International human resource management.

International human resource management 0
International human
resource management
Student’s Name
7/15/2019

International human resource management 1
Introduction
Amazon is an American multinational technology company that focuses on e-commerce,
cloud computing, digital streaming, and artificial intelligence. The company considers its
employees as the key ingredient for the success of the organization. It focuses on creating a
flexible working environment and engages employees to create higher job satisfaction. The
company focuses on bringing continuous innovations to satisfy the diverging needs of the
customers and become the Earth’s customer-centric company. The company focuses upon
transforming its HR function into scientific HR that helps in bringing operational efficiency
and solving the complexities through data-driven technology. The scientific HR model will
allow the company to retain the best talent and will sustain the competitive advantage of the
company (Amazon.com, 2019).
The further paragraphs of the reports will describe the strategic activities of Amazon and the
role of performance management in influencing employees. It will also cover the challenges
the company will face in international expansion and the HR goals of the company.
Case Study Answers
1. Amazon believes in becoming the Earth’s most customer-centric company where the
customers can easily discover and buy the things online. The mission of the company
is to provide utmost convenience to its customers through possible lowest prices and
best available selection. To achieve its vision and mission the company believes that
the human resource is the key source ingredient. It strives to recruit the best
employees and has the objective to become the most scientific HR organization in the
world. In order to achieve its HR objectives, the company applies scientific HR
model.

International human resource management 2
Under the scientific model, the company focuses on the HR actions and resources and
involves in solving broad strategic business problems that will allow increasing
innovation and will leave a direct impact on revenue (Sullivan, 2018).
The HR decision making at Amazon relies on data-driven. The main function of HR
management i.e. recruitment, retention, incentive plan, and development is done on
the basis of the latest data. The company focuses on hypotheses testing to acquire and
retain the best talent and develops the most effective talent management techniques
through accurate experimentation. The adoption of the scientific HR model will allow
creating a continuous learning environment by adopting machine learning and
automatic feedback. It focuses on acquiring the best talent from all over the world and
become the most technically HR proficient organization in the world (Sullivan, 2018).
The scientific HR model fosters forward prediction and is future focused. It assumes
that the existing strategies will become obsolete and drives for continuous innovation.
The HR scientific model fosters to convert everything in digital form. It will focus on
analyzing the external environment and prioritize the performance of employees and
business to manage the short term and long term performance of the company. Such a
model will allow the company to expand its business on an international scale. The
human resource at Amazon performs the function of developing a harmonious
working environment and develops cordial working relationships. Human resource
management uses workforce planning. It uses strategic and operational workforce
planning to map the deficiencies in operations and effectively respond to future
changes in the environment. Such functioning and adoption of scientific HR model
will allow the company to sustain its competitive advantage and become the most
customer-centric online company (Jones et al, 2016).

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2. Amazon’s believes that human resource is the key ingredient for the success of the
enterprise. It adopts various strategic activities that help in developing a positive
working environment and cordial working relationships. Amazon focuses on
providing flexibility to the employees and provides the benefit of work from home or
from anywhere the employees feel. It focuses on developing effective training and
development that allows the employee to enhance their professional and personal
skills and further provides the opportunity of career advancement. It focuses on
creating a continuous learning environment and has developed an Amazon career skill
program that offers onsite and virtual classes to help the employees in growing
personally and professionally. The associate to the training program of Amazon
allows training technical skills and providing industry certificates to the employees.
Such training allows improving the quality of its employees (Noe et al, 2017).
To increase the employee commitment the company has designed various benefits
and perks for its employees. The company focuses on improving the well-being of its
employees and has provided medical, vision and dental coverage. The 401(K) plan
provides an investment opportunity and enables the employees to achieve their
financial goals. It provides paternal leaves, adoption assistance and paid holidays to
satisfy the employees. Amazon’s focuses on inclusive culture and engages employees
in decision making. The employees are provided with the flexibility to work in
accordance with their choice and create work-life balance to make the employees
happy and more dedicated towards the organization goals (Amazon.com, 2019).
Amazon effectively integrates the strategic activities to overcome the challenges and
issues in the performance of the organization. The creation of the learning
environment allows the employees to develop the skills for effective adoption of
innovation in the organization. The flexibility in the working schedules reduces the