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International Marketing Strategy and Global Market Entry

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Added on  2020/09/03

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The assignment provided is a detailed analysis of international marketing strategy and global market entry. It emphasizes the need for companies to expand their business globally to increase market share. The paper discusses various modes of international marketing, including differentiating between local and global orientations. It also touches on the importance of adapting to local markets and the complexities of context in service ecosystems. The assignment draws from a range of books and journals, including publications by Akaka, Vargo, and Lusch, as well as online resources such as Tutorialspoint. The summary provides a concise overview of the key points discussed in the assignment.

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INTERNATIONAL
MARKETING

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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Scope and key concepts of international marketing..........................................................1
P2 Rationale for Marks & Spencer to wants market internationally......................................2
TASK 2............................................................................................................................................3
P3 Key criteria and selection process.....................................................................................3
P4 Different market entry strategies and its advantages and disadvantages..........................5
TASK 3............................................................................................................................................6
P5 Overview of the key arguments in the global vs local debates.........................................6
P6 Approach of Marks and Spencer differs in a variety of international contexts.................7
TASK 4............................................................................................................................................9
P7 Different approaches of international marketing..............................................................9
P8 Compare between international and home orientations to assess competitors...............10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12
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INTRODUCTION
International marketing can be described as those promotional activities including several
principles to satisfy varied requirements and wants of different customers residing across
national borders. It is also known as global marketing which involves designing of promotional
mix worldwide and customizing it according to preferences of various kinds of citizens living all
over the world (Akaka, Vargo and Lusch, 2013). This report is based on Marks and Spencer
which is a genial retailer that sells clothes, gifts, home furnishings and foods under St. Michael
trademarks in UK, Europe, the Americans and Far east. It is headquartered in London in United
Kingdom having number of employees around 84,939 and it's revenue is approximately
£10,622.0 million. This assignment will discuss about scope or key concepts of global marketing
along with criteria and selection process through different strategies of market entry. Different
types of approaches and comparison between international and home orientations are described
below.
TASK 1
P1 Scope and key concepts of international marketing
There are various kinds of key concepts and scope on which international marketing is
based in order to Marks and Spencer. It includes several techniques and methods that impacts
more effectively as well as efficiently at global market. These concepts are helpful to enter in
different market to expand business at international level which facilitates to improve
productivity and profitability of Marks and Spencer. Several scope and key concepts of
international marketing that can be adopt by Marks and Spencer are given below.
Scope of International Marketing Imports :- This term can be described as to import products and services for a specific
brand that works in same manner like it does for whole country (Bertoli, 2013). Marks &
Spencer can adopt this technique to expand their business and gain better profits along
with grabbing more market area. Exports :- It is described as to manufacture a particular product as per order of customer
of another country and deliver it to client. There is no need to establish any store or
showroom in other nation but just to make product and deliver to foreign customer.
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Marks and Spencer can adopt this technique as it does not require huge amount of capital
and risk factor is also less.
Contractual agreements :- This can be defined as that criteria when a business moves out
to international level then its scope of international marketing expose it to greater chances
of doing a lot more business. Such agreements may be like licensing or co-production or
even technical assistance (Chung, Lu Wang and Huang, 2012).
Key concepts of International marketing Globalisation :- It refers to expand brand at global level through several modes to enter
wide market internationally. Thus, it is helpful for organisation to expand their business
worldwide to gain more number of customers from different countries. Moreover, it will
provide support to increase profits share of business successfully. Export Marketing :- It is described as conduct production of product and services and
export it to other country in different trade. Thus, it will provide opportunity to grab
clients outside the particular nation without establishing venture in foreign countries.
Marks and Spencer can increase their customer count as well as boost up brand image in
proper manner.
International Trade :- This is described as exchange of capital, goods and services across
international borders or territories. In case of Marks & Spencer, they can adopt this
concept and through this, they are required to export or import trade goods to various
customers and divisions. Thus, it will render help to increase regular productivity as well
as profitability of business.
