards specific targets. Whole
representatives were preform for accumulating particular targets in a most efficient manner. The
team member has an superior skills, knowledge (Salas and et. al., 2012). To form a group, there
is a need to merge two or more people in order to attain various objectives. Teams are emerged
for only temporary period for work together and attain firm's target. Such report is based on
Tesco plc which is the highest supermarket chain in the UK and have 27.8% stake in the market.
The key aim of such project is to emerge certain knowledge and skills for attaining more
performance in the cited firm. This assist in gaining awareness of learning for how an individuals
could their skills and behaviours.
TASK 1
P1 Explain professional knowledge, skills and behaviours assessed by HR:
Professional knowledge, skills are required by HR for emerging them in an adequate
manner. For emerging of employees ability, a manager is required to implement regular
professional development. This is a procedure that assist in assessing and documenting adequate
skills, experience and knowledge which would assist in increasing these things in a formal and
informal manner at the time of doing their work. There are few advantages for emerging
individual, teams and firm that are as follows:
 Regular professional development assist in controlling and enhancing skills and
knowledge which renders professional activity to their potential buyers, clients and
society (Salas, Rosen and DiazGranados, 2010).
 The manager of the firm assist their subordinates to do effective work so that the
employees could get satisfied with their job.
 Continuous developing of an individuals helps the firm to have new position in the firm
where they could handle, control for getting an adequate targets.
 Such would help out the firm in achieving appropriate employee confidence for attaining
targeted goals and objectives so that the business objectives can met.
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HR manager, they need to emerge and incorporating individual teams for adequate
objectives who have an great skills, knowledge and behaviour to work in an adequate proper.
They needs to perform entire operational tasks which are mentioned as under:
 Requires to work with entire division for knowing their operational functions and use
diverse plans and policies for efficient activities.
 For emerging manager, there is a need to promote culture of the firm among their
workers and intimate about their strategies and plans (Woodcock, 2017).
 This has knowledge for addressing diverse types of challenges that develop in the firm
and provides solution that are suitable for them.
 They are required to cover various issues concerned to salary and also covers promotions
and needs to have various promotional activities in their business.
 The HR manager of the cited firm recruit appropriate candidates who possess impressive
skills, knowledge and behaviour this covers person specification, job description, filling
application forms, shortlists, interviewing, chose adequate candidates.
 They are required to provides salary feedbacks on a continuous basis in a firm (Obiwuru,
and et. al., 2011).
 Renders training and development sessions for improving their abilities and capabilities
that assist in achieving firm's set goals and targets.
 HR manager are required to emerge efficient planning strategies that are needed for long
term period for employees in Tesco plc.
 The key role of manager is to make entire employee record which covers cell numbers,
address, email id and so on.
 Render training to their new-comer candidates and induction program that assist in
introducing with co-workers.
 They are required to implement advance strategies, plans and rules that could assist firm
for achieving greater success.
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P2. Personal skills audit and prepare development plan
For recognising strength, weakness, opportunity and threats of an individual personal
audit skills is required which helps in developing effective environment where person works and
changes his behaviour according to the atmosphere. Tesco plc HR manager carefully analysed
and evaluate his qualities and attributes which help them to build their career for long-term. HR
manager has both strength and weaknesses which effect on his performance toward the activities
of company (Nahavandi, 2016). HR's skills and strengths in HR department department helps in
achieving goals by performing task and activities whereas need to eradicate his weakness which
affects the objectives as well as performance. She should expert in information technology as
well as in communication skills so that she is able to write a report and prepared presentation
accordingly in understandable manner. She must be having ability to resolve all the conflicts that
arises in her HR department by providing effective advice and should also conducting an
interview for an new candidates. HR manager may be not having knowledge of using database
system that counts in her threat. Let discussed about the strengths and weaknesses of HR
manager:
Strengths:
 Having a knowledge of ms office.
 Expert in preparing writing reports
 use of important information to prepare attractive presentation.
 Resolving technical issues through providing different incentives.
 Provide instructions in order to achieve HR department goals.
Weaknesses:
 Not having a knowledge of any software.
 Does not having a skills to use database.
 Facing skills problems due to lack of training and development programs.
 Not preparing any report on employees deficiencies or efficiencies.
There is need to identifying and improving the weaknesses in order to achieve efficiency in her
skills and behaviour towards HR department.
It is also necessary to improve skills and knowledge of an employee so that they contribute
towards the organisation in effective and efficient manner in order to achieve organisational
goals. Market trends and changes plays an important role in growth of an individual as well as
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performance of an organisation is the responsibility of an organisation as well as HR Department
to conduct training sessions and development programs for their existing employees in order to
enhance their skills and knowledge which help in improving the performance of company.
