International Business: Sainsbury's Entry into the Chinese Market
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This report discusses Sainsbury's entry into the Chinese market, including an overview of the company, rationale for internationalization, recommended country and analysis, and a relevant strategy for internationalization.
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INTERNATIONAL BUSINESS
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 1. Overview of the company and rationale for internationalization............................................3 2. Critically discussing which country they should enter and the rationale behind the decision. Analysing the recommended country to support the rationale....................................................4 3. Critically evaluating a relevant strategy for the internationalization process for the specified target market...............................................................................................................................7 CONCLUSION..............................................................................................................................10 REFERENCES................................................................................................................................1
INTRODUCTION International business is defined as the trading of goods, technology, services and have the knowledge that helps to trade with the national borders. This cross borders transactions helps the business to grow more in the different markets. The current assignment is based on the Sainsbury, it is one of the second largest Supermarket in UK. This report will outline the overview of the organization and importance in order to do international trading. Further this report will indicate on the recommended country and the country analysis in order to support the rationale. Moreover, this report will also put focus on the strategy that is relevant for the internationalization process in the chosen market. MAIN BODY 1. Overview of the company and rationale for internationalization Sainsbury’s is the second largest supermarket chain in the markets of United Kingdom. It has 16.0% share in the supermarket industry. The company was founded in 1869 by John James Sainsbury by opening the shop in Drury Lane, London. The cited organization was the one of the largest supermarket in the retail supermarket of the United Kingdom. This is the holding company divided into the three segments that is supermarkets, banks and Agros. The company was established as the partnership firm in year 1869. They have started the retail fresh food shop and later expanded into the big grocery store in the market of United kingdom. Sainsbury used to focus on the quality and sustainability which makes them differ from the other supermarket in the UK. The company has cope up with these competitors and this helps the company to grow in the UK markets. Sainsbury used to provide the best facilities to the customers that helps them to have increase in the target customers. The company was to expand its business in the different more markets that helps them to have thegood profitin the market. Expanding the company makes the company to have the more saturated market. This helps the company to have the access of the new customers and have new competitorsin the new markets (Fischer and Green, 2018). The main reason behind going to international is to provide the goods and services to every customer in the market. By going outside the market of EU it helps Sainsbury’s togenerate more revenue. This helps them to have more competing sales, opportunities of investments, diversifying the market and have the new talent in the company. By going international is the best strategy that is influenced by the different factors and the company must adopt that factors in order to succeed in the new market.
This will helps the company to have thelong term successand have helps them to gain good profits in the market. By doing the internationalization it helps the cited organization will have the recruitment of the new people that helps the company to get succeed in the new market. By this the company will able to learn the culture of the new market and have moreforeign investment opportunities(Ergin, de Wit and Leask, 2019). This also helps the company to have increase in the goodwillby having the internationalization of the products and services. 2. Critically discussing which country they should enter and the rationale behind the decision. Analysing the recommended country to support the rationale Chinese market is now booming and has been seeing a tremendous growth since a long time as it has a large number of wealthy class of consumers and companies who want to expand their business in international markets and get into a highly lucrative segment can enter China. As China has one of the largest economies and its transition from an investment-oriented market to a consumer-dominated one can help the companies to grow. Sainsbury’s should start their grocery line in the Chinese market looking at the potentially growing market and the prospects of growth in such a market(Paul and Sánchez‐Morcilio, 2019). Though, the hypermarket and supermarket industry in china have facing fierce competition over the past few years and even the sales growth were stagnated. But, with the resuming of the sales recovery in the market, the companies havebeendoingwellandaregraduallygrowingwhichshowsabrightfutureforthe supermarkets in China. As consumers are now more interested in western products, Sainsbury can attract them and grow potentially in the market and can also effectively face competition by doing so. Analysis for the country can be done using PESTLE analysis that will give an idea about the Political, Economical, Social or Socio-cultural, Technological, Legal and Environmental factors that might impact the growth of the company in the Chinese market. The analysis of these external factors will help the company to strategize their development. Political Factors The businesses located in a country’s periphery are affected by its political conditions. Some of the political factors that can affect China’s market and the businesses are- The trade relations that the country share with other powerful nations , but it has some disputes with US and some countries from South China, which may become a barrier in the country’s political stability(Pestle analysis of China,2022). But being such a powerful country, it can deal
