TABLE OF CONTENTS INTRODUCTION..........................................................................................................................1 LO 1.................................................................................................................................................1 Importance and impact of global trade and globalization............................................................1 LO 4.................................................................................................................................................3 Awareness of contrasting international markets in context of the international business decision making...........................................................................................................................3 LO 5.................................................................................................................................................5 Critical evaluation of the pattern of internationalisation............................................................5 LO 6.................................................................................................................................................7 Determining the key findings, strategies, practical issues and solutions....................................7 CONCLUSION................................................................................................................................9 REFERENCES..............................................................................................................................10
INTRODUCTION International business is referred to as the trade of specific goods, services, capital, technology and knowledge across the various national and international borders. Globalization is referred to as the political program which tends to involve the cross border transaction (Karlsson, Cornett and Wallin, 2018). It is useful in the elimination of the problems linked with the international business. This study will analyse the impact and importance of globalization and global trade. Furthermore, this report also compare and contrast the international markets in context of the international business decision- making. This report also critically evaluate the pattern of internationalisation which has been carried by international businesses. Lastly, this study apply critical set of theories which is useful in formulating range of appropriate solutions related with the problem. Sykes Holiday Cottages is one of the leading independent holiday cottage rental agency in the UK with over 25 years of experience. They tend to offer 16000 holiday homes across Ireland and UK. LO 1 Importance and impact of global trade and globalization. International trade is considered to be useful in reducing the real wages and is one of the key relevant factor to raise the living standards. It is useful in rise in the employment levels and enable consumers to attain greater variety of goods. This is relevant in signifiant degree of import and exports of the goods and services. This eventually leads to higher market share, sales and profitability. International business and globalization results in cross border transaction between 2 countries and more. International trade is considered to be useful in making abundant use of the raw material and attain higher competitive advantage (The importance of international trade,2019). It is relevant in attaining the market share and eventually leads to the attainment of the economies of scale. This also leads to global growth and development of the economies. High degree of goods are made available for the purpose of consumption. It provides consumers with the wide array of choices and helps in economic growth of the company. International trade results in the reduction in the trade fluctuations. The impact of the international trade is considered to be phenomenal. It is relevant in stimulating the economic growth. It is also significant in increasing the efficiency and improving the technological progress. International trade is considered to be highly beneficial for the consumers to have better access to the specific goods and services (Karlsson, Cornett and Wallin, 2018). Trade of the goods and services 1
internationally results in lowering the cost and is significant in the higher attainment of the goals and objectives. It is significant in the better utilization of the resources and helps in increasing the reputation and goodwill. International trade across varied set of countries helps the company in reducing trade fluctuations. It also leads to greater employment opportunities and also leads to high economies of growth (Iwu, Bayari and Jaiyeola, 2019). Free trade of business which leads to high degree of demand and supply of the goods and services eventually leads to greater operational performance and efficiency. Presence of effective government policies is also one of the key prominent reason which improves the business relevance. Efficient promotion and higher consumption of the goods eventually leads to better set of operational performance and improved productivity. Globalization is referred to as the growing degree of interdependence of the economies, culture, and population. It leads to speedily movement and exchange of the goods and services. It is considered as political program which involves the cross border transaction. It is useful in the elimination of the problems linked with the international business. Globalization is linked with the interconnectedness of the business and people across the globe. It eventually leads to the cultural, global, economic and political integration (Verbeke, Coeurderoy and Matt, 2018). It tends to have significant capability to communicate and move easily across various national and international borders. Globalization is considered to be very useful in spreading of technology andinnovation.Ithasbetteraccesstotheforeigncultureandisusefulinincreasing globalization. It is useful in maintaining high degree of standards and gaining access to the new market. It is also highly significant in getting access to the new market and talent. It is useful in finding specialized talent in order to perform desired set of task and attain greater set of efficiency and productivity. The impact of globalization is considered to be phenomenal. It is significant in creating greater set of opportunities for the firmsin order to effectively tap into newer set of markets across the globe. The business which in turn has access to the capital, technology, resources, knowledge, etc. is useful in improving the results and attain greater set of outcomes. One of the key significant impact associated with the globalization is useful in increasing and also promoting interactions across the globe.Globalization is considered to beautiful in the creation of greater set of opportunities and improve their international network and relations to carry out trade. Moreover, internation al trade helps the business to produce goods at much cheaper price. 2
