Improving Communication in the Tube: Barriers and Strategies

Individual report about transport
manager to discuss the improvements

Table of Contents
INTRODUCTION......................................................................................................................3
LITERATURE REVIEW...........................................................................................................3
Analysis and discussion of all questions....................................................................................4
RECOMMENDATIONS...........................................................................................................6
CONCLUSION..........................................................................................................................6
REFERENCES...........................................................................................................................8
Books and journals.................................................................................................................8

INTRODUCTION
Communication is defined as an essential tool used by the companies for having a good
workplace environment and communicate with subordinate and employees in order to work
in proper coordination. It is very essential for the companies to have good and effective
communication so that business processes and activities are achieved in effective manner. In
the following report there is explanation regarding various models and theories of
communication. There is discussion about communication strategies which are helpful for
managing different issues. There is literature review, analysis as well as conclusion for
effective communication.
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LITERATURE REVIEW
As per the views of. (Giles, 2016) , It is analysed that without communication, businesses are
not able to function properly. An ineffective communication leads to declined productivity as
well as minimise efficiency of the business operations. It is important for the organisations to
have better communication with employees as well as managers in order to manage the
organisation functions in effective manner. There is facilitation of completion of
organisational activities if there is proper flow of communication among different levels of
the company. In different organisations communication is made an internal part which must
be followed properly in order to have smooth running of business. According to the views of.
Leong, and Tang, (2016) , There are different aspects of business communication which are
related to nature of communication as well as flow of communication. There are two types of
communication among the business which includes formal as well as informal
communication. When there is formal structure about the functioning of organisation and
processes, there is presence of formal communication. This can be in the form of different
meetings, telephonic calls, conference, performance review, etc. On the other hand,
communication which is associated with social, personal and casual meetings as well as
messages is termed as informal communication. This can be effective communication among
staff and managers in person by using an informal way. This is explained by the writer that it
communication between the organisation can be defined as managing downward
communication, horizontal communication as well as upward communication. The
downward communication is associated with passing of information from superiors to the
subordinates. similarly, upward communication flow is opposite which is the flow of