Intercultural Competence in Business

Intercultural
Competencies and
Business

INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Where did Mark go wrong?........................................................................................................3
How could Mark better understand this cross cultural problem?...............................................3
Use intercultural theories to explain it and support discussion...................................................5
What would advice to Mark?......................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Intercultural competence is that which has the ability to function across cultures, act and
to think in appropriate manner and also communicate in different manner who are from different
cultural backgrounds.(Alon and et.al., 2018). It is a valuable asset on increasing globalised
where they have to likely interact with people who are from different culture and countries that
have shaped different values, beliefs and experiences. In this report, the following answers have
discussed on the basis of Case study 1. To highlight about the intercultural theories and cross
cultural issues that Mark who is American manger have been faced for major attainment to get
work scrutinized effectively. In addition to this suitable recommendation through theories and
framework are providing that will help Mark in order to better understand the situation relative
to cultural differences. The report will also focusing on different style of leadership that can
assist Mark in effectively managing the situation and promote positive engagement with
employees.
MAIN BODY.
Where did Mark go wrong?
As Mark has been visited in India for some business purpose and he wanted to provide
instruction to his employees about his ideas that he had invented. But due to some lack of culture
experience Mark did not understand the employees of India working style due to which he felt
that they are working with their own comfort zone(Belpoliti and Pérez., 2016). Some how, he
needs his employees contribution to arrange resources and work on his idea. The main mistake
which Mark has done that he did not understand the business culture of India for which he felt
disengaged behaviour from his employees. As he has seen innovative skills and working
outcomes from his employees but he not recognize their culture properly to make his business
outcomes generates.
How could Mark better understand this cross cultural problem?
Cross Cultural is a type of concept that recognize the differences among business people
of different nation and background along with ethnicities and the importance or bridging them.
Furthermore, globalization with cross cultural education has become critically important to
business(Gregersen-Hermans., 2015). In perspective of Case one it depicts about to recognise