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LO 4 Awareness of contrasting international markets in context of the international business decision making. PESTLE Analysis Pestle analysis is the tool used by business for analysing the macro environmental factors having influence over the business. Sykes Holiday Cottages is planning to expand its business in Australia and Canada Political Factor The factor is used to assess the political environment of country. Australia's government has strong control over the operations of companies. There is wide scope for the Sykes ltd for expansion as government supports foreign investments. There is significant political influence on the companies. On the other, Canada is a powerful political company and member of United nations. The political system of the country is stable and is seen as attractive centre for investment by many investors (PESTLE analysis Australia,2020) Political intervention is minimal in the affairs of country that helps them to grow effectively. Economic Factor Australia is 13thlargest company of world. The Australian economy is growing at constant pace. There are increased opportunities for the business due to the political support to foreign companies. There is wide scope for the Syskes holiday cottages in Australia. Purchasing power of currency is also high. Canada stands at 10thrank in terms of economy. It is having free trade agreements with number of countries. It is developed mix economy that will enable the company to grow successfully. Economic growth is 2% with world class infrastructure. Social Factor Population of Australia is small however it is rich in terms of education, wealth and quality of life. Large number of students come from oversees for getting education. It is also a major tourist place. Due to this Sykes Holiday could run effectively and ground its root. On the other Canada is big country with diverse population. Country has shortage of the skilled workers over number of sectors (PESTLE analysis Canada.2020). Huge of number of travellers visit Canada every year for vacation and holidays. People have high standard of living. 3
Technological factor Australiaintermsoftechnologyismostadvancedcountry.SyskesHolidayuses advanced software and technology that helps the customers in reaching the cottages easily. It could be booked from anywhere. Canada is also advanced in the terms of technology and people accept the high tech services. Syskes provides advanced features in its cottages that easy access, easy website and other cottage service that will attract customers. Legal Factor Australia have have competition laws, consumer laws and fair trading laws that keeps the organisations to comply with these rules accordingly. Syskes Holiday will have to comply with all the rules and regulations and have to be active regarding the change in laws. Laws and regulations are well established and followed strictly. It requires the business to abide by all the statutory requirements. However the laws do not change frequently like in Australia. Environmental Factor Australia is rich in natural beauty and there are various laws for protecting the natural habitat. Syskes holidays will have to comply with all the environmental laws before establishing cottages. It is a tourist country with scenic beauty. Sykes can have have successful expansion as there are number of locations rich with natural beauty. However it has to ensure that environment exploitation is prevented. Porter's Five Forces It is the tool used for competitive analysis of the company. Supplier Power It assesses the power of suppliers in driving prices of materials. Australia is big country having scope for the different business. Syskes Holiday being service company is not much influenced by suppliers. Canada is tourist country with large number of visitors coming every year. There is labour shortage in country due to which prices are highly influenced by labour. Buyer Power 4
Buyer power in Australia is high being developed country. However it is well established company that charges premium prices for the quality services. It could face influence in Canadian market as being tourist country with number of options. It could influence the prices of Sykes Cottages. Competitive Rivalry Competition is strong in Australia and mainly in major cities like Sydney. Sykes Cottages will be facing strong competition in Australia but quality services could will enable to establish successfully. Tourism is one of the major sector of earning. Syskes Cottage has to fight strong competition in Canada as there are various established tourist companies trusted by people. Threat of substitution Threat of substitutes is not strong as the prices of Hospitality is quite high in Australia. However Syskes Cottage being big company could provide cottage at affordable prices(Dadu, R.H.R., and et.al., 2018 : 1492-1501). In Canada substitutes in the hospitality industry are existing but marketing strategies will enable to attract customers worldwide. Threat of new entrants Threat of new entrants is not high as it requires huge investments and due to various governance regulations in Australia. New entrance threat is higher in Canada as country is attracting various investors and companies around the world for investments in hospitality industry. LO 5 Critical evaluation of the pattern of internationalisation Internalisation could be described as process of designing products and services to meet needsusersinmanycountriesortodesignthemsothatitcouldbemodifiedeasily. Internationalisation can be referred as company planning to expand the business by capturing greater market share out of the country domiciled by branching out in international markets. Global trend towards the internationalisation have helped to push economy of world into globalisationwheretheyarebecominginterconnectedthroughcrossborderfinanceand commerce. 5
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The company planning to expand the business has to comply with all the regulations prevailing in the country of expansions. Sykes Holiday Cottages is planning to expand the business in Australia and Canada (Iwu, Bayari and Jaiyeola,2019). The countries are highly suitable for expansion from the analysis carried out by the management. Company could expand the business in Australia by joint venture or on it own as there are various venture capitalists that attract foreign investments. Being established country it will be attract new investors in Australia and Canada. Australia will be selected for the expansion purpose because it will help in higher growth and efficiency. Ansoff Matrix ď‚·Market penetration Sykes Holiday Cottages is planning to expand its business in Australia. This will be useful in attracting the customers of the specific target group which leads to increased degree of sales and productivity. Sykes Holiday Cottages offer wide range of significant services and attract customers from Australia. ď‚·Product development Sykes Holiday Cottages offers room on rent with varied set of innovation services and provide customers with the personalized set of services. This way it leads to greater efficiency and productivity. In the time of COVID-19 pandemic all the necessary precautionary and safety measures has been taken by the Sykes Holiday Cottages. ď‚·Market development This is significant in the promotion of the specific products and services by the Sykes Holiday Cottages in Australia. The expansion of the business to the Palm beach in the New South Wales is significant in attracting large number of customers. ď‚·Diversification This is one of the key prominent strategy associated with the Sykes Holiday Cottages to diversify the products range and services in order to attract more customers(Witt, 2019: pp.1053-1077). Offering wide set of amenities like gym, transportation services, spa treatment, luxury services. Personalized services, etc. to remain highly competitive. Porters generic strategies ď‚·Cost leadership 6
