EXECUTIVE SUMMARY International human resource management has been increasingly developed these days due to increased globalization and easy mobility and communication between countries. Also, company operates its businesses into international level where they face concern to manage employee behavior. In order to that, Organization required to approach and build the best productive HR team to handle all the HR issues and working task. Present study has been based on (IHRM) which based on the case study of Solstice Mobile. , company has been planned to build a team and let them trained for the foreign project. Study, described the brief concept of human resource department in the respect of international companies. Further study also described abouttraining of pre-departureconcept and their techniques for the development.
TABLE OF CONTENTS 1. INTRODUCTION.......................................................................................................................4 2. COMPONENTS OF THE TRAINING WHICH IS PRE-DEPARTURE...................................4 2.1 Cross Culture Awareness......................................................................................................5 2.2 Preliminary visits..................................................................................................................6 2.3 Language instructions..........................................................................................................6 2.4 Day to day assistance...........................................................................................................7 3. EVALUATING EFFECTIVENESS OF PRE-DEPARTURE TRAINING...............................7 3.1 Cognitive :.............................................................................................................................7 3.2 Affective................................................................................................................................8 3.3 Experimental training............................................................................................................9 3.4 Language training................................................................................................................9 4. CONCLUSION...........................................................................................................................9 5. RECOMMENDATION............................................................................................................10 REFERENCES..............................................................................................................................11
1. INTRODUCTION International human resource refers to aprocedure which is conducted with the purpose of managing human resource at global level in order to accomplishset business objectives1. It can also be considered to be as comprehensive approach which is utilised for managing people as wellasworkplacecultureacrossthenationalboundaries.Internationalhumanresource management.The practices of Global Human Resource Management deals with diverstiy management within a workforce across the world. On HRM, globalization is having a variety of impacts including managing cultural diversity.The training which is pre-departure can be defined as theorientation which intends to prepare employees for exchange. Such types of training include sharing of information on the meaning of experience.It iscrucialin order to ensure successful completion of international assignment. The report will have focus on identifying the components of departure training in context ofSolstice Mobile. Business entity develops apps for their retail customers.An organisation has implemented the project in overseas market for which they are preparing their employees. The earlier projects at international market has failed due to inappropriate training given to workers. Study also emphasizes on measuringthe pre-departure training provided by external consultant's effectiveness. 2. COMPONENTS OF THE TRAINING WHICH IS PRE-DEPARTURE Solstice Mobile.Has new business project which is to be launched in UK, theretofore, management in an enterprise is planning to provide the cross culture awarenesses as well as language training to their employees. The main objective of training program is to assist expatriates in adapting communication practices as well a leadership style in host country.Its other purpose is to make people feel comfortable during their stay in a country which is foreign2. In context of Solstice Mobile, consultant hired by organisation is required to conduct need assessment before planning to provide the cross culture training to employees. According to the Mendenhall, Dunban and Oddouthe components of pre-departure training includes preliminary visits, culture awareness program, practical assistance and language training, training for the training role, non-traditional assignments and training. 1(Gutierrez-Gutierrez, Vanesa Barrales-Molina and Hale Kaynak 2018). 2(Collings Wood and Leslie Szamosi 2018)