P2 Rationale for Marks & Spencer to wants market internationally
Various types of methods and techniques which are helpful to expand business of Marks
and Spencer at global level to grab more market share. It will facilitate to attract new customers
along with retaining current ones that results in to improving productivity as well as profitability
of an organisation. Some of them which are acquired or may adopt in future are given below:
Joint Ventures :- This term refers to a collaborative association of any two brands for
reasonable period of time. Through this, both companies generate a new firm which works its
own protect separately and follow goals or objectives of it. For example, A joint venture of
Marks and Spencer was initially used in Spain because it as felt that market knowledge and
power of an existing retailer will help mitigate cultural distance and sometimes, adverse political
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climate. Moreover, this concept will facilitates to expand business by launching joint venture and
increase profitability for both business entities randomly.
Direct Investment :- This can be described as to invests capital into another country to
enter its market area for gaining more shares at global level (De Langhe and et. al., 2011). But in
this method, Marks and Spencer is required to implement a huge amount of money because they
have to establish themselves into different nation in order to build stores, showrooms, plants and
so on. Large amount of capital and efforts are must so that risk or uncertainty is factor is quite
high. Thus, it can be considered as a kind of choice to invest funds in proper manner which helps
to promote brand in international market and support to grab clients from different countries at
global level. Hence, the increase in customer count will automatically raise in quantity of
productivity as well as profitability of company.
Franchising :- It refers to an arrangement where one party grants another one right to use
its trademarks or trade-name as well as certain business system and processes to generate goods.
For example, Marks & Spencer used franchise format that was hybrid between first trademarks
franchising and business-franchising. It basically means that trade-name franchising is based on
supply of merchandise and trade mark, such as gas service stations and auto mobile dealerships,
while business format franchising relies on a transfer of formalized operating style (Fletcher and
Crawford, 2013).
The above mentioned techniques have their own benefits while entering in another
market to boost up productivity as well as profitability of an enterprise. Marks and Spencer have
to analyse these methods and select the best one for attaining benefits through expanding
business at global level.
TASK 2
P3 Key criteria and selection process
Internation marketing is beneficial for any company if proper planing and execution will
be done. It helps to expand business in worldwide market by which they can attract new
customers along with retaining current ones. This will facilitate to boost up productivity as well
as profitability of organisation. It is important for Marks and Spencer to follow an appropriate
criteria to select effective procedure with several steps.
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Step One – Country Identification
This stage includes to determine an appropriate market of specific country in which
particular organisation so that they can expand its business in correct place (Gilligan and Hird,
2012). Selecting an accurate market for improving brand image is very important because in this
procedure, single wrong decision may spoil everything. Marks and Spencer have to identify right
country to expand market as per opportunities for product manufactured by them. It is a very
important aspect to determine an appropriate nation which is suitable for business so that it can
be expanded in proper manner along with increasing profitability of business. It includes a target
to attract new clients along with retaining the current ones through grabbing people from other
countries properly which facilitates to gain more profit share.
Step Two – Preliminary Screening
It refers to that stage in which company is required to do screening of various applicable
choices to select best one. It is necessary to observe and analyse several factors of particular
country such as currency stability, exchange rates, level of domestic consumption and many
more. These elements will facilitate to know exact status of nation which helps to make
appropriate decision. Thus, it is an essential criteria to choose best one option from number of
alternatives as it is main factor which decides future benefits of organisation through adopting
the same.
Step Three – In-Depth Screening
This step is all about to gain information in detail by observing, analysing and evaluating
various desired components so that appropriate decision making can be done by organisation.
Marks and Spencer have to critically study about deep explanation to reduce risks and
uncertainty along with enhancing profitability of company. Moreover, correct decision making is
very significant because it will facilitates to direct efforts in right direction for thoroughly
analysing all the alternative choices along with evaluating approx outputs which helps to attain
desired profits.
Step Four – Final Selection
This level is that while the final selection of specific country is done by an enterprise to
expand brand into new market for betterment of productivity (Malhotra, 2011). Marks & Spencer
have to analyse each and every factor such competitors in other market for reducing negative
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impacts and enhance effects of opportunities. Thus, selection of mos effective as well as efficient
choice is must because it is mainly considered as factor of deciding loss and profits in future.
Step Five – Direct Experience
This step refers to make an experience directly which should be done by managers of
Marks and Spencer to visit that place for having a look on present conditions of that country in
reality.
P4 Different market entry strategies and its advantages and disadvantages
There are different types of strategies which can be adopt by various organisations like
Marks and Spencer to make an entry in another country to expand business. Several modes are
helpful to companies so that they can easily become part of other market to boost up productivity
as well as profitability (Paliwoda and Thomas, 2013). Some of market entry strategies that may
apply by Marks & Spencer along with advantages and disadvantages are described below.