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with these issues. The political environment is quite stable in the country and is also deemed to remain so. Hence, the business environment is also generally stable for the investors. The government regulations are very binding for the businesses but the government also promotes subsidizes companies and businesses as can be seen with the reduction of corporate incometaxesforsomequalifiedbusinessinthespecificindustriesthatthegovernment encourages.. China is a permanent member of UN security council and many other leading organisations of the world like WTO, ASEAN, BRICKS, etc. Economic Factors The economic growth of China has been very impressive and is one of the largest economies of the world. High GDP of the country means high purchasing power of the people, which is beneficial for the businesses(Kroeber, 2020). It has upgraded its economy to market-based from the conventional communist-controlled. This rapid and tremendous growth has also brought some challenges for the country like environmental damage, inequality, urbanization, etc. The country has to deal with these issues to maintain its economic sustainability. Hiring employees in China is also beneficial to the companies as the labor cost in the country is significantly low, which is also be a competitive advantage for the country. China is one of the best places for Foreign Direct Investments (FDIs) as it has an established infrastructure, stable political environment, cheap labour, etc. The country’s power and influence is proved by its great investment in foreign countries. Social Factors China has a massive market for consumer goods as it is the most populous country in the world. The increase in wage level of the country also increased the consumer spending. The penetration of the urban lifestyle has lead to a change in the lifestyle of the people with a change in their purchasing trends and social behaviour(Pestle analysis of China,2025). The increased status symbol consumer spending is a great opportunity for foreign as well as domestic businesses. The literacy rate in China is also very high which is advantageous to the companies as they get expert labourers and productive employees. E-commerce can be a great success in the company because of its rapidly rising number of internet users.
Technological Factors The country has become a tech economy as it became the world’s leader in technology and science. The technical innovations and advancement helps the companies with a surge in its revenue and operations. It helps the companies to adopt better modes of production and distribution. Thecountrylaunched‘massentrepreneurshipandinnovation’programmetospread entrepreneurship throughout the country. Legal Factors There are numerous laws that regulate employment practices and business in the country like employee remuneration and benefits, labour standards, labour disputes and the PRC Labour Contract Law 2007, Administrative Regulation Chen 2019, the PRC Labour Law 1995, etc. regulate the other relevant issues. TheFDIshavebeendividedinto4categories:permitted,encourages,restrictedand prohibited(Minzner, 2018). The production of food and drinks fall under the encouraged category that can be very beneficial for supermarkets to operate in the country. The country has also banned social media platforms like Whatsapp, Youtube, Facebook, Twitter and hence can no longer be use for earning revenue. Environmental Factors The ecology has some indirect impacts on the country and its growth. The rapid growth in the economy has caused severe damage to the environment. Water and air pollution, deforestation, rise in industrial waste, loss of biodiversity, climate change, etc. are some of the environmental challenges faced by the country. Hence, the government has taken numerous initiatives to deal with these concerns by decentralising the responsibility to local levels, organising public awareness programs and set up guidelines for the business to secure the environmental standards for production(Wang and Jiang, 2019). This might lead to increase in production cost and decrease in revenue and profits for some companies. The country’s aim of making electronic vehicles as primary mode of transportation will also help to save the environment. The regulations, registration process, etc. need to be explored well to enter into Chinese market as it is not very easily accessible for foreign companies. Chinese etiquette and business culture is quite different from that of the West, hence understanding them is very necessary before entering the market. Competition in China is inevitable and also the influence of government and its
regulations are sometimes stricter. These can be some of the challenges to enter into a Chinese market but when compared to the advantages of expanding your business to the Chinese market, the challenges are worth the risk if the company follows right and proper strategies and tools. The major pros to enter China are that its growing economy has been directed towards international trade and even the government is making its policies more favourable and better for the foreign companies. China has also become one of the most prominent innovative landscape and business innovations can definitely thrive and grow in its market than any other place. The rich and powerful business ecosystem, competitive currency practices and low taxes make the Chinese market unmatched. Manufacturing is also relatively cheaper in China than most of the other developed countries, this can be a great advantage to the business. The workforce in China is quite professional and goal-oriented and the country’s work ethics are strict that leads to good and well organised work environment, these makes the employees more productive which eventually makes the company more efficient. Also, the demand for imported food and clothes have been tremendously rising in the recent times in China, this will prove to be a right time and a great opportunity for Sainsbury’s to enter the Chinese market. 