Intercultural Competence in Business

This article discusses the importance of intercultural competence in business and provides insights on how to better understand and address cross-cultural problems. It explores the mistakes made by an American manager in India and offers recommendations for improving communication and addressing cultural differences. The article also highlights the use of intercultural theories, such as Hofstede's cultural dimensions theory, to support the discussion.

Intercultural competence in business.

Table of Contents
MAIN BODY...................................................................................................................................3
Where did mark go wrong...........................................................................................................3
How could help Mark better understand this cross-cultural problems.......................................3
Use intercultural theories for explain and support discussion....................................................3
Advise or recommendations........................................................................................................4
REFERENCES................................................................................................................................6

MAIN BODY
Where did mark go wrong.
As per the given case study, American manager in India was completed those things as
per American associate, the mention mistake of manager is work under American norms and
rules. Those are created works in respects of that as per working norms. The another mistake is
that not try to understand the culture of India (Cortes, 2016). As per this case study, the Mark go
wrong by providing fewer details to people for addressing works which is created mess for
people in order to complete work. This is not a proper way to provide details in bulk. Through
that various mistakes are created and also one most the important think people are not able to
complete their task and work in proper manner.
How could help Mark better understand this cross-cultural problems.
A culture clash for the same sort occurs as soon as two people for get together, in that
people are working together in companies, but they are belongs with other culture. This creates
various problems and issues for people in order to complete tasks in effective manner (Effective
Cross-Cultural Communication, 2016). Here is mention some ways for Mark to understand this
cross-cultural problem in effective manner b y understanding people and their point of views for
address work as well as their working style. Avoid the slang and speck slowly in English
Language which is common and help to understand the cross-cultural problems (Huang and
Crotts, 2019). Through that Mark able to understand the individual words which have said not to
the context or meaning as per the results.
Use intercultural theories for explain and support discussion.
Here is use inter culture theories for explain and understand cross culture in effective
manner by using Hofstede cultural dimensions theory and model. Explanation of this theory are
as follows: Power distance index: This extends to which the less powerful employees for members
of organization are accepts that power is distributed unequally created problem. As per
the case study, Mark is provide details to their peoples for completing work (Kim and
Stepchenkova, 2017). Individualism and collectivism is various people are working together who are belonged
with another aspects and culture.

 Uncertainty of avoidance is Mark is provided fewer details in shortage of time. Masculinity Vs Femininity is provided a more focus on their people and community for
addressing work appropriately. Long term orientation Vs short term orientation is associated with connection of the past
with the current and future actions in the changes which are taking as per the needs of
long terms and for shorts term goals (Plaister-Ten, 2018). As per the case study, Mark
need to action for management like for long term by provide proper details in advance
and for short term goals is provided short details by dividing work aspects.
 Indulgence Vs restraints in that Mark can give specific work guideline to each people and
work for management in respective work format is help to complete work on time with
best results of outcomes.
As per that, in the business it is commonly agreed a communication which is one of the
primary concerns for professionalism work effectively completed on time. People who interact
on daily basis within their communication style (Shadiev and Huang, 2016). As per the Hofstede
model, the cross-cultural communication requires being aware of cultural differences because
this may be considered perfectly because of considered and perfectly acceptable and natural in
the country. On the other side, international negotiations is includes a style, expectations, issues
ranking are change accordingly by wining goals. This applied for same to make understanding of
cultural dimensions increase success of negotiations styles in respective manner. On the other
side, international management is referred with companies are provided higher level of training
to their employees for managed work and growth aspects.
Advise or recommendations.
As per case study, here is included some recommendations for Mark to address more
progress with result and outcome of work. The recommendations are as follows:
 To recommanded for Mark should provide complete details to employees in advance and
also in written format which is help to make proper guideline with them in whole task.
 Also, recommanded for them try to understand the different culture and taking
informations with others about work (Tjosvold, 2017).
 To applying various theories and models to understand the needs and wants of
employees.
 Always, motivate to their employees for positivity.

 Underlining the specific nature and importance of cross culture as internal part of
heritage and living culture (Wong and et.al., 2016).
Those are recommendations for Mark to understand the cross culture and improve or correct
their mistakes in proper manner.

REFERENCES
Books and Journals
Cortes, V. R., 2016. Oral storytelling as a pedagogical and learning tool for cultural and cross-
cultural understanding.
Huang, S. S. and Crotts, J., 2019. Relationships between Hofstede's cultural dimensions and
tourist satisfaction: A cross-country cross-sample examination. Tourism Management.
72. pp.232-241.
Kim, H. and Stepchenkova, S., 2017. Understanding destination personality through visitors'
experience: A cross-cultural perspective. Journal of Destination Marketing &
Management. 6(4). pp.416-425.
Plaister-Ten, J., 2018. The cross-cultural coaching kaleidoscope: a systems approach to
coaching amongst different cultural influences. Routledge.
Shadiev, R. and Huang, Y. M., 2016. Facilitating cross-cultural understanding with learning
activities supported by speech-to-text recognition and computer-aided translation.
Computers & Education. 98. pp.130-141.
Tjosvold, D., 2017. Cross-cultural management: foundations and future. Routledge.
Wong, J. Y. and et.al., 2016. A cross-cultural understanding of depression among abused
women. Violence against women. 22(11). pp.1371-1396.
Online
Effective Cross-Cultural Communication. 2016. Online. Available through:
<https://www.chrysos.org.uk/blog/top-ten-tips-for-effective-cross-cultural-communi>