Joint venture :- This can be described as a new firm established by two companies with
new concept or idea in separate manner.
Advantages Disadvantages
Beneficial factor is that, partner's goals
are converge and competitive targets
diverge.
Conflicts over asymmetric new
investments.
Franchising :- this cab be described as techniques which is semi-independent business
owners pay funds and royalties to parent firm in return for correct to become determined with its
trademarks to sell products and services.
Advantages Disadvantages
It includes low political risk and cost
for company.
This methods will allow simultaneous
expansion into different regions of
world.
Maintenance of control over franchise
may be difficult.
It requires monitoring and evaluating
performance of franchise and rendering
ongoing assistance.
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Direct exports :- It is described as to make products and export them into other country
as per requirement and demands on customers (Ringle, Sarstedt and Straub, 2012). There is no
requirement to establish new plant or stores there but only have to sell products to another
nations for clients.
Advantages Disadvantages
It control over selection of foreign
markets and choice of representative
companies.
It helps in better protection of trade
marks, patents, goodwill and other
intangible properties.
This reflects higher start-up costs and
greater risks as opposed to indirect
exporting.
Greater information is required for an
organisation.
The above mentioned strategies are helpful to enter in new market mote effectively as
well as efficiently. Company can select best one for implement to gain desired benefits. Several
changes or modifications are easy to implement because company is very much aware about
legal laws of government of country (Samiee and Chabowski, 2012).
TASK 3
P5 Overview of the key arguments in the global vs local debates
Various kinds of marketing methods are available which have their own impacts on
different organisations as per their nature of core products. To sell product in local market have
different goals along with techniques and global marketing methods are actually vary
differentiated from the local one. It is mandatory for Marks and Spencer to establish separate
planning and teams of sales for achieving profits which are desired.
Local arguments in debate :- This is all about to expand business or sell product am
country from whose culture and preference of people in in knowledge of company. It can be
considered as quite easy phenomenon to planning and executing strategies and policies in more
effective as well as efficient manner. This will facilitate to improve productivity and profitability
of Marks and Spencer if it wants to improve its brand image in local market. The organisation
can make an appropriate target along with techniques to gain benefits. Major advantage in local
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area is that, firm has already established brand image and grabbed market share and required to
put less efforts to enhance it (Terpstra, Foley and Sarathy, 2012).
Global arguments in debate :- To enter in global market is totally different thing
because it is full of risks and uncertainty. This is due to reason of lack of information about
cultural values or beliefs along with needs, wants, demands, preferences and tastes of people. To
enter worldwide market or expand and business in another country, it is mandatory to study
about various factors and laws before preparing an accurate plan for execution. There are
different types of issue or problems can be generated then Marks & Spencer have to be ready to
tackle these aspects. They required to observe and analyse about threats and opportunities so that
positive elements can be utilised by company at correct time for improving range of profits. If
problems are determined earlier then it becomes easy to reduce their negative impact.
The above mentioned markets such as global and local are different for organisations to
manufacture products or services and sell to customers to complete their desires. It is essential to
make different strategies and policies for both markets as nature of them is exactly differentiated
from one another.
P6 Approach of Marks and Spencer differs in a variety of international contexts
Different approaches are necessary to make more effective as well as efficient strategies
or policies to enter in global market. Several factors are there in procedures of company which
should be changes or modifies as per requirement then only survival of brand ion another
country will be comfortable. International marketing contains various elements that should be
analysed by Marks & Spencer is described below.
Product :- This term can be described as final good which is ready to sale for fulfilling
desires of clients. Company is required to make a modified product as per demands of customers
of new market then only better profitability can be attained. Thus, products are responsible of
attracting new customer as well as retain current ones which facilitates to boost up profitability
of business.
Pricing :- An important component is price of product including cost of manufacturing
and profitable margin of company. It is necessary to decide pricing as per budget of income
bearing by target customers and benefits of organisation as well. Additionally, it is necessary for
organisations to provide goods or services ate reasonable price so that more number of
individuals can afford them as it helps to grab more market share.