3. Critically evaluating a relevant strategy for the internationalization process for the specified target market. A business strategy is a long term plan of all the activities to be carried out that the business designs to achieve the specific organisational goal. Business strategies serve as a guide to reach the desired target for the organisations.A relevant strategy will help the business to plan its growth and describes the pathway that the business should follow to attain it. Business strategies are formed after analysing various factors involved with the company like internal and external environment, organisational structure, customer preference, market size, etc. Entry method –Sainsbury’s should enter the Chinese market by selling franchises. In an international franchise agreement, a company who is expanding their business to the foreign country grants the rights to sell their products and services and use its brand name to a company based in that foreign country. The company that grants the rights is called franchiser and the company to whom the rights are granted is called the franchisee. The franchisee operated according to the franchiser’s business model. The training and new-product assistance is generally provided by the franchiser. This will help the company as the franchisee is fully aware
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of the country’s market conditions(Caleb and et.al., 2021). The company can also avoid managerial constraints that are usually involved in acquisitions or other modes or entry. The company will use product development strategy as it does not offer grocery line in China yet. Hence, it is offering a new line of product. The company should use price penetration strategy which is offering products at a lower price in its initial offerings so as to attract the customers and compete with the competitors. The lower price helps the company to penetrate the market and stay in competition with the existing companies of the same industry. Hence, Sainsbury’s should offer quality goods at lower prices but also develop a cost structure that helps it to sustain this low price strategy. For developing a unique cost structure, the company should maintain close relations with the suppliers and also maintain the manufacturing and packaging costs to keep the product cost lower. It should also focus to offer a variety of products through product differentiation strategy that can divert the customers from the existing supermarkets. The differentiation strategy will help the company to grow its market share by providing products and services different from the competitors in terms of value, price, quality and uniqueness(Nunes and Steinbruch, 2019). This helps the company to enjoy cost advantage as it can grow its market share. The company not only will have to offer product variants and product differentiation, but also follow an overall focused differentiation strategy. Marketing –As the country has banned many social platforms like Facebook, Twitter, Whatsapp, Youtube, marketing through these platforms in not possible for the company. Hence, it has to look for ways and other sources for having an effective marketing strategy. China has its own social platforms like TikTok, Wechat, etc. which can be used by the company for digital marketing(Spivakovskyy and et.al., 2018). As majority of its population use mobile phones and internet,marketingthroughthesemediumswillbegreatlybeneficialtothecompany. Approaching various influencers has been a good tactic for the companies to promote its business and even Sainsbury’s can use this approach. The company can also use various other mediums of marketing like ads in TV, newspapers, etc. An effective marketing strategy will help thecompanytoattractcustomersandcompeteeffectivelywithcompetitors.Butwhile formulating a marketing strategy, the company should make sure that benefits derived from it are more than the expenses incurred for advertising and marketing. Managing operations –Operations management refers to organising and administrating the business practices in a way that they create highest level of efficiency in the organisation.The
company has been managing its operations using departmentalisation in its stores, which should be continued for the Chinese market as well. Operations become easier and more manageable when they are divided into relevant categories. The employee policy of the company should be designedjustlikeithasbeendonetillnowbydevelopingbetteremployee-employer relationships and giving preference to the personal requirements of the employees. The company should have an adaptive strategy to remain in the market for a longer period of time. It should also maintain close relationships with its suppliers to enjoy better quality and lower costs advantage(Dimitrova and et.al., 2018). The company should ensure that the resources are effectively utilised and they have simple business model. The company should manage their supple chain effectively so that inventory and stock is managed so that all the required goods are available in all the stores and proper training for the franchisee should be given to ensure smooth running of the business. The company will also have to develop an effective location strategy while entering the market which should focus on the areas and locations where the stores should be located so that they are more feasible and easily reachable for the customers. They should select appropriate locations so that they do not lead back from the competitors in terms of feasibility. Managing human resources –Human resource is one of the most important key in an organisation’s success. Hence, managing the human resource of an organisation is a very crucial part of the company’s management. Sainsbury’s should first focus on acquiring local manpower who are skilled and efficient by conducting an effective recruitment process. The company should anticipate future needs of human resources well in advance so that the productivity does not decrease due to shortage of manpower, the company should also manage its employees’ competency and their development by conducting timely training programmes to enhance its employees’ skills and match the needs of the business(Stone, Cox and Gavin, 2020). The company will have to assign work to the employees considering their skills and ensure that they are not overloaded as it can reduce their productivity. The performance of the employees should also be regularly evaluated so that their inefficiency can be known and worked upon. Policies for employees and their welfare should also be formed to motivate them and also to keep them disciplined.