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2.1 Cross Culture Awareness Cross culture awareness can be defined as a foundation of communication. It includes the ability of an individual to make themselves aware about the cultural values as well as beliefs of people living in other nation.In context of the training of pre-departure, the cultural awarenessis very much important in order to enable employees to develop the understanding about the differencebetween themselves and other people belonging to different nation3. In addition to this, cross culture training is also crucial in order to help workers in developing cross culture skills as it will further assist them in improving their performance in context of overseas assignment.The purpose of including the Cross CultureAwareness training of pre-departureis to support an individual in preparing themselves for adjusting in new culture. The main benefit of cross culture training is to generate the awareness about the policies a swell as practices by foreign countries. Cross culture training is very much essential assome employees or manager might resign the job due to the failure to fulfil their responsibilities because of failure in adapting toculture of other country4.According to the Mendenhall, Dunban and Oddoucross culture training model, there are different approaches which can be utilised for providing cross culture training expatiating these are information giving, affective and immersion approaches. In context of Solstice Mobile.Consultant will use the affective cross culture training approach. It is considered to be as an cost effective cross culture approach. During the time of cross cultural training, coach will assist expatriate in identifying their own feeling as well as behaviour pattern which is caused by the culture5. All the employees participating in the cross culture training will be asked to perform self -assessment exercises.As per the Mendenhall, Dunban and Oddou there are different methods which can be utilised by management in an organisation for providing training to employees these are didactic, experiential, attribution training, language training, cultural , interaction and cognitive behavioural modifications. 2.2 Preliminary visits Preliminary visits can be defined as to make visit unexpectedly.Main purpose of Preliminary visits is to introduce the team to staff of participating schools and where possible to 3(Analoui 2018 ) 4(Brewster, Chris, Wolfgang Mayrhofer, and Elaine Farndale, eds., 2018) 5(Brueller, Abraham Carmeli and Gideon Markman 2018 )
the children, and to hold final discussions about the content of the project.It includes employees themselves visiting host country with the intention to gain experience.Sometimes companies also allows employees to visit the host country and realistic assess the assignment compatibility6. The main benefit of preliminary visit is that it enables employees to gain experience of host country business. It also assists an individual in increasing the cultural awareness7. In context of Solstice Mobile., it is required by management to conduct cost benefit analysis before planning to send workers to host country for gaining the business experience. 2.3 Language instructions As the language English has seen to become a language which is global, in context of business transactions. Language instruction during the time of Pre-department training is very much importantin order to avoid translation issues. In addition to this, Language instructions also assist an individual in eliminating the communication barriers. It is very much important for expatriates to know that few words used in Australia can be related to the culture of other country.The main purpose of language training will be to assist expatriate in improving their communication skills.The trainings which are situation focused needs to incorporated in order to ensure that our employees are feeling comfortable with the set of skills that they hold. Communicative based approach will be used by consultant for teaching the classroom based foreign language to expatriate8.It is the approach which has focus on learners potential to communicate different functions such as asking as well as answering questions, making request, describing as well as narrating the tasks etc. 2.4 Day to day assistance Managementinenterpriseisrequiredtoprovideintercommunicationtraining expatriating before entering into foreign country. In context of Solstice Mobile. , management in an organisation particularly human resource manager is required to have great interference in life of worker once they relocate, as this strategy will assist them in making sure that employees in happy as well as secure9. It will also assist management in making sure expatriate will generate 6(Amarakoon, Jay Weerawardena and Martie-Louise Verreynne 2018) 7(Boon, Corine, David Lepak and Paul Boselie 2018) 8(Nieves, Julia and Agustin Quintana 2018) 9(Glaister, Mehmet Demirbag and Ekrem Tatoglu 2018)
positive result for organisation. Consultant will provide all the essential information to expatriate which will assist employees in relocation. In addition to this, expatriate will further be provided with language training. According to the U-curve adjustment theory,when the individualis assigned overseas work, a period oflearning about businessof countryas well as social norm is very much essential. In many of the cases, company do not scale back the compensation given to these people and therefore, there is long period during which the inducement offered by an enterprise exceeds the contributions provided by people.The longer inducement significantly exceeds contributions and result into higher cost to business. 3. EVALUATING EFFECTIVENESS OF PRE-DEPARTURE TRAINING 3.1 Cognitive : There are basically two types of techniques which can be utilised by management in Solstice Mobile. For Providing Pre- departure training for expatriate these are cognitive and experimental.Cognitivetechniquemainlyemphasizesonknowledgeacquisition.Some cognitive techniques are reading, lectures, case study, computer based training etc. This method of training is considered to be as less effective as employees areabsorbing less information in case if they have to assume a role that is passive to the listeners with a very minute chance of interacting.But cognitive training technique can also be considered to be as effective as it provides trainees with detailed information which can be helpful for them in context of adjusting themselves in culture of hist country10. In addition to this, the films and pictures have seen to be useful in order to demonstrate an aspect of training material, which is not possible for a trainer to describe it adequately. 