Intercultural Management in Business

Intercultural
Management in Business
MAR015-2
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Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK ..............................................................................................................................................3
Where did Mark go wrong?....................................................................................................3
How could you help Mark better understand this cross cultural problem?............................4
Use intercultural theories to explain it and support your discussion......................................4
Some advice to Mark:.............................................................................................................7
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................8
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INTRODUCTION
The term inter-cultural management refers to a combination of certain insights or skills
that are needed in order to compete and adjust with various variations across different nations
such as at multinational level having culture at regional area for different levels of management
within business (Amann and Jaussaud, 2020). The concept of cross cultural management in an
organisation helps businesses in knowing capital or other resources such as humans at various
cultures in company. The present report focuses on applying theories of culture or ideas that are
relevant in order to develop different solutions so to present awareness of inter-cultural concept
in different aspects of business firm. The cultural theory comprises of Hofstede model and Hall's
model which shows different behaviour of managers in different cultural forms. The report
comprises of understanding and study of a case where Mark has arrived American manager in
India and found several issues to which he is looking for solution by analysing several inter-
cultural aspects of company through application of theories in order to solve such issue.
TASK
Case 1:
Where did Mark go wrong?
According to the given case, employees related to various businesses in several countries
posses different methods of performing their work or code of conduct for their businesses. In
relation to Mark, the manager from America goes wrong while finding appropriate methods
assistance of which mangers from Indian business can manage effective communication and
coordination with employees or other people in order to have exchange of their point of views
along with several ideas and thoughts in respect to all employees who accordingly makes them
convinced to work for company. Other than this Mark was incompetent to have proper analysis
and understanding of workings and conduct by human resource department of Indian businesses
due to presence of high level of differences between cross cultural functioning of Indian and
American business firms. Mark the manager form American firm was not appropriate in
developing effective and proper communication with employees of India due to variation in
levels of Intelligence Quotient along with huge differences in language which acts as a barrier
that gave birth to a result of misunderstanding and several conflicts with human resource as well
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