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INFLUENCES ON HEALTH AND SOCIAL CARE
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INTRODUCTION Health and social care service organisation have raised in recent years. These type of organisations helps the disabled people, treats all the diseases and medical issues. They aim to help people in the best possible way. External factors influencing the health and social care services are discussed. Also, impacts of type of structure and culture of the organisation on the service consumers. Behaviour theories of the individuals and groups on the cited organisation is also evaluated. Role of leadership in serviceprovisionandthecontributionofleadersinthe organisation are also discussed.
TASK 1 1.1 Analyse the impact of external environmental factors on health and social care organisations Voluntary Service Organisation(VSO) is a UK based charitable organisation. Influence of external factor on health and social care services on VSO has become a significant aspect of development and planning methods. These factors include, political, social, demographical, legal and other external factors.Changingofpoliciesregularlybythegovernmenttoreduce expenditure of this sector, fluctuations in drugs importing policy, strikes by the employees, renegotiation of the contracts to reduce cost are major political issue affecting this sector
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1.2 Evaluate the ways in which organisations respond to the impact of external factors, including those of external stakeholder ExternalstakeholdersofVSOincludecustomers,suppliers, investors, media, health visitors, public health workforce, quality assessors patients, local authorities etc. In the context of external factors and stakeholder VSO applies two methods: identification of individuals or groups to be included in the programme and their management
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REFERENCES Arvidson,M.andLyon,F.,2014.Socialimpactmeasurementandnon-profitorganisations:Compliance, resistance, and promotion. VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations. 25(4). pp.869-886. Barr, J. and Dowding, L., 2015. Leadership in health care. Sage. Bowling, A., 2014. Research methods in health: investigating health and health services. McGraw-Hill Education (UK). Dickinson, H. and O'Flynn, J., 2016. Evaluating outcomes in health and social care. Policy Press. Glasby, J. and Dickinson, H., 2014. Partnership working in health and social care: what is integrated care and how can we deliver it?. Policy Press.