International HRM: Evaluating HRM and Cultural Issues in Expanding Business in Other Countries

International Human
Resources
Management

Table of Contents
INTRODUCTION.....................................................................................................................................3
TASK..........................................................................................................................................................3
Evaluate HRM issues as well as cultural issues when an organization operates its business in other
countries..................................................................................................................................................3
CONCLUSION..........................................................................................................................................7
REFERENCES..........................................................................................................................................8
Books and journals:.................................................................................................................................8
Online:.....................................................................................................................................................9

INTRODUCTION
International Human Resource Management or IHRM is a wide term used for companies
with a purpose to manage human resource activities at a global level. It consists all the typical
HR functions such as hiring, performance management, compensation, training and
development, maintaining employees’ relations and many more in order to ensure the success of
international strategies as well as business (Al-Romeedy, 2019). All such activities are analyze
and handle at an international level. Moreover, it also includes additional activities such as
managing expatriates, several industrial activities, planning for growth at international level and
many more. International HRM is completely different from domestic HRM as it is associated
with several complexities in order to manage employees across local boundaries of a country.
This report considers several HRM and cultural issues that organizations in UK needed to take
into consideration when locating a call centre operation in other country that is Japan.
TASK
Evaluate HRM issues as well as cultural issues when an organization operates its business in
other countries.
Culture is a term that represents a knowledge or characteristics of a specific group of
people including religion, social, habits, languages, music, cuisine as well as arts. It is a symbolic
communication which is important for the business. This is also considered that group of
individuals where individuals are not homogeneous at all. It is very important that organizations
take into considerations the culture and lifestyles of countries in which they want to expand their
business. By analyzing factors or cultural issues can be used to determine whether a service or a
product would be considered useful, essential, a luxury or even unwanted in the target market.
Some goods and services might even have identified culturally not acceptable (Anh and et.al.,
2019). The following are some cultural issues or factors that must be considered by the HR
manager in order to expand its business in Japan:
 Material culture: It covers the technological products exploited by the majority of the
residents, personal transport as well as the availability of resources such as natural gas,
electricity, internet, telephone and wireless communication.
 Cultural preferences: Each international market will have differences in preferences for
goods, product quality levels, foods, or even brands. The meaning of shapes, iconic or
colour features can also have different cultural implications. These cultural differences
must be taken into consideration to determine whether the service of call centre are
appropriate for the Japan or not (Puri and Sengupta, 2018).
 Languages: The languages spoken and used in a nation have a major impact on the
advertising, brand names, collection of information through interviews and service,
marketing and the conduct of business relationships. Languages might differ from region
to region, country to country and some nations have more than one official language. In
Japan, the two main languages that are spoken by people are Japonic and Ainu. The range
of languages spoken in a nation commonly facilitates a clear indication of the diversity