Information System | Woolworths Supermarket

Information system

Contents
Introduction.................................................................................................................... 1
Problem........................................................................................................................ 1
IT Strategic role.............................................................................................................. 3
Change program.............................................................................................................. 3
Recommendations............................................................................................................ 4
Conclusion..................................................................................................................... 4
Reference................................................................................................................... 5

Introduction
Woolworths supermarket is a leading retail organization. In Australia, Woolworths is operating
more than 995 stores and includes more than 115,000 employees for providing the services to the
customers in the stores, distribution centers and supporting office. The operation of the company
is mainly in groceries and food items. In order to deliver the goods, the requirement of supply
chain is for the success of the organization. The information system(IS) is required in
Woolworths for managing the supply chain. This report includes an analysis of the issue faced by
Woolworths in the supply chain. A supply chain management system(SCM) is required for
managing the organization's flow of goods and services, managing and storing the inventory in
an effective manner.
Problem
Woolworth's main aim is to deliver the goods and services customers on time. The company is
facing the problem of delivering products to customers and managing the flow of goods. To
manage the goods in stores effectively, the organization is required to implement the supply
chain management information system. It includes the management of logistics and
transportation as the company is facing the issue of tracking the goods. In order to make the free
flow of goods and services from the suppliers and deliver the goods to the end-users of the
products. Woolworths was facing the issue as the complaints of customers were increasing of not
getting the goods on time. In the case of managing the availability of stock, the old system was
not effective because of the number of errors and irrelevant information. With the
implementation of a supply chain management system(SCM), the business would be able to
manage the stock in an effective manner (Zeng, et al., 2012).
IN Woolworths, Business intelligence can be used by the organization for making the decision
and to manage the data related to supply chain management. Business intelligence includes the
processes and technologies which help in transforming the information into useful information
for the organization. It can be used by Woolworths for solving the use of the supply chain as the
business intelligence will help in computing the technology for identifying, discovering and
analyzing the data of the business. BI plays a crucial role in managing transportation. In
management of the transportation of Woolworths, BI will include the capabilities which are role-