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Innovation and Business Development Assignment

   

Added on  2020-03-16

18 Pages3333 Words31 Views
Running head: INNOVATION AND BUSINESS DEVELOPMENT 1Innovation and Business Development – The Australian PostName:Institution:Affiliation:

INNOVATION AND BUSINESS DEVELOPMENT 21.0 Executive SummaryPaper has been used for centuries as a means of communication. However, with theadvent of technology paper is slowly fading away as most people are using electronic means tocommunicate. Paper is still an effective method if strategically combines with the latesttechnologies. This paper looks at The Australian post and how paper can still be used as aneffective means of communication hence reviving the mail delivery business, which has beengoing down. This report paper looks at how the mail delivery system can be automated by TheAustralian Post, to enhance efficiency and give customers a great experience.

INNOVATION AND BUSINESS DEVELOPMENT 3Table of Contents1.0 Executive Summary...................................................................................................................22.0 Introduction................................................................................................................................53.0 Problem Innovation Can Solve..................................................................................................63.1 Delay in Mail.........................................................................................................................63.2 Lost Mail................................................................................................................................63.3 Uncollected Mail....................................................................................................................73.4 Use of Post Office Boxes.......................................................................................................73.5 Parcel Delivery System..........................................................................................................74.0 Benefits of the Innovation.........................................................................................................74.1 Efficiency...............................................................................................................................74.2 High Customer Satisfaction...................................................................................................84.3 New Service Creation............................................................................................................85.0 Strategic Response/ Plan............................................................................................................95.1 Creation of a New Vision.......................................................................................................95.2 Choosing Right Technology..................................................................................................95.3 Support Creativity................................................................................................................105.4 Stakeholder Communication................................................................................................106.0 Project Option Analysis...........................................................................................................116.1 Achievement Rating.............................................................................................................116.2 Project Cost and Predictions................................................................................................126.2.1 Cost of Project...............................................................................................................126.2.2 Cash Flow Statements...................................................................................................126.2.3 Net Present Value..........................................................................................................137.0 Delivery of Recommended Solution.......................................................................................137.1 Streamlining Zip Codes.......................................................................................................147.2 Field Research......................................................................................................................147.3 Installation of Boxes............................................................................................................147.4 Mail Collection and Delivery process..................................................................................147.5 Drones..................................................................................................................................157.6 Training of Staff...................................................................................................................158.0 Conclusion...............................................................................................................................159.0 References................................................................................................................................16

INNOVATION AND BUSINESS DEVELOPMENT 410.0 Appendix................................................................................................................................1710.1 Five Year Financials The Australian Post..........................................................................1710.2 The Australian Post Cash Flow Statement2015/2016........................................................18

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