Reflective Essay Outline - Format, Tips

Individual Reflective
Essay
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Internship plays an important role in part of individual’s life to achieve success and growth
at marketplace. This helps them to enhance their skills, knowledge and experience in particular
field to accomplish set goal and objectives. It is individual personal reflective essay which is
based on my own experience that I am gaining through my internship. I am working in food and
beverage department at Chadstone hotel in three different sections. The essay is divided into five
important parts whose is to cover overview of organisation and position, performance which is
related to placement, preparation and application and selection process. It also covers induction
and training process along with recommendation for improving process of organisation.
This is the first part of essay which covers about overview of organisation and position
held by me. I am working in Hotel Chadstone which is part of MGallery by Sofitel. It is five star
hotel which is operated by Accor with help of Sofitel brand. This is regarded as only five star
hotel outside Melbourne’s CBD. It has 250 rooms out of which 227 standard rooms, 21 suites
and 2 penthouses that are situated at 11 levels. The total size of hotel is 19,000 meter having 12
storeys. It has two different restaurants named as O Altus which is rooftop bar along with dining
in sweeping views that is situated at 12th level. On other hand, other restaurant named as Pastore
which is situated at ground floor having rooftop indoor swimming pool. It also carries treatment
rooms, yoga room, fitness light lounge and others. Hotel has carried 350 guest setting ballroom
in appropriate manner. There are nine unique meeting as well as events spaces which are made
as per request of guests or visitors. Hotel also carries art and design library having collection of
fashion, design items, books and arts and so on.
Both interior and exterior designed are made through global architecture studio and
Australian architects Bates Smart. The restaurant called Pastore is designed by EDG and building
was built through Hickory Group for 18 months. Respective hotel has received 5 stars for their
Green art and design by Green Building Council of Australia. There is space for car in respective
hotel which has 150 permanent staff along with more than 1200 employees at time of
construction. It is providing different services in terms of wifi, internet access, parking,
babysitting place, air conditioned, reception service 24*7, early check in/out, currency exchange,
laundry, porter and so on. All rooms at hotel are spacious providing modern décor with teal
colour scheme, air conditioning with LCD Television along with Bluetooth. Moreover, bathroom
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includes rain shower, luxury amenities, large vanity and others. This provides both rooftop and
ground floor restaurant for their consumers.
As I am performing my six months internship in Hotel Chadstone which is part of M
Gallery through Sofitel, Accor Hotel Group. I am working as part time intern in food and
beverage section where they have ground floor restaurant called Pastore. I am performing work
in three different profiles which comes under food and beverage section such as morning
breakfast team member in Pastore Restaurant, working in mini bar and room dining services.
Food and beverage is liable for maintenance of high quality of food as well as service, managing
restaurants, food costing and bars. At my workplace, I am learning about three different profiles
such as breakfast team, mini bar and dining rooms. Under breakfast team, I have to prepare
morning breakfast for people with help of team so that they get best services. In context of mini
bar, respective hotel has their own bar at place that provide liquor, beverages to guest and
provide facility of bars so that they can enjoy. Last is dining services when food is served I have
to dine it properly and in attractive manner so that guest enjoy their food.
This is the second part of reflective essay that focus on my performance which is related
to securing placement with preparation, application and selection process. In this I have to focus
on preparation of application to secure good placement. Before sending resume to any
organisation, I have to make it by myself an attractive resume and sent to coach at university for
getting it approval from him. After that success coach has gone through my resume and checked
it properly along with cover sheet before making submission to Chadstone Hotel HR department.
After that procedure start where respective HR department has arranged open career day in order
to recruit as well as select skilled, capable and suitable candidates for various department of their
hotel to fill vacant position. Once my resume has been submitted I received mail from my
success coach for Chadstone Hotel regarding information of career days such as time, date,
location, interview day grooming and many more. This is the great opportunity for me to get my
resume to be selected at five star hotel of Australia. For cracking career day, I have to focus on
different aspects so that I get internship opportunity at that place. Before going for interview, I
have prepared myself through watching interview and how to answer questions of interview. I
have practiced interview by standing in front of mirror to build my confidence level so that I can
crack interview in most effective manner. Moreover, I also checked interne in order to collect
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