3.2 Affective Effective types of learning reach directly to the individual belief aspects of those who facilitate and participate in it. This training defined by the objectives of educational concepts and theories. Practitioners attempt to reachthe effective domain when they present their interest level, values and emotional set or biases11. This training helps people to adopt the change when they introduce itself in the other place. The domain which is effective is one of three in the taxonomy of Bloom'motivations, and attitudes. It includes the manner under which the things 10(Gutierrez-Gutierrez, Vanesa Barrales-Molina and Hale Kaynak 2018) 11(von Bonsdorff, Mikaela , von Bonsdorff and Taina Rantanen 2018 )
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are dealt emotionally, that includes enthusiasms, appreciation, feelings, values, attitudes and motivations as well.According to the theory proposed byKrathwohl the objectives which are effective are also divided in a hierarchy. This area is often concerned with the emotions or feelings. Along with it, the taxonomy is also arranged from the feelings which are simpler to the ones which are complex. These are : Receiving:the learner’s sensitivity to the existence of stimuli – awareness, willingness to receive, or selected attention. Responding:The active attention of the learner to stimuli and his/her learning motivation – acquiescence, willing responses, or feelings of satisfaction. Valuing:learner’sbeliefsandattitudesofworth–acceptance,preference,or commitment. An acceptance, preference, or commitment to a value. Organization:It includes the conceptualization of values and the organization of a value system. As values or beliefs become internalized, the leaner organizes them according to priority. Characterization: It refers to the learner’s highest of internalization and relates to behavior that reflects a generalized set of values anda characterization or a philosophy about life.At this level the learner develops capability of acting and practicing their beliefs and values. 3.3 Experimental training Such type of training emphasizes on learning through practices. The methods which will be utilised by consultant are allowing employee to pre visit the host country. In addiction to this, other methods which can be utilised is role play, simulation and workshops etc. Pre-visiting is considered to be as an effective method of training as it enables an individual to gain practical as well as valuable experience in context of living in Host county12. Interview method will be used foreffectiveness measuringof experimental training. Interview method has been selected for measuring the effectiveness of experimental training, as it will help management in getting the detailed information about the experience gained by individual in context of the Experimental training, as this tactic will help manager in making decision related to execution of further such types of training programs in the future. It will also support management in identifying the needs 12(Banfield, Paul, Rebecca Kay and Dean Royles 2018)
for improvement in training program13. Experimental is also a technique which cal also be utilised for measuring thePre-departure training effectiveness.It is the technique which emphasizes on acquisition of skills. 3.4 Language training Language training refers being an essential part of pre-departure training. The methods which isused inteaching host country language to the Expatriate are Audio, Lingual method, grammar translation, total physical response etc . 4. CONCLUSION As per the above study it has been evaluated that the department of human resource tends to play a role which is important in within the organization in order to handlethe training which is pre-departureof employees at the time when they introduced to the other country for a project or work. Study has been described the components of per-departure training where they described about the cross cultureawareness, the preliminary visits, and language instructions of daily assistance and their effectiveness.Furthermore, the overall study explained about the human resource structure where they required to meet out the best employee development plan. 5. RECOMMENDATION Pr-departure training is the most significant methods or ways to let employee more trained and make them more effective and learning. Company should need to organize different techniques and training session for the development of employee skills and training methods. Besides, in order to trained employees, company can also adopt training for employees who are specialist in their field (Ayentimi, Burgess and Brown, 2018). In order to develop the training session, company should have required to analyze the individual requirement and their views on that basis they required to fill the company working task. 13(Schmidt, Joseph and Joshua Bourdage 2018 )
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Glaister, Mehmet Demirbag, and Ekrem Tatoglu. 2018. "HRM and performance—The role of talent management as a transmission mechanism in an emerging market context."Human Resource Management Journal28, no. 1: 148-166. von Bonsdorff, Mikaela B. von Bonsdorff, and Taina Rantanen. 2018."Employee age and company performance: An integrated model of aging and human resource management practices."Journal of Management44, no. 8 (2018): 3124-3150. Schmidt, Joseph A., and Joshua S. Bourdage. 2018. "Human resource management practices and voluntaryturnover:astudyofinternalworkforceandexternallabormarket contingencies."The International Journal of Human Resource Management29, no. 3 : 571-594.