Such development plans should be conducted in the form of:
S. No. Learning
objective
Rating on the
basis of
skilfulness
Skills to be
achieved
Ways to
growth skills
Time period
(i) Technical 8 10 Use advanced
techniques to
improve skills
2
(ii) Technological 6 10 Need to work
on innovating
existing
technologies.
3
(iii) Communicatio
n Skills
9 10 Need to
enhance self
confidence
1
P3 Differences between organisation and individual learning, training and development
Organisational Learning:
When the employees of an organisation failed to perform as per the expectations or contribute
less to the organisation then an organisational learning must be required in order to develop and
improve their skills and abilities to perform and bring profitable outcome in the form of
competitiveness, innovation etc. that helps in achieving an organisational goals in an effective
and an efficient manner. It fulfils the requirement of needs and demands of consumers in terms
of quality and quantity of goods and services (Marquardt, 2011). HR manager also need to learn
all the basics that helps in achieving the desired targets. To creating image and reputation among
the competitors it is necessary to enhance and improve the skills as well as personal traits of
employees so that they can contribute well to an organisation. This learning programs helps an
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organisation to compete with the competitors in the form of financial profitability,
competitiveness and quality and variety of product and services.
Individual learning: Individual learning helps in providing and enhancing the skills which
brings success and growth in career through increasing demand and services in the market
towards the customers. Through individual learning, organisation can enhance innovate goods
and products by conducting training and development sessions which helps in attracting large
number of consumers towards the product (Katzenbach and Smith, 2015). Developed and
innovative products maximising standard of living of people. Under individual learning the
managers and employees are trained to formulate and implementing the effective strategies and
polices that maximising the sales and distribution of goods and services. In order to improve
efficiency in an individual for long term basis, certain programs and training sessions must be
implemented so as to achieve their personal goals as well as organisational goals. HR manager is
liable to conducting such training programs in order to help in an overall development of new
employees as well as an existing employees. These learning programs also attracts large no. of
candidates to look upon their company in terms of getting employment opportunities and
therefore indirectly helps an organisation to achieve the pre-determined organisational goals in
an effective and an efficient manner within pre-determined time period.
Difference between Organisation and individual learning:
Basis Organisational learning Individual learning
Meaning It refers to the development of
an organisation.
It refers to the development of
an individual.
Objective Eradicating error that comes
the business procedures.
Enhancing knowledge and
skills of an individual.
Improvement Organisational improvement in
terms of quality and quantity
of good and services.
Individual improvement in
terms of skills, knowledge and
abilities.
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Benefits Team contribute its
performance in achieving
goals.
Team helps in achieving
individual's personal goals as
well as an organisational goals.
P4 Need of continues learning and professional development for sustainable business
performance:
Individual and firm needs to have continuous learning for improving skills, knowledge
and experience. Consistent learning style are required so that the company can satisfy from
personal and professional development level. There are various sources that assist in convening
consistent learning in a most effective manner which are mentioned as under: Seminars and conferences: An individual is required to attend seminars and conferences
which assist him for getting adequate capabilities in a most effective manner. Such would
provides regular learnings to an individual (Huczynski and Buchanan, 2010). Training: HR manager of Tesco plc. Is requires to provides an efficient training to their
existing and new employees so that they could contribute their knowledge for getting
firm's pre-set targets. Online learning: An organisation could helps to achieve knowledge by implementing
online tools which could assist the firm to gain effective skills. This tool would renders so
many researcher data on one topic that displays diverse point of view on a particular
concept. There are so many firms which renders this kind of facilities or amenities for
their employees to improves skills and knowledge on a specific topic which assist in
utilizing on a firm operational functions. Workshops: Tesco plc needs to render workshops tasks in that they needs to play diverse
games which are related to knowledge of the existing data and improves attitudes of
employees by presenting these workshops in a firm.
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 Coaching: HR manager of the cited firm needs to provides adequate coaching for their
employees in order to enhance their skills, ability and capabilities for handling work.
This also assist in achieving diverse task information fro attaining pre-set objectives (Hitt
and et. al., 2011).
Under service industry, sustainable organisation renders efficient performance in the market
sector. HR manager implement sustainable operational activity for achieving the targets of the
firm. Various firms faces so many challenges at the time for achieving the sustainable business
targets. By resolving these kinds of issue, firms are able to improve performance of the firm. The
sustainable development helps the firm to emerge diverse strategies, mission and vision
statements. Such would also analyse and measure entire targets and tries to attain the future
objectives. With the help of benchmark and other tools, company could able to get the
sustainability. This also assist the firm to improves the financial performance in the large market
and attain the potential customers.
