Integration of Artificial Intelligence into Organizations

Running head: INTEGRATION OF ARTIFICIAL INTELLIGENCE INTO ORGANIZATIONS
INTEGRATION OF ARTIFICIAL INTELLIGENCE INTO ORGANIZATIONS
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1INTEGRATION OF ARTIFICIAL INTELLIGENCE INTO ORGANIZATIONS
The essay discusses why a number of employees are fearing about the replacement of
their jobs due to the huge integration of Artificial Intelligence in several organizations and how
this integration also brings a lot of threats as well. As this integration brings with it a number of
threats along with it, it is very much needed to be handled properly by the managers. Artificial
Intelligence, which is also known as machine intelligence, is mostly explained with the help of
machines while contrasting the natural knowledge which is displayed by humans as well as other
animals. In a newspaper article about AI, Griffith (2019) explains that Australian business is
adopting the technology of artificial intelligence widely even though more than about two third
of the employees are hearing about the fact that it is going to replace their jobs (Griffith, 2019).
A majority of the organisations have started off using Artificial intelligence for automating the
inefficient processes which once existed. This newspaper article also says that research has been
identified that security as well privacy are seen to have been forming a huge barrier in allowing
the enterprises to reach the full potential of AI. It has brought a rising threat of breaches of data
along with it. The science of computer defines AI as a study of all the intelligent agents which
involve any device perceiving the environment and take actions which increase the chance of
achieving goals successfully (Pan, 2016). It can also be defined as the system’s capability of
correctly interpreting external data, learning from such type of data and for using all the
learnings for achieving the goals which are specified with the help of flexible adaption.
Recent research by experts show that artificial intelligence is seen to have grown enough
in penetrating several organisations around the world and for a good reason. AI investment is
growing and coming increasingly which are coming from organisations outside the space of
technology. The success stories of AI are becoming diverse to a great extent, but there are also a
number of security issues which are seen to be associated with it. A survey has been found which

2INTEGRATION OF ARTIFICIAL INTELLIGENCE INTO ORGANIZATIONS
shows that about three-quarters of organisations are planning to build a team comprising of
several professionals of AI (CloudMoyo 2019). But it has been come to know that there is a
massive scarcity of the researchers who are AI-qualified. This gap in the skills has been holding
the business of the country backwards.
Paul Allen said that “The promise of artificial intelligence and computer science
generally vastly outweighs the impact it could have on some jobs in the same way that, while the
invention of the aeroplane negatively affected the railroad industry, it opened a much wider door
to human progress" (Samoson, Donnet & Daft, 2018). AI is radically going to alter the process of
doing work, and by whom it is being done, the better impact is that this technology will
complement the capabilities of human rather than replacing them. Most of the companies are
using artificial intelligence for automating the processes. It is seen that those who deploy it
mainly for displacing the employees will only notice gains in productivity which is short term.
Recent research have shown that in about thousands of companies, there are significant
improvements in performance just when both humans, as well as machines, work together
collaboratively.
Despite all the positive influences which activities supported by AI have on a specific
business, scholars have noticed that there are certain challenges which the business organizations
have to face due to the integration AI in them (Mohit Joshi, 2019). The challenges which are
mostly faced include the gap in skills, legacy infrastructure, dilemmas which are ethical,
abundance of data and several concerns which are related to budget. There is a lack of
professionals which are well trained. The deployment of AI is seen to have been taking a lot of
time, resources as well as budget and due to this the integration of Artificial Intelligence in small
businesses has become very difficult.