CONCLUSION The report made in the context of Sainsbury’s gave an overview of the organisation and highlighted the reasons for the company to go international. In this report, a suitable country which is China has been recommended to Sainsbury to expand its business in international market and also the rationale for choosing this company has been given. The country was analysed using PESTLE analysis to understand the factors that could affect the business in the suggested country. The analysis was done to support the rationale. As China is among the most powerful and economically developed country, it is seen to be one of best choices for a business to expand in the foreign market. Moreover, critical evaluation of the relevant strategies that the company should adopt for internationalization in the specified market is done based on the above analysis. The strategies in terms of entry method, marketing, managing operations and managing human resources have been evaluated.
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REFERENCES Books and journals Caleb, H. T. and et.al., 2021. R&D activities and innovation performance of MNE subsidiaries: Themoderatingeffectsofgovernmentsupportandentrymode.Technological Forecasting and Social Change.166. p.120603. Dimitrova, B. V. and et.al., 2018. Retail internationalization: A review and directions for future research.Journal of marketing channels.25(1-2). pp.1-21. Kroeber, A. R., 2020.China's Economy: What Everyone Needs to Know®. Oxford University Press. Minzner, C., 2018.End of an era: How China's authoritarian revival is undermining its rise. Oxford University Press. Nunes, M. P. and Steinbruch, F. K., 2019. Internationalization and the need of business model innovation-A theoretical approach.BBR. Brazilian Business Review.16. pp.207-221. Paul, J. and Sánchez‐Morcilio, R., 2019. Toward a new model for firm internationalization: Conservative, predictable, and pacemaker companies and markets.Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration.36(3). pp.336-349. Spivakovskyy, S. and et.al., 2018. Marketing strategies of companies in internationalization process.Journal of Advanced Research in Law and Economics.9(6 (36)). pp.2155- 2162. Stone, R. J., Cox, A. and Gavin, M., 2020.Human resource management. John Wiley & Sons. Wang,Q.andJiang,R.,2019.IsChina'seconomicgrowthdecoupledfromcarbon emissions?.Journal of Cleaner Production.225. pp.1194-1208. Fischer, S. and Green, W., 2018. Understanding contextual layers of policy and motivations for internationalization:Identifyingconnectionsandtensions.JournalofStudiesin International Education.22(3). pp.242-258. Ergin, H., de Wit, H. and Leask, B., 2019. Forced internationalization of higher education: An emerging phenomenon.International Higher Education.(97). pp.9-10. Online Pestle analysis of China.2022. Available through:< https://www.edrawmax.com/article/china- pestel-analysis.html#:~:text=The%20PESTEL%20analysis%20of%20China%20shows %20that%20several%20external%20conditions,from%20a%20rapid%20economic %20slowdown. > Pestle analysis of China.2025. Available through:< https://howandwhat.net/pestel-analysis- china/ >
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