TASK 3
P5 Understand HPW contribute employee engagement and competitive advantage:
Higher performance working means the process and practices and work together for gaining
adequate outcome and enhance operational performance of their members (Cummings and
Worley, 2014). This is the basic concept of company which control structure of a firm and ever
ready to enhance the performance of the firm and individuals. This is the framework that are
required to be interpreted by the managers for their particular firm condition in the existing time
period. The importance of greater performance working on a firm's and its employees renders
growth to the company. HPW is useful for improving skills, knowledge and experience which
renders development to the firm's functions in the higher market. This is unique process and
systemic approach which helps in enhancing employee innovative abilities in an effective
manner. Such would renders advantages to the firm and employees for HGP for selling goods
and services that improves their market share and improves workers position.
However, there are few constraints that influence HPW such as slow betterment in skills,
deficiency of technical knowledge, least managerial skills etc. this is the system that are
independent but linked with the HR departments function which covers selection, training and
performance appraisals which assist in improving employee efficiency (Coghlan and Brannick,
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2014). Employees of the firm get the better achievement sound skills, motivation and renders
diverse opportunities for attaining higher target goals. Elite working idea help in affecting
businesses and representatives both in positive way to achieve target objectives. On the off
chance that a representative were perform well in an association and accomplish all important
errand goals in powerful way. The HR administrator should tries to grow elite standard which
fulfil request and needs of clients in the market. HPW is advantageous for assessing and
measuring of a worker and managers performance.
TASK 4
P6: Approaches to performances management
In an organisation, performance management is an essential aspects that is needed for the
purpose of developing, supporting, improving and directing individual as well as team in
attainment of organisational goals. The workers and employees are working together for the
same common objectives that is set by company (Burke and Noumair, 2015). They contribute
their maximum efforts in betterment of sustainability. The primary objectives of managers in PM
is to design a well organise plan and resources which can provided them more effective
outcomes. It also help in developing capable team, groups which can assist in reaching Tesco plc
vision and mission in more effective and efficient manner. It is the responsibility of managers to
use its best effort for framing a team which is capable for handling task in more appropriate
manner. This results in getting more effective advantages from their efforts. Human resource
management is responsible for managing and directing various direction to employees in order to
attain there goals. An organisation can make use of various plan and strategies or methods for
measuring performance of there employees so that less chance of mistakes can be occurs.
There are various approaches of performance management which an use in an
organisation in order to make more effective outcomes. Some of them are discussed as follows:
Comparative approach: This particular approaches need rater to compare single
performance to that of the others. It is mostly uses few of the assessment of individuals ability to
perform or worth and seeks to create some ranking system in the group as well as workers.
Under this approaches various types of methods such as ranking, forced distribution and paired
comparison (Brown and Harvey, 2011). This plan is important for lager scale organisation and
that company in which maximum number of job opportunities.
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Attribute approaches: Under this approaches, performance of individual is ranked on
the basis of people attitude, behaviours and style they are carried at workplace. It consists of of
teamwork, creativity, problems solving capability etc. Limitation of this approach is that
performance cannot be determine on the basis of judgements.
Behavioural approaches: It is very traditional approach of performance measurements.
It consists of analyses and determining workers attitude and behaviour of the basis of
performance level. It determine actual performance of employers that they posses at their work
place.
Results approach: It is known as one of the simplest approach of measurement to detect
workers after completion of their work. In this, balance scorecard is used to determine overall
performance of an organisation and team at the workplace.
Quality approach: It is related with customer satisfaction by overcoming its barriers and
attain targets of the company (Bolman and Deal, 2017). This particulars approach is used to
target on both persons and group factors. The necessary importance of this method is related with
the issues related with the teamwork. Use of appropriate sources of measuring performance of an
individual so that maximum results can possible.
CONCLUSION
From the above project report, it has been concluded that human resources is crucial
aspect of any organisation which is responsible for managing and controlling performance of
individual and team. This particular project summarise with necessary information about role
and responsibilities those are used in order to manage team and other workers. It covers various
aspects of methods and approaches which is related with increasing moral of employees. HR
managers of Tesco Plc is using these information for the purpose of auditing analysis of personal
qualities and behaviour. The strength which will help in attaining goals and remove barriers
which are present in an organisation development. Performance management approaches are
used to detect employees performances.
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REFERENCES
Books and Journals:
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