Intercultural Communication: Effective Communication Skills

Running Head: INTERCULTURAL COMMUNICATION
0
Effective
Communication
Skills
Intercultural Communication skills
(Student details :)
4/27/2019

Intercultural Communication
1
Effective Communication Skills
This paper is focused on outlining the major problems within an intercultural communication
scenario, which I have faced while I visited a new place of Australia for tourism purpose. In
this context, intercultural communication is a way of communication, where diverse cultured
as well as different social groups utilise their own ways of communication within their daily
life. Here, benefits of cross-cultural social groups and professional teams are that they have
diversity of experiences, perspectives, and insights which assist different people to solve their
problems in different effective ways (Chaney & Martin, 2012). However, in order to capture
those ideas and integrate them, people must be committed to an open communication; which
means people must dare to share their knowledge and experiences (Martin & Nakayama,
2013).
The most important issue, which I have faced while I visited Australia for travelling purpose,
was of language barrier and education culture. I identified that it is an issue, which mostly
generate conflicts whenever two different cultured groups try to communicate as well as
work with each other. Besides, when I could not speak the similar language as Australian
native people were speaking then I used to point out or utilise hand signals for
communicating with them. I realized that basic education about how different cultures
differentiate or communicate their social norms is necessary (Bird et al., 2010). In addition,
without knowing intercultural communication we will be unable to succeed while
communicating with the diverse cultured groups worldwide. Intercultural communication
module and its theories that I have learnt has helped me to be more aware, and hence I could
adjust my own communication with those Australian native people. Moreover, the theories
which I have learnt during the module helped me to be educated into other cultural traditions,
social norms, and what intercultural communication is all about (Chaney & Martin, 2012).
Furthermore, an identification as well as analysis of the causes for the underlying behaviours
include verbal and non-verbal suggest that cross-cultural conflicts and misunderstandings
often arise due to wide cultural differences (Hofstede, 2011). In this context, my own analysis
over this important topic of intercultural communication narrated the following potential
causes or situations during which cultural conflicts or misunderstandings may happen:
 Whenever there is some misunderstanding or conflict amid diverse religions,
nationalities or ethnic groups