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Promotion :- Various kinds of promotional activities are carried out by firms to inform
people about their product or improving sales. It is mandatory to increase number of clients and
sales through several activities like advertisements, banners, posters and so on. Moreover,
promotional activities are very important because they make people aware about effectiveness
and benefits of particular product to convince for purchase the same repeatedly.
Distribution :- This factor is extremely important as companies have to make sure that
specific bulk of product should be distributed to several distribution channels. It is necessary to
provide goods Available in market as per demands of customers. Thus, it is mandatory to supply
required units of goods to respective stores or centres so that people can purchase immediately to
fulfil their requirements.
The above mentioned factors are essential for nay organisation which wants to expand
their business in other country like Marks & Spencer. It seems to be necessary to make sure
about building appropriate strategies to gain productivity as well as profitability (Whitelock,
2013).
Comparison of Marketing Mix
Factors United Kingdom United States
Product It serves several products like blazers,
cardigans, cashmere, jeans, linen, shirt,
skirt and many more. Footwear section
for women includes boots, sandals,
loafers, pumps, heels etc.
It includes Jackets, coats, trousers, t-
shirts, swimwear, shorts, cardigans,
jumpers, joggers, wallets, ties, luggage,
briefcase and many more.
Price It involves competitive pricing strategy
in its marketing mix for its product
portfolio
This considers a dynamic pricing policy
and during off seasons, festive seasons
and seasonal time it offers incentives
and discounts to its customers
Place It has almost 850 stores in UK having
major business.
It has several limited stores to provide
goods or services.
Promotion This company utilise print media,
advertisements in T.V, mobile
applications and other social media
They place magazines, newspapers,
radio, television channels, billboards
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campaigns. and hoardings on regular basis.
TASK 4
P7 Different approaches of international marketing
International marketing is to carry out a firm across the border from its native country,
when a business expand in international markets, it includes all the marketing factors like
planning, pricing, promotional, distribution ideas, that are comes under the marketing techniques.
Marks & Spencer is a supermarket retail, which deals in clothing, food products and grocery
items, and it need to be careful about two core approaches:
Product Approach : A company should focused on its trading goods and services in
international market, the products must have specific target in globalisation. Marks & Spencer is
dealing in various kinds of products, so it needed to be analysed the requirements of customer, in
order to achieve success, customer satisfied products and services are roots of emerging industry
in global market era. There are a number of things which matters to grow in international market,
is that quality of company, financial and geographical conditions and resources applied to
accomplish a activities.
Institutional Approach : International marketing aims numerous institutions such as
retailer, mediator, importers, suppliers, production, manufacturing, everyone who is part of
marketing. These institution assists to expand there business in other country as they know their
local market. Thus, it will provide support to Marks and Spencer for gaining more marker area
through institutional approach which helps to increase number of customer for brand along with
improving profitability.
Decision-making : In business decision-making is essential as it solves so many
problems, that may occur due to controllable or uncontrollable factors. Controllable factors
includes product quality, price, cost, profit, production, sales, promotional tool, etc., whereas the
uncontrollable elements are government policies, competition, supplier' s decision. So in this
approach various kinds of approach handled to get rid out of problems.
Legal Approach : Legal approach considers only legal laws of marketing, there are some
laws which are safeguard of purchaser and seller, for example, consumer protection act, that
protects customers.
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Functional Approach : In functional approach, it includes all marketing functions like
buying, assembling, selling, transport, standardization, grading, storage and warehousing,
financing, risk taking.
The above discussion concluded that several approaches are helpful such as product,
institutional, decision making, legal and functional in international marketing which should be
evaluated.
Approaches to international Marketing
Global strategy: This includes to an important criteria of adopting minimum changes
while surviving in global market. Marks & Spencer is required to apply less modifications in
company because they have to maintain themselves as per global market trends along with
sustaining at their position for long time.
Adaptation strategy: The adaptation includes to making certain changes in product and
promotional activities in Marks & Spencer to attain target or objectives of business successfully.
Customised strategy: This involves the concept of manufacturing new product or service
to gain specific market goals along with sustaining at international level.