Sykes Holiday Cottages tends to focus on providing the discounts and other loyalty program offers to the customers which helps in the attainment of competitive advantage and leadership at the lowest possible price. ď‚·Differentiation Sykes Holiday Cottages offers wide set of amenities like gym, transportation services, spa treatment, luxury services, personalized services, etc. which is useful in providing them all the services at the lowest possible price. ď‚·Cost focus Sykes Holiday Cottages offers services within the niche market where they ensure that the prices are competitive in order to attain higher profitability. ď‚·Differentiation focus Unique range of products has been offered to the customers by the Sykes Holiday Cottages. They focus on creating a one of style experience by providing the customers with the personalized set of services and relaxation activities. Internationalisation driversď‚·Market drivers:Sykes Holiday Cottages focuses on expanding the business to the Australia because large number of tourists visit Australia and go on vacation. Hence, there seems to be increased set of demand and leads to greater profitability.ď‚·Cost drivers: Expanding business in Australia will help in attaining the economies of scale and providing services at the lowest possible price. This is useful in attracting large number of customers.ď‚·Competitive drivers:There are large number of resorts and cottages in Australia which eventually leads to higher competition (Meyer, 2017). ď‚·Government drivers:The government has set effective policies which makes it easier for the Sykes Holiday Cottages to carry out the business with ease in Australia. It is useful in complying with the laws and regulations. LO 6 Determining the key findings, strategies, practical issues and solutions. Australia'sgovernmenthasstrongcontrolovertheoperationsofcompanies.The Australian economy is growing at constant pace. Population of Australia is small however it is rich in terms of education, wealth and quality of life which is considered to be as the key social 7
factors associates with the expansion of business to Australia. Syskes Holiday uses advanced software and technology which helps in better online reservation and easy booking and access to the information.Syskes Holiday will have to comply with all the rules and regulations of Australia. Syskes holidays will have to comply with all the environmental laws and any activity related with the pollution and exploitation has been avoided. Syskes Holiday being service company is not much influenced bysuppliers (Mukherjee, 2018: pp.623-634).It is a well- established organization and charges premium prices for the range of quality services. There are large number of competitors who in turn are present in the Australian market. Sykes Holiday Cottages offers wide range of amenities like gym, transportation services, spa treatment, luxury services. Personalized services, etc. which is useful in remaining highly competitive. Sykes Holiday Cottages tends to focus on providing the discounts to attract large number of customers and eventually leads to greater profitability. The government has set effective policies which makes it easier for the Sykes Holiday Cottages to comply with the specific rules and regulations. Strategiesď‚·Expansion of the business:This is considered to be as one of the key significant measure which is relevant in expanding the business to the newer market or country i.e., Australia which is highly significant in attaining competitive advantage(Buckley, 2020: pp.1-13). Expanding the business into new territories is relevant in effectively attracting large number of customers and leads to greater operational performance and efficiency.ď‚·Adding new services and products: This will be useful in adding services which meets the requirements of the customers and also comply with the standards of the COVID-19. Providingthecustomerswithprotectiveservicesandmeasuresimprovesbusiness functions. Practical issuesď‚·Government issues:The restrictions imposed by the government of outside parties at the time of the COVID-19 pandemic has severely affected the operations of the business at a greaterscale (Kobrin, 2020: pp.280-286). ď‚·Currency issues:The COVID-19 pandemic has severely affected the business operations and has also affected the economy of the Australia. This is one of the key prominent issue 8
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which has been face by the Sykes Holiday Cottages while expanding business to Australia. Solutions Complying with all the standards and laws: In order to resolve the government issue the Sykes Holiday Cottages must in turn significantly focus on complying with all the standards and laws which has been complied by the government of Australia. Financial stability: Ensuring that the company has enough cash to expand he business to the Australia at the time of COVID-19 pandemic (Iwu, Bayari and Jaiyeola, 2019). This eventually leads to greater operational performance and efficiency. CONCLUSION From the above conducted study it has been summarized that, international trade is relevant in signifiant degree of import and exports of the goods and services. This also leads to global growth and development of the economies. International trade is considered to be highly beneficialfortheconsumerstohavebetteraccesstothespecificgoodsandservices. Globalization is useful in the elimination of the problems linked with the international business. One of the key significant impact associated with the globalization is useful in increasing and also promoting interactions across the globe.Syskes Holiday uses advanced software and technology which helps in better online reservation and easy booking. Expansion of business and adding new range of products and services is considered to be effective strategy for business expansion. The key practical issues are related with the government issue and currency issue. This can be resolved by complying with all the standards and laws and various financial stability respectively. 9
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