P8 Compare between international and home orientations to assess competitors
Home orientation refers to the location of a company where it is established, so it is well
known about everything about its native place where it is performing its business whereas
international orientation is different from that it need to analyse each bit of information in
company context (Yang, Su and Fam, 2012). International and home orientation is totally
different terms because international incurred at global level whereas home is seen as identifying
the competitors within the nation. Therefore, both the terms are used for analysing the rivalries
which is faced by company while running their business entity. Thus, major difference between
these two terms are discussed as follows:-
Home orientation International orientation
If marketing analysis is conducted in home
country then it falls under this category
Whereas, if assessment of rivalries are
conducted outside the nation which means on
global marketplace then it is known as
international orientation
Consume minimum cost Incurred large amount of funds in order to
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conduct analysis at global market.
Involvement of local government and
authorities
Consent from political bodies of another nation
is required which means trade policies must be
considered by Marks and Spencer while
dealing at international market.
Involvement of domestic consumers. Foreign consumers are taking part in this
orientation.
Minimum risk High level of risk.
Steps to follow for assessing competitors in international market by Marks & Spencer
which are as follows:
Identify Your Top Ten Competitors
Analyse and Compare Competitor Content
Analyse Their SEO Structure
Look at their Social Media Integration
Identify Areas for Improvement
Hence, it has been understood that both the factors are totally distinct from each other due
to their roles and responsibilities towards company. Basically, assessment of competitors is
indispensable for organizational success because it helps managers while designing company
goods and product in order to attain set objectives or targets. Therefore, both the concept are
distinct as it helps in guiding company towards corrective path.
CONCLUSION
The above report had concluded that international marketing can be described as those
promotional activities including several principles to satisfy varied requirements and wants of
different customers residing across national borders. It includes several techniques and methods
that impacts more effectively as well as efficiently at global market. Various types of methods
and techniques which are helpful to expand business of Marks and Spencer at global level to
grab more market share. Internation marketing is beneficial for any company if proper planing
and execution will be done. Several modes are helpful to companies so that they can easily
become part of other market to boost up productivity as well as profitability. To sell product in
11

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local market have different goals along with techniques and global marketing methods are
actually vary differentiated from the local one. International and home orientation is totally
different terms because international incurred at global level whereas home is seen as identifying
the competitors within the nation.
REFERENCES
Books and Journals
Akaka, M. A., Vargo, S. L. and Lusch, R. F., 2013. The complexity of context: A service
ecosystems approach for international marketing. Journal of Marketing Research. 21(4).
pp.1-20.
Bertoli, G., 2013. International marketing and the country of origin effect: the global impact
of'made in Italy'. Edward Elgar Publishing.
Chung, H. F., Lu Wang, C. and Huang, P. H., 2012. A contingency approach to international
marketing strategy and decision-making structure among exporting firms. International
Marketing Review. 29(1). pp.54-87.
De Langhe, B. and et. al., 2011. The anchor contraction effect in international marketing
research. Journal of Marketing Research. 48(2). pp.366-380.
Fletcher, R. and Crawford, H., 2013. International marketing: an Asia-Pacific perspective.
Pearson Higher Education AU.
Gilligan, C. and Hird, M., 2012. International marketing: strategy and management (Vol. 17).
Routledge.
Malhotra, N. K., 2011. Basic marketing research. Pearson Higher Ed.
Paliwoda, S. and Thomas, M., 2013. International marketing. Routledge.
Ringle, C. M., Sarstedt, M. and Straub, D.W., 2012. Editor's comments: a critical look at the use
of PLS-SEM in MIS quarterly. MIS quarterly. 36(1). pp.iii-xiv.
Samiee, S. and Chabowski, B. R., 2012. Knowledge structure in international marketing: a multi-
method bibliometric analysis. Journal of the Academy of Marketing Science. 40(2).
pp.364-386.
Terpstra, V., Foley, J. and Sarathy, R., 2012. International marketing. Naper Press.
Whitelock, J., 2013. Editorial. International Marketing Review.
Yang, Z., Su, C. and Fam, K. S., 2012. Dealing with institutional distances in international
marketing channels: Governance strategies that engender legitimacy and efficiency.
Journal of Marketing. 76(3). pp.41-55.
Online
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International Marketing - Scope. 2017. [Online]. Available through:
<https://www.tutorialspoint.com/international_marketing/international_marketing_scop
e.htm>.
Internatiobnal market entry evalution process. 2017. [Online]. Available through:
<https://www.tutorialspoint.com/international_marketing/international_marketing_scop
e.htm>.
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